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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

May 06, 2023

Service was fine but always try and push other repairs not critical at moment .and never was even given a cost for comparison More

by JP9956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

BMW of Ramsey responded

Hello, I regret to learn you felt this way as our team shared the assessment with you. I can assure you our goal is to simply ensure you are aware of our recommendations per BMW’s maintenance guidelines. When you have a moment, I encourage you to reach out to me directly so that I may address the continued questions you have. I hope to hear from you soon, Jim Crowe 551.777.5590 Service Director

May 06, 2023

Completely professional service. My service advisor Jason Sonion is fantastic. He treated my vehicle with great care and guided it to the technician with the most aligned skill set f More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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May 15, 2023 -

BMW of Ramsey responded

Thank you for choosing to work with our team at BMW of Ramsey, Bill. We are happy to know our team member, Jason, provided you and your vehicle with excellent care. We look forward to continuing to provide top-notch service for years to come!

May 05, 2023

Service is always a pleasure they always are fast and accommodating. Always with a smile. The best service center More

by FRANCO79@OPTONLINE.NET
Recommend Dealer
Yes
Employees Worked With
I answered you her name is Ana P.
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May 05, 2023 -

BMW of Ramsey responded

Hey Franco, thank you for this kind recognition of our team at BMW of Ramsey. I can assure you, we will always be here to provide timely and accommodating service.

May 05, 2023

Fast, efficient, courteous I made an appt. They took me right away. My car was done quickly More

by CRAFTWIZARDS21@GMAIL.COM
Recommend Dealer
Yes
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May 05, 2023 -

BMW of Ramsey responded

Thank you for thinking of our team at BMW of Ramsey when it came time to schedule your vehicles service. We are happy to have provided timely, efficient and courteous care. Upon your vehicles next due service, we hope you will continue to keep us in mind.

May 05, 2023

Good Good Good Good Good Goog Go Good Good Good Good Good Good 😌 More

by 04bimmer@gmail.com
Recommend Dealer
Yes
Employees Worked With
Anna
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May 05, 2023 -

BMW of Ramsey responded

It is a pleasure to see our team provided you with a good experience! Thank you for taking the time to review your visit. In the future, we hope you will continue to keep our team at BMW of Ramsey in mind.

May 05, 2023

The service and timely updates were all handled very professionally. Ben did a great job More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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May 15, 2023 -

BMW of Ramsey responded

Hey Joe, thank you for taking the time to shoutout our service team member, Ben. We are pleased to read he provided you with professional and timely service. If there is anything further our team can do to help, please don't hesitate to return to BMW of Ramsey.

May 04, 2023

I had a flat tire and the person that helped me was amazing! I was on the way to the airport when it happened and he had an Uber there in seconds to take me to the airport so I didn't miss my flight. T More

by JULIANNE.IDLET@GMAIL.COM
Recommend Dealer
Yes
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May 05, 2023 -

BMW of Ramsey responded

Julianne, thank you for giving our team a call during your urgent need for service. We are happy to have helped ensure you made your flight and that your vehicle was placed in trustworthy hands following tire service. We hope you enjoyed your trip and that you plan to return to our team at BMW of Ramsey for any future automotive needs.

May 04, 2023

Nearly impossible to contact the service department. I never know if or when my car will be ready. More

by MHAUSER97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

BMW of Ramsey responded

Hello, I would like to apologize for the level of communication you have received in attempting to contact our service team. When time allows, I encourage you to reach out to me directly as I would be happy to provide you with proper assistance. Jim Crowe 551.777.5590 Service Director

May 04, 2023

Always a pleasure working with Pedro Andrade in all my auto purchases. Always a fast and efficient process. More

by han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

BMW of Ramsey responded

Hey Han, providing fast and efficient service is our pleasure! Thank you for taking the time to review your visit working with our team member, Pedro! In the future, we hope to have you back at BMW of Ramsey.

May 04, 2023

I felt it was overpriced, and I there were still issues after it was complete More

by DINADAN912
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with any of these people
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May 12, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to bring your concerns to our attention. When time allows, I would be happy to address these with you directly, and work towards earning back your business. Please consider reaching out at the number below. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to bring your concerns to our attention. When time allows, I would be happy to address these with you directly, and work towards earning back your business. Please consider reaching out at the number below. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to bring your concerns to our attention. When time allows, I would be happy to address these with you directly, and work towards earning back your business. Please consider reaching out at the number below. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to bring your concerns to our attention. When time allows, I would be happy to address these with you directly, and work towards earning back your business. Please consider reaching out at the number below. Jim Crowe 551.777.5590 Service Director

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