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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

June 01, 2023

The customer service team was welcoming and friendly. I felt appreciated for taking my car in for service. More

by asdangelo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

BMW of Ramsey responded

You most certainly were appreciated, and you still are. For any future service needs, please continue to keep BMW of Ramsey in mind.

June 01, 2023

Clean, friendly service. God awfully slow. Went for an oil change, waited for almost 5 hours for it to be done. I don't care how long it takes, but I should have been made aw More

by TomRundle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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Jun 02, 2023 -

BMW of Ramsey responded

Tom, While we appreciate your candid feedback, we hope you will understand our team works diligently to perform these walk-in oil services in the order that vehicles arrived. I would also like to extend my apologies for the estimated wait time not being communicated more clearly and can assure you this feedback will be share with our service team in hopes of improvement. Jim Crowe 551.777.5590 Service Director

Jun 02, 2023 -

TomRundle responded

Jim, it was a scheduled appointment, not a walk-in. The appointment was for 8:00am, the first available appointment.

June 01, 2023

BMW of Ramsey is a great dealership. I have purchased 5 cars and will go back for a 6th. Jason is a great advisor and always does an outstanding job. More

by dbonagura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

BMW of Ramsey responded

Both our sales and service team have greatly appreciated your loyalty throughout your ownership of these 5 vehicles. Cheers to seeing you back at BMW of Ramsey for number 6!

June 01, 2023

I was happy to be given a loaner and was given a good understanding of the process and was keep up to date on the process once completed the advisor reviewed the recommendations and we agreed on what I w More

by JNALLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Jun 01, 2023 -

BMW of Ramsey responded

Hey John, Ted and team are happy to have worked with you on a service plan that fit your current needs. We are also happy to know you found the loaner and level of communication provided to be convenient, and hope that you will continue to think of BMW of Ramsey for any future service needs.

Jun 02, 2023 -

JNALLIN responded

I can honestly say I was very happy with the service and I can’t say the same for my experiences at other dealerships

June 01, 2023

Jason has always been helpful in facilitating a fast and cost efficient resolution to my cars problems More

by CHARLIEWU8211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

BMW of Ramsey responded

Thank you for your loyalty to Jason and the team here at BMW of Ramsey, Charlie. We are more than happy to continuously provide helpful, cost effective and timely service.

June 01, 2023

As always, BMW of Ramsey was kind, polite, and had me in and out fast. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Jun 02, 2023 -

BMW of Ramsey responded

Thank you for continuing to choosing BMW of Ramsey for your vehicles service needs, Emily. We look forward to continuing to provide you with kind, polite and timely service for years to come!

June 01, 2023

The staff is excellent. They go over and above. We purchased a new X5 M and it was a great experience from start to finish. Andrew and Marcello were absolute gentlemen. They More

by DL C M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

BMW of Ramsey responded

Congratulations on your new X5 M, and thank you for your willingness to recommend our team at BMW of Ramsey. Providing you with an exceptional experience was our pleasure and we look forward to providing this same level of care to those you send our way.

May 31, 2023

Excellent, professional service throughout the whole car buying process. Everyone was very courteous, even the front desk staff. More

by MELISSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

BMW of Ramsey responded

Hey Melissa! Congratulations, again, on the purchase of your new car. Our team is more than happy to have been here to make it an exceptional experience. For any future needs, we will continue to be here to serve you!

May 31, 2023

Great looking place show room cars are super clean, sales team very patient and helpful More

by alzvaio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydannie Mundle/ Daniel
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May 31, 2023 -

BMW of Ramsey responded

We appreciate you taking the time to share these kind remarks about both our inventory and our team, Alzvaio. Should any future needs arise, the BMW of Ramsey team will continue to be here to provide you with excellent service.

May 31, 2023

Great service. I asked to expedite fixing my car and they did all they could More

by KPOGREBINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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May 31, 2023 -

BMW of Ramsey responded

Thank you for trusting our team to service your vehicle as efficiently as possible, while still uphold the upmost quality! We appreciate your business, and hope to have the opportunity to serve you again down the road.

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