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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

October 17, 2023

Excellent service quick turnaround time. Ben is the best service advisor hands down highly recommend . More

by JUAN07631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Ben Abramov, Ted Contoleon
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Oct 18, 2023 -

BMW of Ramsey responded

We're glad to know you had an excellent service experience with Ben at BMW of Ramsey! Your recommendation means a lot. Thanks for sharing your feedback and we look forward to serving you again in the future!

October 17, 2023

Herb was great. Car has 3 issues which should have been discovered in the BMW certification for preowned . Ambient lighting and driver assist not functioning properl More

by ROGANMICHAEL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb was my Sales associate.
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Oct 19, 2023 -

BMW of Ramsey responded

Rogan, we appreciate your feedback and are sorry to learn about the issues you've encountered with your preowned BMW. We'll take this into account as we continually strive for improvement at BMW of Ramsey. Thank you for bringing these matters to our attention. Gregg Weinglass - Sales Manager - 551-777-5501

October 17, 2023

In Audi and Mercedes I would get car back washed and gas tank full. It didn’t happen at BMW. More

by OLESYA.SMITH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Ted Contoleon
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Oct 19, 2023 -

BMW of Ramsey responded

Hello, We are sorry to hear that your car wasn't washed. Our team hires an outside company to do this. However, we would like to know more about your experience if you have time so we can resolve this. Jim Crowe - Service Manager - 551-777-5590

October 17, 2023

My X5 tires were shot and Jason had me in and out with a new set at the last minute on a Friday. More

by juddpayne
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

BMW of Ramsey responded

We were more than happy to assist you with your tires! Our BMW of Ramsey team hopes to see you again.

October 17, 2023

Jason does a great job engaging the customer with excellent follow up and follow through More

by Jbenson13
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

BMW of Ramsey responded

We appreciate your feedback and review. Our BMW of Ramsey team hopes to see you again later down the road!

October 17, 2023

Jason was very helpful, went above and beyond to make sure everything that was needed to get done, got done More

by Jrwilliams4427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

BMW of Ramsey responded

It's great to know that Jason was able to provide you with such dedicated service at BMW of Ramsey. We're here for anything else you might need in the future!

October 17, 2023

I was treated with respect from start to finish. . This is a first class organization. Will definitely be back and also will tell friends of my experience. More

by DRAKEFORD76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

BMW of Ramsey responded

We're delighted to know you felt respected throughout your experience at BMW of Ramsey. We look forward to seeing you again and appreciate any recommendations!

October 17, 2023

Excellent service. Would recommend to others. Quick and friendly. I’m was in and out . More

by EDKKMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 18, 2023 -

BMW of Ramsey responded

We appreciate your feedback and you choosing BMW of Ramsey for your service. Safe travels!

October 17, 2023

Besides the long wait everything went well. Thank you Kenny. Opted out of a wash because of rain that day. More

by Sd111012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 18, 2023 -

BMW of Ramsey responded

We appreciate your patience and understanding about the wait time at BMW of Ramsey. We're glad to know that Kenny was able to assist you effectively! Don't hesitate to stop by for a wash on a sunnier day, we'd be happy to help.

October 17, 2023

Service provides timely and car returned washed and clean. Had to wait a bit to get the car once I returned the very nice loaner but overall great service. More

by ANTHONYTRUGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

BMW of Ramsey responded

Anthony, we're glad to know you had a positive experience with our service at BMW of Ramsey. We appreciate your patience and are always looking for ways to improve the process. Thanks for sharing!

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