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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

October 08, 2023

Jason and Jim are fantastic! ! Super helpful, they are very supportive and flexible. Service was good More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Ramsey responded

We appreciate your feedback and shout outs to Jason and Jum! Our BMW of Ramsey team looks forward to assisting you again later down the road.

October 08, 2023

Quick, convenient. Made the process easy, all work completed in a timely manner. Happy with the work More

by DAVID@VANEMBURGH.COM
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Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We are glad to hear that you had an easy experience with us and that you are happy with the work our team did. BMW of Ramsey appreciates your feedback!

October 08, 2023

Sales process was ok, however finance department pulled a last minute demand for money down payment. Also, takes too long to do a service. Service department brushes over questions. More

by ABDUL.QURESHI729
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 10, 2023 -

BMW of Ramsey responded

Abdul, I'm sorry to read about your experience with our finance and service departments. We strive for transparency and efficiency in all areas of our business, so it's disappointing to know we fell short during your visit. If you'd like to discuss this further or have any other concerns addressed, please don't hesitate to reach out directly. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 08, 2023

The service agent and mechanic are nice and did a good job explaining what services I needed. More

by maryanncmedalla
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

Our BMW of Ramsey team was more than happy to assist and explain the services you needed. We hope to see you again later down the road.

October 08, 2023

Every time I call the service department no one answers the phone. Have to call sales every time to get service on the phone More

by REDSOX_1
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 10, 2023 -

BMW of Ramsey responded

I'm sorry to learn about the difficulties you've had reaching our service department. This is not the level of accessibility we aim for and your feedback helps us improve. I'd like to help resolve this issue, so please reach out directly when it's convenient for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 08, 2023

Jason was very professional He comprehensively shared my vehicles status and helped me understand Great More

by 07mamelanson
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know Jason was able to provide you with a thorough understanding of your vehicle's status at BMW of Ramsey. Thanks for the positive feedback!

October 07, 2023

Quick and efficient as I waited for my car to be serviced. I was in and out in less than 90 minutes. More

by NJArachis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know you had a quick and efficient service experience at BMW of Ramsey. We always aim for promptness without compromising on quality! Thanks for the review.

October 07, 2023

Excellent Sales and even better Service. I always recommend BMW Ramsey to all my friends More

by Niko
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Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We appreciate the recommendation! Our BMW of Ramsey team hopes to see you again later down the road.

October 07, 2023

Service was great. My service writer was very friendly and responsive to any and all of my concerns and questions. More

by RICK
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Workmanship
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Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with our service team at BMW of Ramsey. We strive to be friendly and responsive, so it's wonderful that we hit the mark for you! Thanks for sharing your feedback.

October 07, 2023

Thorough but expensive. Nice place easy to deal with. My advisor was very good. My car was properly foxed More

by TMORIARTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 09, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know that you found our team at BMW of Ramsey easy to work with. We strive for thorough service, so it's great to hear your car was properly fixed!

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