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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

June 06, 2023

I think this is the second time I was asked to complete this survey I was extremely pleased with the service I received and the people that I interacted with More

by JNALLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Jun 06, 2023 -

BMW of Ramsey responded

Thank you for leaving the BMW of Ramsay team with your feedback. It was an absolute pleasure assisting you. We hope to see you again soon!

June 06, 2023

The service is good and the staff is courteous. I live about an hour away from the dealership and while there are dealerships closer to me, I prefer to have my car serviced at Ramsey. More

by LSPENCE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW of Ramsey responded

We greatly appreciate your loyalty to our BMW of Ramsey team, and willingness to go the extra mile to bring your vehicle to our service department. The least we could do is repay you with quality maintenance. Until your next service is needed, we wish you safe travels!

June 06, 2023

Ramsey car dealership goes above and beyond in providing excellent customer service. From attentive and friendly staff to prompt responses and personalized attention, they ensure a truly satisfying overall More

by JGASKINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Weinglass
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Jun 22, 2023 -

BMW of Ramsey responded

Thank you for your kind review. Our team is happy to hear that we were able to provide a personalized and satisfying experience to you. We look forward to helping you again in the future.

June 06, 2023

I don’t know much about the dealership since I live in Maryland. This was the first time my wife or I purchased a vehicle from the internet. Other than not keeping me in the loop about the repairs that More

by CONDOR3847
Recommend Dealer
Yes
Employees Worked With
I primarily worked with driver.com personnel.
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Jun 07, 2023 -

BMW of Ramsey responded

We are pleased to know our team helped your first virtual vehicle purchase go smoothly! Congratulations to you and your wife on your new vehicle, and please, if you have any further questions don't hesitate to reach out.

June 06, 2023

Andrew will work tirelessly to get you in the right car at the right price More

by Dilantin1
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW of Ramsey responded

We are happy to know you enjoyed your car buying experience with our team member, Andrew, and that he was able to help you identify a vehicle that suited all your needs alongside a payment that fit your budget. This is what the entire team here at BMW of Ramsey sets out to do! For any future needs we hope you will continue to keep us in mind.

June 05, 2023

Great customer service and a very friendly staff. The facilities are nice and easy to set up a mobile office if you decide to wait. More

by Jmb10wyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Jun 05, 2023 -

BMW of Ramsey responded

Thank you for the kind review and for making yourself at home while we serviced your vehicle! We are pleased to read it worked out well, and hope you plan to return to BMW of Ramsey for any future needs.

June 05, 2023

Ben Abramov was amazing as always! This is my 3rd BMW that I have routinely serviced at BMW of Ramsey and every time Ben is consistently exceptional. I never have to wait, everythin More

by JAWRIGHT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 06, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to review your visit to BMW of Ramsey. We are thrilled to learn about the excellent assistance provided by Ben. We will be sure to pass along your kind remarks. Come visit us again soon!

June 05, 2023

Ben is my guy! Super fast and friendly service. He helped me out with my x3 Service and gave it back clean and ready for the weekend. More

by Mikecastellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Jun 06, 2023 -

BMW of Ramsey responded

Thank you for the review! We will be sure to pass along your kudos to Ben and the BMW of Ramsey team. Enjoy your weekend!

June 02, 2023

The best in service and sales. Very professional and an ease to visit. Pleasurable experience always. The service staff. Especially Anna is a joy to deal with, Their analysis is More

by JOEV2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

BMW of Ramsey responded

Hey Joe, Thank you for taking the time to share these kind words following your recent visit! It was a pleasure working with you as always as well, and our team hopes to have you back at BMW of Ramsey again.

June 02, 2023

Veronica was great to work with. Communicative throughout the process and even after. Made for a seamless experience. More

by MJMBB3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos
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Jun 05, 2023 -

BMW of Ramsey responded

Thank you for sharing this kind shoutout of our team member, Veronica. We are happy to know she ensured your experience was seamless and that you remained informed throughout. If there is anything our team at BMW of Ramsey can do to help in the future, please don't hesitate to reach out.

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