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BMW of Ramsey

Ramsey, NJ

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Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 10, 2023

Excellent service center, my advisor Ted, was great to work with and got me out in a timely manner. Great staff More

by 28DIGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Oct 11, 2023 -

BMW of Ramsey responded

We're delighted to know that Ted and our team at BMW of Ramsey provided you with excellent service. Thanks for your feedback!

October 10, 2023

Great service department. They had me in and out quickly. Car was returned washed. A+! More

by PVAIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

BMW of Ramsey responded

We were more than happy to help you! Thank you for choosing BMW of Ramsey.

October 10, 2023

Customer focused from all perspectives: attention to details, advise on operations that might work for the customer in specific situations More

by SBRIDGWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

BMW of Ramsey responded

We appreciate your positive feedback! It's great to know that our team at BMW of Ramsey was able to provide you with the detailed and personalized service we strive for. Thanks for choosing us!

October 10, 2023

Great service! Communicated the changes and the cost before actual work. They do a great job. More

by Joel
Recommend Dealer
Yes
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Oct 11, 2023 -

BMW of Ramsey responded

We were more than happy to help you with your service. Thank you for choosing BMW of Ramsey. If you need anything else, our team is here for you.

October 09, 2023

I had a very smooth transaction. It was a pleasure dealing with my sales representative at Ramsey. More

by LEE.RAIFMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We are glad to hear that it went so smoothly with our BMW of Ramsey team. Hope you are enjoying your new car!

October 09, 2023

It’s outstanding, staff is very friendly and helpful, no waiting.. very good experience for sure, keep up the great work More

by PZARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We're delighted to know you had a great experience at BMW of Ramsey! Our team always aims to provide friendly and efficient service. Thanks for the encouragement - we'll definitely keep it up!

October 08, 2023

Jason and Jim are fantastic! ! Super helpful, they are very supportive and flexible. Service was good More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Ramsey responded

We appreciate your feedback and shout outs to Jason and Jum! Our BMW of Ramsey team looks forward to assisting you again later down the road.

October 08, 2023

Quick, convenient. Made the process easy, all work completed in a timely manner. Happy with the work More

by DAVID@VANEMBURGH.COM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

We are glad to hear that you had an easy experience with us and that you are happy with the work our team did. BMW of Ramsey appreciates your feedback!

October 08, 2023

Sales process was ok, however finance department pulled a last minute demand for money down payment. Also, takes too long to do a service. Service department brushes over questions. More

by ABDUL.QURESHI729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 10, 2023 -

BMW of Ramsey responded

Abdul, I'm sorry to read about your experience with our finance and service departments. We strive for transparency and efficiency in all areas of our business, so it's disappointing to know we fell short during your visit. If you'd like to discuss this further or have any other concerns addressed, please don't hesitate to reach out directly. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 08, 2023

The service agent and mechanic are nice and did a good job explaining what services I needed. More

by maryanncmedalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023 -

BMW of Ramsey responded

Our BMW of Ramsey team was more than happy to assist and explain the services you needed. We hope to see you again later down the road.

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