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BMW of Ramsey
Ramsey, NJ
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,508 reviews
June 08, 2023
Not happy with the front desk which should connect to the service when you ask nicely! I have bought my BMW NOW FOR 30 years coming for services as well for 30 years and I have a big disappointment with Ram service when you ask nicely! I have bought my BMW NOW FOR 30 years coming for services as well for 30 years and I have a big disappointment with Ramsey NJ. I think the next car I will get from Hackensack NJ because they are much nicer there! More
by Ramona
Verified CustomerEmployees Worked With
Other Employees :
Jorge Pinero, Kenny Casares, Ben Abramov, Ted Contoleon
June 08, 2023
Kenny was very responsive, excellent communication skills, command of the product, excellent expectation management skills and friendly personality. skills, command of the product, excellent expectation management skills and friendly personality. More
by Henry V
Employees Worked With
Kenny Casares
June 08, 2023
The service advisor Jason is very helpful and responsible to work things out, even in the days with air quality issues. Satisfied. to work things out, even in the days with air quality issues. Satisfied. More
by NICKICHIU
Employees Worked With
June 08, 2023
This dealership was very helpful and professional. Easy to make appointments and get in contact with. Easy to make appointments and get in contact with. More
by Dayna
Employees Worked With
June 08, 2023
Repairs completed as requested by the only one of several BMW dealers I called where a live person answered the phone BMW dealers I called where a live person answered the phone More
by pdunne007
Employees Worked With
June 08, 2023
Great service. Service representative Anna is the best ever. Please not I do not want to fill out your long report because I have to make a goggle account. I do not Service representative Anna is the best ever. Please not I do not want to fill out your long report because I have to make a goggle account. I do not want to hurt Anna. She is the best. More
by ROBERTCHABORA
Employees Worked With
June 08, 2023
Ben and Jim Crowe were very helpful in getting my fuel door fixed. We had a rocky start but they came through. door fixed. We had a rocky start but they came through. More
by CROTH1
June 07, 2023
Awesome deal and experience from beginning to end. All the personnel my wife and I dealt with are all incredible professionals. All the personnel my wife and I dealt with are all incredible professionals. More
by Pete
Employees Worked With
Other Employees :
Danielle Nussberger - 5 stars
June 07, 2023
The best service and pleasant staff, who enjoy dealing with all of customers complaints with a smile. And your coffee isn’t bad either. with all of customers complaints with a smile. And your coffee isn’t bad either. More
by JOEV2262
Employees Worked With
June 07, 2023
The Dealership was very professional in all matters and we had a wonders experience at BMW. we had a wonders experience at BMW. More
by SCOTTh
