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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

May 26, 2023

Immaculate, attentive. Gave me a great deal. Sales rep Darden Sela was outstanding. Sakes Mabager and finance lead were terrific too. More

by GSCHWAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darden Sela, Tyrek Alanos
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May 30, 2023 -

BMW of Ramsey responded

Congratulations on your purchase! Darden and team are happy to have helped make it as smooth and enjoyable as possible, and we truly appreciate you taking the time to highlight the aspects of your experience you valued most here.

May 26, 2023

Terrible communication. Actually non existent. Never return calls. Don’t keep you up to date on status of repair. More

by CROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Crowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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May 31, 2023 -

BMW of Ramsey responded

Croth1 It is concerning to read the feedback you have shared here, as this is not a common occurrence within our service department. I can assure you I will be looking into your recent experience and hope that you will consider reaching out to me directly so that I may work towards regaining your confidence in our team. Jim Crowe 551.777.5590 Service Director

May 25, 2023

They are very efficient and professional. Jim Crowe is a wonderful service manager and extremely helpful. More

by CVOORHEES16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share these kind words for Jim and the rest of our service team here at BMW of Ramsey. We hope to have the opportunity to provide you efficient and professional service again down the road.

May 25, 2023

Awesome people to take care of customers, Jim & Anna Marie are so polite and professional they really make me feel like safe to come back there even that is far from where i live in Dover. They take car More

by CORREATAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Thank you fro making the trip to BMW of Ramsey all the way from Dover! The least our team could do is repay you with efficient and professional service. We will be sure pass you kind words along to Jim and Anna, in the meantime, please don't hesitate to return for any future sales or service needs.

May 25, 2023

Just an incredible service department. Incredible people that take care of you and will come back time and time again More

by TSCARPA79
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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May 26, 2023 -

BMW of Ramsey responded

If there is one thing our team is proud to offer it is quality service. We appreciate you taking the time to recognize this and hope to have you back at BMW of Ramsey for any future BMW sales or service needs.

May 25, 2023

Great service and customer support experience! Ben Abramov was fantastic handling the entire service visit and my X3 was completely detailed at pick Ip. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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May 26, 2023 -

BMW of Ramsey responded

Kevin, thank you for trusting Ben and the BMW of Ramsey team to provide your X3 with quality service. We are happy to delivered excellent care and hope to be working with you again in the future.

May 25, 2023

Jason in the service department is exceptional, his communication skills a second to none. All my expectations were met. More

by vscardigno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

It is a pleasure to see Jason and team here at BMW of Ramsey were able to meet your expectations upon service. We appreciate your business and hope to uphold this high level of communication and vehicle service upon your next visit.

May 25, 2023

Excellent service, very courteous, professional employees and prompt. I highly recommend BMW of Ramsey for all of your needs More

by PRizkalla0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite, Tyrek Alanos
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May 26, 2023 -

BMW of Ramsey responded

The BMW of Ramsey team greatly appreciates you taking the time to share this recommendation. Providing excellent, prompt and professional care is just what we strive to do, and we look forward to continuing to do so during your future service appointments. Until then, safe travels.

May 25, 2023

Anna was absolutely great! I couldn’t ask for better. Thank you very much. Courteous, professional and patient. More

by SergeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Thank you for choosing to work with Anna and team here at BMW of Ramsey, Serge. Providing you and your vehicle with courteous professional and patient care was our pleasure and we hope to have the opportunity to do so again in the future.

May 25, 2023

Very professional and great service. First class dealership from sales to the service department. Thank you! More

by MMIMMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

BMW of Ramsey responded

Providing a first class experience for all of our customer is what the team here at BMW of Ramsey aims to do , and we truly appreciate you taking the time to recognize we achieved this during your visit. Looking forward, we hope to have the opportunity to work with you again.

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