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BMW of Ramsey

Ramsey, NJ

4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

October 16, 2023

Kenny was transparent with timing and the services I needed for my vehicle. It was much appreciated. More

by BPeo
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 16, 2023 -

BMW of Ramsey responded

We are glad to hear that Kenny was such a great help during your visit to BMW of Ramsey. Our team hopes to see you again later down the road.

October 16, 2023

Friendly, clean and speedy service. Ms Anna Piserchia is awesome and deserve 3x her salary and I refuse to have anyone work with me except for her and the only reason I will renew my l More

by ESTEVEZD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

BMW of Ramsey responded

We're delighted to know that you had such a positive experience with Anna at BMW of Ramsey! We'll be sure to pass along your kind words. Thanks for the review and we look forward to assisting you in renewing your lease!

October 16, 2023

I’m annoyed that I had the car in for service in July thinking they were doing the oil change then, but they did something else. Then my wife received the email saying the car needs service again 2 month More

by Mcgovern7.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

BMW of Ramsey responded

Thank you for taking the time to leave your feedback. We apologize for your experience and would like the chance to resolve it and learn more about your car issues. If you have the time, please reach out to me below. Jim Crowe - Service Manager - 551-777-5590

October 16, 2023

Great service. We have bought multiple cars and will continue to do so. They did a great job. More

by MFARHANIJAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

BMW of Ramsey responded

We appreciate you being a loyal customer! If you need anything else, our BMW of Ramsey team is here for you.

October 16, 2023

Very good service. One problem I reported likely could not be repeated at the service center -- squealing brakes when in reverse. Still happening. I will take videos More

by STEWART0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

BMW of Ramsey responded

We're glad to know you found our service good, but we apologize for the ongoing issue with your brakes. We understand how frustrating intermittent problems can be and would appreciate any additional information you could provide during your next visit. Please don't hesitate to reach out if there's anything else we can do in the meantime. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 16, 2023

Everyone really was helpful and nice. I was very happy with the service I received. More

by SANDYDESMOND29
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

BMW of Ramsey responded

We are glad to hear about your experience with our BMW of Ramsey team! Travel safe.

October 16, 2023

I am extremely disappointed with going in for service. The application and the website said my oil change was free. Once I was at the dealership I was told I had to pay$270. Also the I was told the rates More

by Jah-vel Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
Oct 19, 2023 -

BMW of Ramsey responded

Jah-vel, I'm sorry to read about your disappointment regarding the oil change service. We aim for transparency in all our services and it's clear we fell short here. Your concerns are valid and deserve attention - let's discuss this further so we can address any misunderstandings or errors that may have occurred. Please reach out at your earliest convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 16, 2023

I was introduced to Ramsey BMW by my grandson when I was ready to purchase a smaller car. He found the car on line and it was exactly what I wanted. The sales people were efficient, knowledgeable and the ca More

by JRILEY40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a great experience with our team at BMW of Ramsey and found the perfect car for your needs. We appreciate your feedback and look forward to assisting you in the future!

October 15, 2023

Great, high-tech service. Staff were incredibly accommodating. Business center was a perfect place to waite and work. More

by reiannone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
Oct 16, 2023 -

BMW of Ramsey responded

Reiannone, we're glad to know you found our service at BMW of Ramsey accommodating and efficient. Thanks for your positive feedback!

October 15, 2023

Ben was amazing. Usually my husband handles getting the car serviced so I was a little uneasy about the process and time it would take. Ben walked me through everyt More

by sibelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Oct 16, 2023 -

BMW of Ramsey responded

We're delighted to know that our team, especially Ben, was able to make your service experience at BMW of Ramsey a smooth one. Ensuring you feel comfortable and informed is always our goal! Thanks for the great review!

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