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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

May 31, 2023

Amazing dealership. Great service and attention to detail. Kenny is a great SA. Highly recommend. More

by DANIA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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May 31, 2023 -

BMW of Ramsey responded

We truly appreciate you taking the time to recommend our team member, Kenny, as well as the entire team here at BMW of Ramsey, Dania. For any future automotive needs, we look forward to having you back.

May 31, 2023

Entire staff that I met with are extremely knowledgeable and professional about the job that they perform. Service was quick and I was completely satisfied. More

by Rchav1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

BMW of Ramsey responded

We appreciate you sharing your confidence in our team, and are pleased to see you are happy with the quality of service provided to both you and your vehicle. For any future needs, please continue to keep BMW of Ramsey in mind.

May 31, 2023

Ben was great, Ramsey is lucky to have him on the team. The service was very quick More

by DRPLANITO101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 01, 2023 -

BMW of Ramsey responded

Quality and timely service is just what we hope to provide, and it is a pleasure to see our team delivered upon this for you. Thank you for the positive review, it is appreciate more than we can say.

May 31, 2023

Just wanted to give you a huge shout out to Ben Abramov my service advisor. This guy went above and beyond to make sure my moms car was taken care of he’s polite super helpful and so knowledgeable on bmw c More

by SIRIZARRY367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Jun 01, 2023 -

BMW of Ramsey responded

Thank you for taking the time to recognize our team member, Ben. Knowing he went above and beyond to ensure your mother received exceptional service is just the kind of feedback we hope to receive from all of our customers. We too will be looking forward to assisting your family with any future vehicle needs.

May 31, 2023

Ben is by far the best service advisor working there he goes above and beyond always More

by SIRIZARRY367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 01, 2023 -

BMW of Ramsey responded

Thank you for taking the time to recognize our team member, Ben. Knowing he went above and beyond to ensure your mother received exceptional service is just the kind of feedback we hope to receive from all of our customers. We too will be looking forward to assisting your family with any future vehicle needs.

May 30, 2023

It’s a very nice dealership. I would recommend it to someone looking for a BMW or for service. More

by SM7461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
May 31, 2023 -

BMW of Ramsey responded

We appreciate your willingness to recommend our team here at BMW of Ramsey, and look forward to providing those you recommend to us with quality care!

May 30, 2023

Went there for an issue, and the issue was resolved the next day very fast service More

by Jose santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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May 31, 2023 -

BMW of Ramsey responded

Thank you for trusting our team to diagnose and resolve the issue you experienced with your vehicle, Jose. Our team here at BMW of Ramsey is more than happy to have assisted you in a timely manner and we hope to have the opportunity to do so again in the future.

May 30, 2023

No communication with customer regarding status of repairs. Still waiting for status of parts which advisor advised “will keep you informed. More

by CROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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May 31, 2023 -

BMW of Ramsey responded

Croth1 It is concerning to read the feedback you have shared here, as this is not a common occurrence within our service department. I can assure you I will be looking into your recent experience and hope that you will consider reaching out to me directly so that I may work towards regaining your confidence in our team. Jim Crowe 551.777.5590 Service Director

May 30, 2023

The process was cordial and professional. I have confidence that if I need help with something following my purchase my team at BMW of Ramsey will be there to support me. More

by BOCALLAHAN
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Braunschweiger and Dan Frost, Robert Redcross
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May 31, 2023 -

BMW of Ramsey responded

Hello Bo, Congratulations on your purchase and thank you for going out of your way to write about your confidence in our team. We will absolutely be here to assist with any service needs moving forward. Until then, enjoy!

May 30, 2023

No stress buying experience. Awesome sales department. Thanks Alex 😎 . Y e s will buy there again. More

by Mirekpl14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos
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May 31, 2023 -

BMW of Ramsey responded

We always love to see when our customers plan on returning for future purchases. Thank you for taking the time to review your experience with our team here at BMW of Ramsey, we are happy to know it was a great one!

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