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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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November 26, 2023

Excellent always- I attribute that to Anna Anna went all out to please Currently Having 3 BMWs all purchased at this dealership More

by Rhhelm
Recommend Dealer
Yes
Employees Worked With
Anna
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Rhhelm! It's great to know that Anna has been able to provide you with such excellent service at BMW of Ramsey. We appreciate your loyalty and look forward to helping you in the future!

November 26, 2023

BMW of Ramsey always professional Been a customer for 25 years Always over and above More

by KEN.STERN
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Ken! Thanks for leaving us a review. It's so awesome to hear from such a long-term customer. Thank you for trusting us over the years! We hope to serve you for many more years to come!

Nov 27, 2023 -

BMW of Ramsey responded

Hi Ken! Thanks for leaving us a review. It's so awesome to hear from such a long-term customer. Thank you for trusting us over the years! We hope to serve you for many more years to come!

November 26, 2023

Jim Crow at BMW Ramsey delivers exceptional service, exceeding expectations. Highly recommend for professional care and expertise. More

by MIKHAIL.SENDEROVICH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Mikhail! Thanks for leaving us a review. It's great to hear that Jim delivers exceptional service and he exceeded your expectations. Thank you so much for recommending us and we hope to see you back at BMW of Ramsey!

November 26, 2023

Anna Marie is an excellent service advisor. From start to finish, she made the process of replacing a cracked windshield easy. More

by CFROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that Anna Marie made your windshield replacement process easy at BMW of Ramsey. Thanks for the positive feedback! We hope to see you again soon for more painless visits!

November 26, 2023

Jason carefully explained the process and how he timeframe and I was satisfied with the results More

by DREWFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Drew! Thanks for leaving us a review at BMW of Ramsey. It's great to hear that Jason carefully explained the process and timeframe during your visit, and we're happy to hear that you were satisfied with the results. We hope to see you again!

November 26, 2023

Courteous and professional. Delay between the completion of the check-up and me getting my car was over an hour. More

by JON.KEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 28, 2023 -

BMW of Ramsey responded

Jon, I'm glad to know you found our team courteous and professional. However, it's disappointing that there was a delay in getting your car back to you after the check-up. We always aim for efficiency along with quality service, so we'll definitely look into this matter further. If there are any other concerns or feedback you'd like to share directly, please feel free reach out at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 26, 2023

Great having the mobile van come for service It was an amazing having the mobile cam come for service More

by NRNOVAKOWSKI
Recommend Dealer
Yes
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that you found our mobile van service convenient and amazing. Thanks for choosing BMW of Ramsey and we hope to see you again soon!

November 26, 2023

It was a pleasant experience. The service people were very helpful Car returned very fast More

by Wcarillo62
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review to let us know that you had a pleasant experience at BMW of Ramsey. It's great to hear that our team was very helpful and your car was returned quickly to you. Come again soon for more great visits!

November 26, 2023

It was a simple oil service, which was carried out quickly and efficiently. We got an update and a visual inspection of the car as well. More

by ghennessy888
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that your oil service was quick and efficient at BMW of Ramsey. We appreciate the feedback, and we'll continue striving for top-notch service! Come again soon!

November 26, 2023

very efficient service check in and out. service guys were all very friendly and ready to help. More

by EK
Recommend Dealer
Yes
Employees Worked With
benjamin abramo's
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review at BMW of Ramsey. It's great to hear that our team provided you with a very efficient check out and our service team was very friendly and ready to help. We hope to see you again soon!

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