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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

May 27, 2023

Service was great! Quick! Very professional! Nice waiting area! Easy easy easy easy easy easy easy More

by KWHARTGERS
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

Timely, easy and professional! Three words we love to see when customer are describing their experience with our service team. Thank you for sharing them. We hope to have the opportunity to work with you again here at BMW of Ramsey.

May 27, 2023

The experience was hassle free. Jason is great to work with. Having a clean car at pickup is really a nice perk. More

by currierj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

BMW of Ramsey responded

Jason and team are happy to have provided excellent service and a quick detailing! Thank you for thinking of BMW of Ramsey, we hope to work with you again soon.

May 27, 2023

Courtesy and very accommodating. The staff very attentive to my concerns and took care of the issue. Tom, my service representative, very attentive. Thank you More

by PARYCAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

We are honored to have been given the opportunity to provide this level of care. Tom and team thank you for taking the time to review your visit and hope to work with you again down the road.

May 27, 2023

Everyone was very accommodating and competent and efficient. I was able to wait for my service instead of getting a loaner and I was very happy about that. More

by HANGERGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

We appreciate you sharing these kind words for our team and are happy to have had you in our waiting area while we worked to complete the needed services on your vehicle. Upon your next due service, we hope to continue to provide you with accommodating and efficient service.

May 26, 2023

I was so happy with the guys that did the service for my car. I like it so much I recommend it to anybody the best service. More

by REGGIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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May 26, 2023 -

BMW of Ramsey responded

We greatly appreciate your willingness to recommend our service team here at BMW of Ramsey, Reggiano. Our team looks forward to providing the same quality of care to each person your recommend. Until your next due service, drive safe!

May 26, 2023

Anna is amazing, she took the time to sort my huge issue and got it solved! More

by SDONNELLY_760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

BMW of Ramsey responded

Thank you for trusting Anna and team here at BMW of Ramsey to correctly diagnose and resolve the issue you had been experiencing with your vehicle. For any future service needs, our team will be here to help!

May 26, 2023

I’ve always had exceptional service, this last appointment was the exception to the rule. More

by REALTORBRACONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov, Ted Contoleon
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May 31, 2023 -

BMW of Ramsey responded

RealtorBraconi While we are pleased to know our team has previously provided you with exceptional service, I regret to read this was not the case during your most recent visit. At your convenience, the opportunity to speak with you and learn more about your visit would be greatly appreciated. I hope you will consider contacting me directly, Jim Crowe 551.777.5590 Service Director

May 26, 2023

Jason is a true professional. Always finds time to explain issue with the car. And I had many issues with the car. I appreciate his recommendations and explanations. More

by George.repic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

BMW of Ramsey responded

George, thank you for trusting Jason and team here at BMW of Ramsey to properly explain and provide solutions with the issues you had experienced with your vehicle. It is a pleasure to know you trusted our advisement. For any future automotive needs, please continue to keep BMW of Ramsey in mind.

May 26, 2023

The service to my car was completed very professionally and efficiently, and I was totally satisfied. More

by Mary Jane Tierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

We are always happy to know when our customers leave feeling satisfied with the service provided by our team. Thank you for these kind words Mary Jane, we hope to be working with you again here at BMW of Ramsey.

May 26, 2023

Ted was great, he delivered on everything. He was the vehicle on time. He’s very good, I highly recommend More

by jasonpascale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

thank you for this short and sweet recommendation, Jason. Ted and the service team here at BMW of Ramsey will always be here to deliver upon our promises! For any future service needs, please continue to keep BMW of Ramsey in mind.

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