Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,508 reviews

May 09, 2023

The personnel are friendly and professional and the work was done in a timely manner. I was pleased to get a loner car. More

by am530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share the aspects of your recent service visit that you found most helpful! During your next appointment here at BMW of Ramsey, our team hopes to earn that fifth star. Until then, enjoy the road out there!

May 09, 2023

Loaner availability Car wash included with service. Good communication with service rep On time for pick up More

by BERT.CHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who did my work - excellent
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Bert, we truly appreciate this list of items you have found to make BMW of Ramsey a 5-star service center! Our team is proud to provide each of these items, and we look forward to continuing to do so for years to come.

May 08, 2023

Excellent service work done in a timely manner which is extremely important to Al customers More

by PETER443585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Hey Peter, providing you with quality and timely service was our pleasure, and we would like to thank you for taking the time to share this kind feedback for the team here at BMW of Ramsey. For any future maintenance needs, we hope you will continue to choose to work with our team.

May 08, 2023

Benjamin A took the time to help me with my service issues though there were challenges along the way. He tried his best to make me comfortable while the service team serviced my vehicle. There were so More

by NITIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Thank you for sharing this honest feedback following your vehicle's recent service with our BMW of Ramsey team. We are happy to know our team member, Ben, was able to see you through the entirety of your service while helping to advise you along the way. Looking ahead, we hope to have the opportunity to work with you again.

May 07, 2023

He is very nice to talk to, and introduced salesperson to me to make a conference about the new car's deal... More

by RSWWGU
Recommend Dealer
Yes
Employees Worked With
Hi
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Thank you for taking the time to review your experience with our team. We are happy to know your visit proved to be friendly and informative. If there is anything further our team can do to help, please don't hesitate to reach out.

May 07, 2023

Excellent service and fantastic customer experience. the car was repaired as promised. I had a loaner and the total time spent in the dealership was about 5 minutes. More

by ANDREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Hey Andrey, thank you for trusting our team to provide quality and timely service for you and your vehicle. Working with you was a pleasure and we hope to have the opportunity to do so again soon.

May 07, 2023

great great service, good staff, answered all my questions n fully explained the car professional More

by MERUTS
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Providing you with a communicative, informative and friendly experience was our pleasure. Thank you for choosing to work with our BMW of Ramsey team. Your business is appreciated more than you know.

May 07, 2023

When I got my car, all of my settings had been reset to factory settings (seat, saved radio stations, saved gps destinations) and my car was not even washed More

by SALAGDAMEO@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to share your concerns. I’m sorry to know the service performed on your vehicle caused a reset of some of your settings. When you are available, I would be happy to address this with you in more detail in hopes of regaining your confidence in our team. Please consider reaching out at the contact below, Jim Crowe 551.777.5590 Service Director

May 06, 2023

5 Professional efficent and helpful Service and repair were really well done great job Very pleased with your service More

by ROYJMILLER@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ted contoleo
Report | Print
May 15, 2023 -

BMW of Ramsey responded

We are happy to see you enjoyed your visit, Roy! Thank you for allowing our team at BMW of Ramsey the opportunity to work with you. In the future, we hope to do so again.

May 06, 2023

Excellent service everyone was friendly knowledgeable and very nice. They made the process very easy. Very excited about my new car. Thank you More

by MCGRORY80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Congratulations on your new car! Our team at BMW of Ramsey is happy to have ensured you had a positive purchasing experience, and we would like to thank you for taking the time to write about the friendly and knowledgeable service you received. For any future BMW needs, please don't hesitate to return to our team.

1
...
95
96
97
...
451