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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

December 04, 2023

Kenny helped me a lot and proved me his honesty. I will definitely do business with Kenny again. Thank you More

by GSINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Kenny was able to assist you and provide an honest service. We look forward to doing business with you again at BMW of Ramsey!

December 04, 2023

Dear [Recipient], I wanted to take a moment to express my appreciation for the exceptional service I received at BMW of Ramsey. The entire process, from browsing the inventory to finalizing the purchase, More

by FESQUEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us such a kind review. We're so glad to know that you had a positive experience at BMW of Ramsey! Our team always strives for professionalism and efficiency, and we appreciate your recognition. We hope you continue enjoying your new vehicle and hope to see you again for amazing visits! We hope to always continue providing outstanding service!

December 03, 2023

The service dept. has become much better with timing. The communiction and transparency has changed for the better. More

by BIGCITYBIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you've noticed improvements in our service department at BMW of Ramsey, especially with timing and communication. Thanks for the positive feedback! We will strive to keep improving and hope you're on the journey with us!

December 03, 2023

Know the place more than 30 years and still enjoy the place and my rep Ms Hanna. Prices become very expensive and sometimes give me no choice to do my services with another authorized shops. More

by CINAMONSLUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

BMW of Ramsey responded

Hello! We appreciate your loyalty to BMW of Ramsey over the years! We're glad you enjoy working with Ms. Hanna and we understand concerns about pricing - our team is always here to discuss options that work best for you!

December 03, 2023

Jason was very detail orientated. He kept me informed throughout the service. Two thumbs up More

by Sher749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that Jason was very detail oriented and kept you informed throughout the process. We are so happy to have earned your two thumbs up! We hope to see you again at BMW of Ramsey!

December 03, 2023

After we had a not so pleasant experience in another dealership we were pleasantly surprises by Dwaynes attitude even though we came in an hour before closing. More

by Crven53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Dwayne was able to turn your experience around at BMW of Ramsey, especially after a long day. We appreciate you taking the time out of your schedule to share this with us! We hope to see you again soon!

December 02, 2023

Great customer service and very transparent throughout the whole process. Very well trained employees. Keep up the good work More

by Enzode109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had a great experience with our team at BMW of Ramsey. We appreciate your kind words about our transparency and customer service! We hope to see you again!

December 02, 2023

Dwayne (and everyone else we dealt with at the dealership) made the process easy and painless. More

by TIGRE418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for letting us know that Dwayne and our team at BMW of Ramsey made the process easy and painless! We strive to make our processes as efficient for our customers as possible. We hope to see you again soon for more great service! Enjoy the new ride!

December 02, 2023

Really take good care of the clients, attention to detail is important they make sure More

by TPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that you received great service at BMW of Ramsey! We strive to prioritize our attention to detail when taking care of our clients, so it's great to see that is appreciated! We hope to see you again for more awesome service!

December 02, 2023

Excellent service. Both sales and the service department. Professional and responsive and i why are you making me write 15 words? More

by KMADONNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you found our service excellent at BMW of Ramsey. Thanks for taking the time to share your experience with us! We hope to see you again soon for more professional and responsive service!

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