Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,508 reviews

May 18, 2023

Ben my service agent was great. Very customer service oriented. The phone access to the service dept was horrific. Called multiple times before my appt with questions and couldn’t g More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
Report | Print
May 22, 2023 -

BMW of Ramsey responded

Hi Deb, Thank you for this candid feedback. While we regret to see the level of communication provided to you upon scheduling and check-in, we are pleased to see the level of care provided by our advisor, Ben, was superior. Should you find it helpful, I would be happy to speak with you further about your experience. In the meantime, safe travels. Jim Crowe 551.777.5590 Service Director

May 18, 2023

BMW of Ramsey has the consummate professionals working there! Sales manager Ty was as a pleasure to work with, as well as Ted, Benjamin, Manny and everyone else who works in the service department. Those More

by PEREZM442@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted, Benjamin and Manny., Tyrek Alanos
Report | Print
May 19, 2023 -

BMW of Ramsey responded

Thank you for taking the time to shout out our entire service team here at BMW of Ramsey. Providing high-quality and welcoming service is our pleasure, and we truly appreciate you taking the time to recommend us so highly. Until your next service is due, safe travels!

May 18, 2023

Recently at BMW of Ramsey for service on 2 cars and was well taken care of by Ben A. He’s great at knowing what needs to be done, coordinating on my behalf to make it easy, and always focused on a great cu More

by MATTHEW.LEONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben A.
Report | Print
May 19, 2023 -

BMW of Ramsey responded

Hey Matthew, Thank you for trusting Ben and team here at BMW of Ramsey to service not only one, but two of your vehicles! We will be sure to share your kind words with Ben, and look forward to working with you again down the road.

May 18, 2023

Juan was polite and efficient. He helped me through the process and made it simple More

by REDSOX_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
Report | Print
May 19, 2023 -

BMW of Ramsey responded

Working with you was a pleasure! Thank you for sharing these kind words for Juan and the BMW of Ramsey team. We hope to have you back for any future automotive needs.

May 18, 2023

Thank you BMW team for your services and Mr Jason Sonion for your all explanations provided to me after the service and your courtesy More

by tsouami
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

BMW of Ramsey responded

Ensure our customers are well informed in regards to the service performed by our team is our pleasure! Thank you for taking the time to share your experience with, Jason, we will ensure he receives your kind words. We greatly appreciate you choosing BMW of Ramsey and hope to work with you again.

May 18, 2023

I actually look forward to bringing in my car for service at BMW of Ramsey. I am always greeted with a smile along with professional and prompt attention to my needs. My service rep Anna is wonderful. She is More

by ramswood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

BMW of Ramsey responded

And we look forward to working with you as well! Thank you for sharing the service offerings we provide that you find most helpful. Knowing Anna and our team have earned your trust truly makes our day. Until your next service here at BMW of Ramsey, safe travels!

May 18, 2023

Courteous and professional Processed paperwork quickly with no waiting time Provided updates via text Followed up immediately upon completion of service which was in the timeframe More

by DR.ESPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
May 19, 2023 -

BMW of Ramsey responded

We greatly appreciate you choosing to bring your vehicle to BMW of Ramsey for service. Our team is happy to provide courteous, professional and communicative service, and hopes to have the opportunity to provide it for you again in the future. Until then, safe travels.

May 18, 2023

Great dealership, unfortunately it was a long wait time , but besides that everything was good More

by Bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

BMW of Ramsey responded

Thank you for sharing this candid feedback. I'm sorry to learn of the wait time you experience and can assure you this is something our team is actively and diligently working we improve upon. For now, we would like to thank you for the positive rating, and look forward to your next visit.

May 17, 2023

I have an 850i and an X5 BMW which I have been servicing at BMW of Ramsey for over 10 years and am very satisfied. Anna Piserchia is my Service Advisor and she is FANTASTIC More

by gar4man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

BMW of Ramsey responded

Thank you for your loyalty to our team over the past 10 years! providing your 850i and X5 with the quality care they deserve has been nothing but a pleasure. Our team looks forward to continuing to provide fantastic experiences here at BMW of Ramsey for many more years to come.

May 17, 2023

Great customer service. More than accommodating by offering Uber rides to and from dealership. Appreciated. More

by PMARTATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
May 18, 2023 -

BMW of Ramsey responded

Thank you for sharing these kind thoughts following your recent service. We are happy to make each service experience as accommodating as possible, and look forward to continuing to do so upon your next visit here at BMW of Ramsey.

1
...
90
91
92
...
451