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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

December 05, 2023

My unscheduled visit was well handled and I was on my was within 2 hrs More

by DNEUBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Dec 05, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving us a review. It's great to hear that you were able to get in and out of BMW of Ramsey within 2 hours. We know how important time is! We hope to see you again for more efficient service!

December 04, 2023

dealing with a horrible experience with a bmw x5m comp and with BMW CORP. Ramsey is the only one helping me out as much as possible and they are the only ones it seems that understand my frustration More

by sdesai1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that our team at BMW of Ramsey has been able to assist you during this challenging time. We understand your frustration and we'll continue doing everything we can to help. Thanks for sharing your experience and we hope to see you again soon for better and better experiences!

December 04, 2023

Ted was professional and did all that was needed to process my insurance claim. When I picked up my car it was spot less More

by MARYKELLER444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Batista , Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hi Mary! We're glad to know that Ted was able to assist you efficiently with your insurance claim at BMW of Ramsey. It's great hearing your car was returned in immaculate condition! We hope to see you again soon for more awesome experiences!

December 04, 2023

Kenny helped me a lot and proved me his honesty. I will definitely do business with Kenny again. Thank you More

by GSINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Kenny was able to assist you and provide an honest service. We look forward to doing business with you again at BMW of Ramsey!

December 04, 2023

Dear [Recipient], I wanted to take a moment to express my appreciation for the exceptional service I received at BMW of Ramsey. The entire process, from browsing the inventory to finalizing the purchase, More

by FESQUEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us such a kind review. We're so glad to know that you had a positive experience at BMW of Ramsey! Our team always strives for professionalism and efficiency, and we appreciate your recognition. We hope you continue enjoying your new vehicle and hope to see you again for amazing visits! We hope to always continue providing outstanding service!

December 03, 2023

The service dept. has become much better with timing. The communiction and transparency has changed for the better. More

by BIGCITYBIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you've noticed improvements in our service department at BMW of Ramsey, especially with timing and communication. Thanks for the positive feedback! We will strive to keep improving and hope you're on the journey with us!

December 03, 2023

Know the place more than 30 years and still enjoy the place and my rep Ms Hanna. Prices become very expensive and sometimes give me no choice to do my services with another authorized shops. More

by CINAMONSLUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Dec 05, 2023 -

BMW of Ramsey responded

Hello! We appreciate your loyalty to BMW of Ramsey over the years! We're glad you enjoy working with Ms. Hanna and we understand concerns about pricing - our team is always here to discuss options that work best for you!

December 03, 2023

Jason was very detail orientated. He kept me informed throughout the service. Two thumbs up More

by Sher749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that Jason was very detail oriented and kept you informed throughout the process. We are so happy to have earned your two thumbs up! We hope to see you again at BMW of Ramsey!

December 03, 2023

After we had a not so pleasant experience in another dealership we were pleasantly surprises by Dwaynes attitude even though we came in an hour before closing. More

by Crven53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Dwayne was able to turn your experience around at BMW of Ramsey, especially after a long day. We appreciate you taking the time out of your schedule to share this with us! We hope to see you again soon!

December 02, 2023

Great customer service and very transparent throughout the whole process. Very well trained employees. Keep up the good work More

by Enzode109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had a great experience with our team at BMW of Ramsey. We appreciate your kind words about our transparency and customer service! We hope to see you again!

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