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BMW of Ramsey

Ramsey, NJ

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Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 06, 2023

Kenny was helpful and honest to work with, I never felt pressured to get more work done than necessary. The experience was professional all the way! More

by NRAMICH
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know Kenny provided a professional and pressure-free experience at BMW of Ramsey. Thanks for sharing your feedback!

October 05, 2023

Ben went above and beyond to help me! It was my first time back there since purchasing my car. I got a flat tire and they took my car right in. It was finished fairly quick. Not only did More

by Liz.colombini0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 05, 2023 -

BMW of Ramsey responded

Liz, it's fantastic to know that Ben and our team at BMW of Ramsey were able to provide you with such a positive experience! We always aim for top-notch service. Thanks for recommending us, we're here if you need anything else in the future!

October 05, 2023

I want to say thank you to Benjamin for solving a problem with my car. He is attentive, helpful and responsible person. Always answer all my questions in a friendly and professional way. I would definitely r More

by Maria Vovkanych
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Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

Maria, it's great to know that Benjamin was able to assist with your car issue at BMW of Ramsey. We appreciate the recommendation and are here for any future needs you may have!

Oct 05, 2023 -

BMW of Ramsey responded

Maria, it's great to know that Benjamin was able to assist with your car issue at BMW of Ramsey. We appreciate the recommendation and are here for any future needs you may have!

October 05, 2023

I waited 4 hours. Way too long. It should have been handled much sooner. Need to be more efficient More

by JGJOKAJ
Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

We apologize for the wait. If you are willing we would like to chat with you about your experience. Jim Crowe - Service Manager - 551-777-5590

October 05, 2023

Service department was quick to help schedule and resolve programming issue with new vehicle. Quick turn around with issue resolved. More

by JASSCHIAVONE
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

We're glad to know our service department at BMW of Ramsey was able to help resolve your programming issue quickly. Thanks for the positive feedback!

October 05, 2023

My sales Mark Rosenblatt and my finance Marcelo Garcia are amazing! They are so kindly and professional. I really appreciate their help and I’m so lucky and happy to get my wonderful car in Ramsey. More

by RIYEONS
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

BMW of Ramsey responded

We're delighted to know that Mark and Marcelo provided you with such a positive experience at BMW of Ramsey! We hope you enjoy every moment in your new car. Thanks for sharing your review!

October 05, 2023

Quick and competent service and also price conscious. Good communication of the available options. Thanks More

by IMERGELS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

We appreciate your feedback! It's great to know our team at BMW of Ramsey was able to provide you with quick and competent service. We're always here for any future needs or questions you may have. Safe travels!

October 05, 2023

I have a very good experience the sales person Mr Jorge Batista he is a excellent sales person More

by ISABELAGUIRRE1280
Recommend Dealer
Yes
Employees Worked With
Jorge Batista
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Oct 05, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to hear you had a great experience with our BMW of Ramsey team.

October 05, 2023

Jason was courteous and contacted me with promptly with issues regarding my service . Car was ready within reasonable time frame More

by CSCHREIBER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

BMW of Ramsey responded

We're glad to know that Jason was able to assist you promptly and efficiently at BMW of Ramsey. Thanks for sharing your experience, we appreciate it!

October 05, 2023

My service rep Ann is great. I also like the fact that they send you a video of what is going on with your car What I do not like is the cost if service. Bmw wanted $350 for a More

by JWCOHN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023 -

BMW of Ramsey responded

We're glad to know you appreciate the personalized video updates and Ann's excellent service at BMW of Ramsey. We understand your concerns about pricing, and we strive to provide competitive rates for our high-quality services. Thank you for sharing your feedback!

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