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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

May 04, 2023

always great service, pleasure to deal with sand Tim and Andrew always find me the car im looking for!!! More

by MERUTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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May 05, 2023 -

BMW of Ramsey responded

Thank you for returning to our team at BMW of Ramsey for your vehicle shopping needs. We are more than happy to read that our team members, Andrew and Tim, provided you with yet another excellent shopping experience.

May 04, 2023

Jesus was very professional and made our car purchase such a pleasure! He had the car ready for us when we arrived at our appointment and after the ride he explained everything about the process and he More

by Nzakkour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share this candid feedback. While we are grateful for the level of care provided to you by our team member, Jesus, we regret to see your finance experience did not meet your expectations. I can assure you we will use this information to help our team improve upon future experiences.

May 03, 2023

Perfect Jason Sonion was courteous, knowledgeable, helpful, and honest. I got first class service from the second I entered the garage until I was handed the keys to my newly washed car. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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May 03, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team at BMW of Ramsey. Providing you with high-level service was our pleasure, and we wish you safe travels until your next visit here at BMW of Ramsey.

May 03, 2023

Top notch service from end to end. I had a flat tire a few miles away, they took me right in and I was out of there in a few hours. The place is clean as I've ever seen a garage, super More

by EJ@SILENTGFARMS.COM
Recommend Dealer
Yes
Employees Worked With
idk his name
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May 03, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share your experience, EJ. Our team is happy to have provided you with top-notch, timely service. Should any future service needs arise, we hope you will continue to keep BMW of Ramsey in mind.

May 03, 2023 -

EJ@SILENTGFARMS.COM responded

I want to specify my rep's name, but its not on any of the receipts and he was awesome. I'm terrible with names. :(

May 03, 2023

Great and quick service . No problems or issues, easy communication. All questions answered. Would lease again More

by LBRANCA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Nussberger
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May 05, 2023 -

BMW of Ramsey responded

Thank you for sharing your leasing experience with our team at BMW of Ramsey. Providing timely and communicative service was our pleasure. For any future needs, we look forward to having you back.

May 03, 2023

Great job on multi point inspection. Love the video the technician sent. Case washed impeccably upon delivery. On time! More

by CARLAFOXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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May 05, 2023 -

BMW of Ramsey responded

Hey Carla, thank you for sharing your service experience with our team. We are pleased to read you appreciated our walk-through of service and vehicle detail. For any future service, we hope you plan to return to our team at BMW of Ramsey.

May 03, 2023

Blah blah Blah blah Blah blah Blah blah Blah blah Blah blah Blah blah Blah blah More

by OREN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share this 5-star review! Our team at BMW of Ramsey greatly appreciates your business, and hopes to work with you again in the future.

May 03, 2023

I have been using the service for over a decade. Anna is excellent - responsive and straight forward More

by LAURAEGRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

LAURAEGRANGER responded

xxxxxx

May 19, 2023 -

BMW of Ramsey responded

Thank you for your loyalty to BMW of Ramsey and our team member, Anna, Laura! Your business has been more than appreciated over the past several years, and we hope to be serving you for several more.

May 03, 2023

Management truly cares about customer service. I had voiced my concerns about an issue and it was rectified within a day. Benjamin is an excellent service advisor that is knowledgeable and truly More

by jmcgowan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
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May 05, 2023 -

BMW of Ramsey responded

Thank you for bringing your concerns to our attention. Rectifying your experience was our pleasure, and we hope to work with you for years to come! Thank you for allowing our BMW of Ramsey team the opportunity to earn your business.

May 02, 2023

Fantastic experience both by Sydannie and Tim Gallagher. .. seamless upfront transparent and easy Great to work with More

by JOHNYOLER@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Sydannie
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May 02, 2023 -

BMW of Ramsey responded

John, thank you for taking the time to recognize our team members, Tim and Sydannie. We are happy to know they provided you with an excellent experience. If there is anything further our team at BMW of Ramsey can do to help, please don't hesitate to reach out.

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