BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Thanking BMW Ramsey's team for providing great service. Ben Abramov, the service advisor, was very attentive and customer focused. Sent proactive communications and explained all the latest details about s Ben Abramov, the service advisor, was very attentive and customer focused. Sent proactive communications and explained all the latest details about service been done. I am happy with overall process - simple, firm and on time. More
Everyone was courteous and professional, however, my car was there for 1.5 weeks and a couple days before it was even looked at. My service representative was out sick I guess and I had to repeatedly call u was there for 1.5 weeks and a couple days before it was even looked at. My service representative was out sick I guess and I had to repeatedly call until someone finally helped to find out the status of my car part that supposedly took over a week to come in. I had to get a second loaner because the first one smelled of cigarettes and I couldn’t drive it with my children in the car. I would have done that sooner had I’d been told the part could take several days instead of being told “it will be here tomorrow”. More
Eric was great in showing us the cars. And the finance team was wonderful in pushing us through quickly when I had other obligations to attend to. And the finance team was wonderful in pushing us through quickly when I had other obligations to attend to. More
Everyone is very helpful and polite. Since I purchased a used vehicle, I have had issues with it and they have been very responsive with answering my questions and correcting the issues. Since I purchased a used vehicle, I have had issues with it and they have been very responsive with answering my questions and correcting the issues. More
When the car finally arrived I cannot say enough nice things about everyone who helped me through the process. Marcelo is so organized, friendly and understands the process well. I am grateful to have things about everyone who helped me through the process. Marcelo is so organized, friendly and understands the process well. I am grateful to have worked with him for this car and our last. Our salesperson, Carl, is not listed below but wanted to say he was super nice and so helpful when the car arrived. It had been so many months, I think our original salesperson left! Also Tim Gallagher is always amazing and incredibly patient. He knew I was frustrated with the timing of the arrival of the car but put me at ease anytime I asked about it. Kristen, the genius expert, was so fun and really helped me get to know all the fun new technology. More