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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

October 06, 2023

Good service and fast results. Thorough followup and I like the text that I get with the video. More

by AMSKEEN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Ramsey responded

We are glad to hear that you had a great experience at BMW of Ramsey! Our team hopes to see you again in the future.

October 06, 2023

I have been a customer for over twenty years. With some ownership changes, it is still the place to go. More

by TOMKAT819
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023 -

BMW of Ramsey responded

We appreciate your loyalty over the years and we're glad to know that you still consider us as your go-to place despite some changes. We aim for consistency in our service, so if there's anything specific we can improve on or any concerns you'd like to discuss, please feel free to reach out. Thank you! Jim Crowe - Service Manager - 551-777-5590

October 06, 2023

Very friendly. Prompt service. And the level of communication and attention to detail is fantastic!! Highly recommend them! More

by MICHELLESPIRIDAKIS
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Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We're so glad to know you had a positive experience with us at BMW of Ramsey! Our team always aims for prompt service and clear communication. Thanks for the high recommendation, we appreciate it!

October 06, 2023

I was able to get an appointment quickly and Jason explained services needed satisfactorily. I was there quite a while (from 9:30-3:30) so I feel that BMW should have had lunch items for the customers More

by ANTHONY.M.GRAZIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Ramsey responded

Anthony, we're glad to know that Jason was able to assist you effectively and your car is driving better after the maintenance. We appreciate your suggestion about lunch items - it's definitely something for us at BMW of Ramsey to consider!

October 06, 2023

Kenny was helpful and honest to work with, I never felt pressured to get more work done than necessary. The experience was professional all the way! More

by NRAMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know Kenny provided a professional and pressure-free experience at BMW of Ramsey. Thanks for sharing your feedback!

October 05, 2023

Ben went above and beyond to help me! It was my first time back there since purchasing my car. I got a flat tire and they took my car right in. It was finished fairly quick. Not only did More

by Liz.colombini0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 05, 2023 -

BMW of Ramsey responded

Liz, it's fantastic to know that Ben and our team at BMW of Ramsey were able to provide you with such a positive experience! We always aim for top-notch service. Thanks for recommending us, we're here if you need anything else in the future!

October 05, 2023

I want to say thank you to Benjamin for solving a problem with my car. He is attentive, helpful and responsible person. Always answer all my questions in a friendly and professional way. I would definitely r More

by Maria Vovkanych
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

Maria, it's great to know that Benjamin was able to assist with your car issue at BMW of Ramsey. We appreciate the recommendation and are here for any future needs you may have!

Oct 05, 2023 -

BMW of Ramsey responded

Maria, it's great to know that Benjamin was able to assist with your car issue at BMW of Ramsey. We appreciate the recommendation and are here for any future needs you may have!

October 05, 2023

I waited 4 hours. Way too long. It should have been handled much sooner. Need to be more efficient More

by JGJOKAJ
Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

We apologize for the wait. If you are willing we would like to chat with you about your experience. Jim Crowe - Service Manager - 551-777-5590

October 05, 2023

Service department was quick to help schedule and resolve programming issue with new vehicle. Quick turn around with issue resolved. More

by JASSCHIAVONE
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023 -

BMW of Ramsey responded

We're glad to know our service department at BMW of Ramsey was able to help resolve your programming issue quickly. Thanks for the positive feedback!

October 05, 2023

My sales Mark Rosenblatt and my finance Marcelo Garcia are amazing! They are so kindly and professional. I really appreciate their help and I’m so lucky and happy to get my wonderful car in Ramsey. More

by RIYEONS
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Oct 05, 2023 -

BMW of Ramsey responded

We're delighted to know that Mark and Marcelo provided you with such a positive experience at BMW of Ramsey! We hope you enjoy every moment in your new car. Thanks for sharing your review!

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