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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,132 Reviews
Call Service Center (844) 701-8922

2,132 Reviews of BMW of Ramsey - Service Center

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November 26, 2023

Anna Marie is an excellent service advisor. From start to finish, she made the process of replacing a cracked windshield easy. More

by CFROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that Anna Marie made your windshield replacement process easy at BMW of Ramsey. Thanks for the positive feedback! We hope to see you again soon for more painless visits!

Helpful
November 26, 2023

Jason carefully explained the process and how he timeframe and I was satisfied with the results More

by DREWFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Drew! Thanks for leaving us a review at BMW of Ramsey. It's great to hear that Jason carefully explained the process and timeframe during your visit, and we're happy to hear that you were satisfied with the results. We hope to see you again!

Helpful
November 26, 2023

Courteous and flexible Good price , good service Timely delivery , understood my needs better than other dealers More

by sunilbhat
Recommend Dealer
Yes
Employees Worked With
George
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Nov 26, 2023 -

sunilbhat responded

Dealer is easy to work with

Nov 27, 2023 -

BMW of Ramsey responded

Hi Sunilbhat! Thank you for taking the time to leave us a review. It's great to hear that you found our team at BMW of Ramsey to be courteous and flexible, and they delivered timely service! We hope to see you again for more great experiences!

Helpful
November 26, 2023

It was a simple oil service, which was carried out quickly and efficiently. We got an update and a visual inspection of the car as well. More

by ghennessy888
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that your oil service was quick and efficient at BMW of Ramsey. We appreciate the feedback, and we'll continue striving for top-notch service! Come again soon!

Helpful
November 26, 2023

Great having the mobile van come for service It was an amazing having the mobile cam come for service More

by NRNOVAKOWSKI
Recommend Dealer
Yes
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that you found our mobile van service convenient and amazing. Thanks for choosing BMW of Ramsey and we hope to see you again soon!

Helpful
November 26, 2023

Courteous and professional. Delay between the completion of the check-up and me getting my car was over an hour. More

by JON.KEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 28, 2023 -

BMW of Ramsey responded

Jon, I'm glad to know you found our team courteous and professional. However, it's disappointing that there was a delay in getting your car back to you after the check-up. We always aim for efficiency along with quality service, so we'll definitely look into this matter further. If there are any other concerns or feedback you'd like to share directly, please feel free reach out at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

Helpful
November 26, 2023

very efficient service check in and out. service guys were all very friendly and ready to help. More

by EK
Recommend Dealer
Yes
Employees Worked With
benjamin abramo's
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review at BMW of Ramsey. It's great to hear that our team provided you with a very efficient check out and our service team was very friendly and ready to help. We hope to see you again soon!

Helpful
November 25, 2023

Excellent always- I attribute that to Anna Anna went all out to please Currently Having 3 BMWs all purchased at this dealership More

by Rhhelm
Recommend Dealer
Yes
Employees Worked With
Anna
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Rhhelm! It's great to know that Anna has been able to provide you with such excellent service at BMW of Ramsey. We appreciate your loyalty and look forward to helping you in the future!

Helpful
November 25, 2023

Juan is responsive, diligent and gets the job done right. Never any worries! I trust Juan More

by Bondshomers
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Juan Ferreiras
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Nov 25, 2023 -

Bondshomers responded

Great job!

Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. It's great to hear that Juan is responsive, diligent, and gets the job done right at BMW of Ramsey. We love hearing when our team is doing amazing, so it's awesome that Juan has earned your trust. We hope to see you again soon for more great visits!

Helpful
November 25, 2023

I had a fantastic experience overall. Th dealership is beautiful and the service dept is top notch. Juan could not have been any more professional and kind and the work he and his team di More

by Nassif Soueid
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Juan Ferreiras
Report | Print
Nov 27, 2023 -

BMW of Ramsey responded

Hi Nassif! We're delighted to know you had a fantastic experience with our team at BMW of Ramsey and appreciated Juan's professionalism. Thanks for your kind words about our dealership and service department. Come again soon!

Nov 27, 2023 -

BMW of Ramsey responded

Hi Nassif! We're delighted to know you had a fantastic experience with our team at BMW of Ramsey and appreciated Juan's professionalism. Thanks for your kind words about our dealership and service department. Come again soon!

Helpful
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