BMW of Ramsey

Ben is the best. He made sure the work done on my car was done quickly and made my pick up a breeze. Great communication and great customer service. He made sure the work done on my car was done quickly and made my pick up a breeze. Great communication and great customer service. More

Ben is so anxious to please and make sure that I am a satisfied customer every time I need assistance. Without fail. And he never disappoints. Thank you again for making this visit so easy and pleasurabl satisfied customer every time I need assistance. Without fail. And he never disappoints. Thank you again for making this visit so easy and pleasurable. More

Kenny was the one who served me, he is very polite and very knowledgeable, thanks Kenny. very knowledgeable, thanks Kenny. More

I've always judged a dealership by the quality of its people. Ben Abramov is not only personable but a storehouse of BMW knowledge. Ben answered not only the questions that I had, but filled me in on th people. Ben Abramov is not only personable but a storehouse of BMW knowledge. Ben answered not only the questions that I had, but filled me in on things I probably never would have thought of. He kept me in the loop on everything. His feathers never were ruffled. I planned on staying to pick up my car (hence no loaner) but an emergency came up for me and I had lo leave. Ben offered me an Uber ( at the dealerships expense) but I decided to take my car and Ben put me in for service the next day. When I came in the following day Ben brought in his BMW which was the same model as mine. He told me about this, the previous day, because of the custom work he had done to his car. It was EXQUISITE!!! If I wasn't 77 I would have done the same. Bottom line, Ben Abramov is one of a kind. He is knowledgeable in his job and is exceptional as a human being! What a gift to Ramsey BMW!!! P.S. the service was exceptional! More

Ben has been great! He’s taken great care of any of our needs regarding the x3. When I brought my car in for service I asked for a loaner and specifically asked for an S He’s taken great care of any of our needs regarding the x3. When I brought my car in for service I asked for a loaner and specifically asked for an SUV as I am a short person and Ben took care of it immediately! He’s super nice and very accommodating! I love working with Ben! More

Ben went above and beyond to take care of my car. Unfortunately the issue wasn’t fixed on my initial visit, but Ben made sure I was completely taken care of and demonstrated outstanding customer serv Unfortunately the issue wasn’t fixed on my initial visit, but Ben made sure I was completely taken care of and demonstrated outstanding customer service. Ramsey BMW should be thrilled to have Ben on their team!! I’ve owned 6 BMW’s and purchased them from different Dealerships throughout NJ. Knowing Ramsey BMW has employees like Ben in the Service Department ensures I will purchase my next BMW from Ramsey BMW. Once the purchase is made, I find I have a longer, on-going relationship with the service team members. Thanks again Ben!! More

I’ve been a customer of BMW in Ramsey for close to 20 years and the service has always been excellent, but my experience with Ben was the best to date! 10 out of 10! years and the service has always been excellent, but my experience with Ben was the best to date! 10 out of 10! More

I brought my 2023 Jahre Edition M3 G80 in for a simple oil change. Ben and his service tech went above and beyond with using great caution with my car. As well as fixing some bolts on my car that the prev oil change. Ben and his service tech went above and beyond with using great caution with my car. As well as fixing some bolts on my car that the previous company put on completely wrong. They fixed everything with ease and super fast. If you have a car that you cherish more than your wife. Ben at BMW of Ramsey is the only spot I trust with my car! More

Benjamin raised my mental standard regarding customer service… I wish I had him on my personal employment team! Full circle great customer service PERIOD!! service… I wish I had him on my personal employment team! Full circle great customer service PERIOD!! More