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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

December 02, 2023

Jim is the best service advisor ever. He fixed every issue with my car perfectly! More

by jcy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for letting us know that Jim is the best service advisor! It's great to hear that he fixed every issue with your car perfectly! We hope to see you back at BMW of Ramsey for more awesome visits!

December 02, 2023

Professional customer and repair services from start to finish with amazing care from the whole BMW team! More

by krim_debbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're so glad to know you had a positive experience with our team at BMW of Ramsey. We always aim for top-notch service from start to finish! Thanks for the review and we hope to see you again soon!

December 02, 2023

BMW of Ramsey service continues to deliver above expectations! Thank you so much for all you do! More

by HAPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for letting us know that BMW of Ramsey has consistently delivered above expectations. It makes us so happy to hear this! We hope to see you again for more awesome experiences!

December 02, 2023

Only place I buy my Bmw my wife and daughter cars are from here waiting for the next Deal . More

by DADDYK1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to leave a review. We are so happy to be the place that you trust for your family's vehicles! Thank you so much for your loyalty and we hope to see you soon!

December 02, 2023

Very professional. Diagnosed problem quickly and were able to get my car back to me in a reasonably short period of time which was appreciated. More

by nicholasjferreri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Nicholas, we're glad to know our professional team at BMW of Ramsey was able to diagnose and fix your car's issue promptly. We appreciate the positive feedback and hope to see you again soon!

December 01, 2023

Dwayne Wong made us have a great experience in leasing our bmw! It’s always a pleasure working with Dwayne. More

by Tman525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're so glad to know that Dwayne made your leasing experience a great one at BMW of Ramsey! We appreciate the positive feedback and look forward to assisting you in the future. Safe travels with your new BMW!

December 01, 2023

Kenny was fantastic! ! Highest rating possible! He was very helpful snd thorough! Excellent!! Ramsey is great. Jorge Batista is wonderful, salesman. Great! And Ben was More

by LYNDASMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Batista /sales , Kenny Casares, Ben Abramov
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Dec 04, 2023 -

BMW of Ramsey responded

HI Lynda! Thank you so SO much for your awesome review and compliments! We're delighted to know that Kenny and the rest of our team at BMW of Ramsey provided you with top-notch service. We appreciate your recommendation and look forward to serving you again in the future!

December 01, 2023

The service specialist was great, she was knowledgeable and already had my order prepared as per my discussion with Jorge. More

by KDHARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that our service team at BMW of Ramsey was able to assist you efficiently and effectively. Thank you for your positive feedback! We hope to see you again!

December 01, 2023

Issues brought in still exist and no loaner. Also need 15 words minimum to submit a review More

by AY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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Dec 05, 2023 -

BMW of Ramsey responded

Hello. I'm sorry to hear that you are still experiencing issues. I would like to discuss this further with you to learn more about your experience and how I might help. Please reach out to me at the number below so that we might work towards a resolution. Thank you, Michael Tornatore - General Manager - 551-777-5700

December 01, 2023

Jason was great and both he and dealership provided outstanding customer service. They were helpful and proactive. More

by JBABPBMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know that Jason and our team at BMW of Ramsey were able to provide you with helpful and proactive service! Thank you for sharing your experience, we appreciate it. Come again soon!

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