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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 18, 2023

Kenny was a great help. Quick, efficient, helpful, and polite. The Uber car was unexpected More

by tomeastwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 19, 2023 -

BMW of Ramsey responded

We appreciate your review and feedback! Thank you for choosing BMW of Ramsey, we look forward to assisting you again.

October 18, 2023

Very professional and understanding of customer needs. And respectful of their customers time so not waiting around. More

by CRYSTAL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Oct 19, 2023 -

BMW of Ramsey responded

We're glad to know you had a positive experience at BMW of Ramsey! We always aim to respect our customers' time and needs. Thanks for the review!

October 18, 2023

I consistently service both of my BMWs with Ramsey and the service is always professional, fast and easy. Great dealer in terms of both - sales and service. More

by antonm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

BMW of Ramsey responded

Anton, we're delighted to know you've had consistently great experiences with our sales and service teams at BMW of Ramsey. Thanks for your loyalty and this wonderful review!

October 17, 2023

Received great customer service. My experience was quick and efficient . I will recommend BMW of Ramsey More

by Crupiaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

BMW of Ramsey responded

We're delighted to know you had a quick and efficient experience at BMW of Ramsey. Thanks for recommending us!

October 17, 2023

Jason was excellent. Took too long to retrieve car when I arrived. Otherwise I good experience. More

by Jgrizzetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

BMW of Ramsey responded

We apologize for the delay in retrieving your car but are glad you had a great experience other than that. If you need any further assistance our team is here for you! Jim Crowe - Service Manager - 551-777-5590

October 17, 2023

great spot very trust worthy and ben is a awesome service advisor on top of the game More

by DARDANVESELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 18, 2023 -

BMW of Ramsey responded

We appreciate your kind review and shouting out Ben. If you need anything else, our BMW of Ramsey team is here for you.

October 17, 2023

Excellent service quick turnaround time. Ben is the best service advisor hands down highly recommend . More

by JUAN07631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Ben Abramov, Ted Contoleon
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Oct 18, 2023 -

BMW of Ramsey responded

We're glad to know you had an excellent service experience with Ben at BMW of Ramsey! Your recommendation means a lot. Thanks for sharing your feedback and we look forward to serving you again in the future!

October 17, 2023

Herb was great. Car has 3 issues which should have been discovered in the BMW certification for preowned . Ambient lighting and driver assist not functioning properl More

by ROGANMICHAEL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb was my Sales associate.
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Oct 19, 2023 -

BMW of Ramsey responded

Rogan, we appreciate your feedback and are sorry to learn about the issues you've encountered with your preowned BMW. We'll take this into account as we continually strive for improvement at BMW of Ramsey. Thank you for bringing these matters to our attention. Gregg Weinglass - Sales Manager - 551-777-5501

October 17, 2023

In Audi and Mercedes I would get car back washed and gas tank full. It didn’t happen at BMW. More

by OLESYA.SMITH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Ted Contoleon
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Oct 19, 2023 -

BMW of Ramsey responded

Hello, We are sorry to hear that your car wasn't washed. Our team hires an outside company to do this. However, we would like to know more about your experience if you have time so we can resolve this. Jim Crowe - Service Manager - 551-777-5590

October 17, 2023

My X5 tires were shot and Jason had me in and out with a new set at the last minute on a Friday. More

by juddpayne
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

BMW of Ramsey responded

We were more than happy to assist you with your tires! Our BMW of Ramsey team hopes to see you again.

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