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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 21, 2023

I recently purchased a new vehicle from Ramsey BMW and I had nothing but a pleasant experience. Everyone was very friendly and professional. I was able to work out the deal I wanted , the whole process wa More

by GNALBAT
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Batista
Oct 23, 2023 -

BMW of Ramsey responded

We're so glad to know that your car-buying experience at BMW of Ramsey was pleasant and straightforward. We strive for professionalism and friendliness in all our interactions, so it's great to see we hit the mark with you! Thanks for recommending us!

October 21, 2023

Everything is too expensive without reason! It’s not the inflation! It’s a choice! And the pandemic is finished and the chain supply issues are gone, but there are no cars to see and try in th More

by RITALABARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

BMW of Ramsey responded

Rita, we understand your concerns about pricing and availability. We're doing our best to navigate the current market conditions and provide a wide selection for our customers. I'd be happy to discuss this further with you if you have any questions or need additional information. Please feel free to reach out at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 21, 2023

Very good service center with very good staff, . Limited wait time good resfreshments good manager More

by JEFFNBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

BMW of Ramsey responded

Hi, we would like to chat more about your experience to have a better understanding and resolve it. Best, Jim Crowe - Service Manager - 551-777-5590

October 21, 2023

Service at ramsey bmw was excellent . No wait. Car was ready on time for pickup. More

by Samuelkardan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Oct 23, 2023 -

BMW of Ramsey responded

We are glad to hear that you had a good service experience from BMW of Ramsey. Travel safe!

October 20, 2023

Bmw Ramsey Very good and fast service I highly recommend this dealership People nice and friendly More

by beatakasica80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 23, 2023 -

BMW of Ramsey responded

We are glad to hear that you had a good experience and appreciate your recommendation. If you need anything else, our BMW of Ramsey team is here for you.

Oct 23, 2023 -

BMW of Ramsey responded

We are glad to hear that you had a good experience and appreciate your recommendation. If you need anything else, our BMW of Ramsey team is here for you.

October 20, 2023

So far they’ve been response and taken good care of me and satisfied my need More

by DRC0244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

BMW of Ramsey responded

Our BMW of Ramsey team was more than happy to take care of you during your visit. Safe travels!

October 20, 2023

Every single person that works at this location is amazing. Andrew has now sold me five cars and each experience has been extremely smooth and effortless. It's definitely because of him I continue to More

by Jeff Estevez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
Oct 23, 2023 -

BMW of Ramsey responded

Jeff, we're delighted to know that Andrew and Kenny have consistently provided you with top-notch service at BMW of Ramsey. We appreciate your loyalty and look forward to serving you for many more car purchases!

October 20, 2023

On time, Taking care of the details. Courteous towards the customers and understand what needs to be done. More

by shashankerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

BMW of Ramsey responded

Shashankerp, we appreciate your feedback! Our team at BMW of Ramsey always aims to provide timely and detailed service. Thanks for choosing us!

October 20, 2023

Great service ,knowledgeable staff, finished up car in just days. ! Couldn’t be anymore please with the results Thanks Jason ! More

by travolta85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with our team at BMW of Ramsey! It's fantastic that Jason was able to assist and get your car ready in just days. We appreciate the positive feedback, thank you!

October 20, 2023

The actual diagnosis resolution were great. Did not get a call back or car washed. When I was picking up my car, took a while to find the customer rep. Then took longer to locate my paperwork. More

by THOMAS.THAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Oct 25, 2023 -

BMW of Ramsey responded

Thomas, I'm sorry to read about your recent experience with us. It's clear that we fell short in communication and meeting our usual standards of service during your visit. Your feedback is important as it helps us improve, so thank you for sharing this with us. If you'd like to discuss further or have any other concerns, please don't hesitate to reach out. Jim Crowe - Service Manager - 551-777-5590

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