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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 25, 2023

The service was good. The service advisor was responsive and courteous. However, I feel that the labor charge was excessive for a battery change. The battery itself was $2 More

by EMDEBS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 26, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know you found our service good. We understand your concerns about the cost, as we strive for transparency in all services at BMW of Ramsey. Please feel free to reach out if you'd like us to go over any details again or discuss further!

October 25, 2023

This is of the most elegant showrooms I’ve seen in a long time, along with it being spotless, the people I worked with at the time doing my paperwork were very nice made everything with ease. I would recomme More

by VIN62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos
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Oct 26, 2023 -

BMW of Ramsey responded

We're so glad to know you enjoyed your experience at BMW of Ramsey and found our showroom elegant! We strive for a smooth process with friendly service. Thanks for recommending us, we appreciate it!

October 24, 2023

Clean facility, good customer service. It can get a little busy at times one staff with multiple clients. Overall good. More

by Ling Chen
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 25, 2023 -

BMW of Ramsey responded

Ling, we appreciate your feedback about BMW of Ramsey. We're glad to know you found our facility clean and the service good. Thanks for understanding during busy times!

October 24, 2023

Jason does an exemplary job as a client advisor in service department. He is focused on delivering excellent customer service. More

by MARIANNE.GATTINELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

BMW of Ramsey responded

Marianne, we're delighted to know that Jason provided you with excellent customer service at BMW of Ramsey. Thanks for your kind words!

October 24, 2023

Amazing and friendly service, I was kept in the loop the entire time, if I had any questions the tech was available to me during the service appointment. More

by LAURENTISCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 25, 2023 -

BMW of Ramsey responded

We're so glad to know you had a great experience with our team at BMW of Ramsey. Keeping open communication during service appointments is something we value, and it's fantastic that this was your experience too!

October 24, 2023

Anna Marie is the best service advisor period. She was helpful throughout the whole week, staying in touch and making sure I knew exactly what was happening with my car. More

by GBHASIN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Oct 25, 2023 -

BMW of Ramsey responded

We're delighted to know that Anna Marie was able to provide you with the excellent service we strive for at BMW of Ramsey. Thank you for taking a moment to share your experience, and please don't hesitate if there's anything else we can assist with!

October 24, 2023

Responsive and professional. Kept us in the loop on the progress and explained everything to us. More

by KELLYMGEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 25, 2023 -

BMW of Ramsey responded

We were more than happy to keep you in the loop during your visit to BMW of Ramsey. Travel safe!

October 24, 2023

Kenny was very profesional and knew exactly what we needed. He put the customer first which is important as i own my own Buisness . More

by Pw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Oct 25, 2023 -

BMW of Ramsey responded

We're glad to know that Kenny provided you with a professional and customer-first experience at BMW of Ramsey. We appreciate your feedback, especially as a fellow business owner!

October 24, 2023

A very convenient location with good hours. Easy to communicated and set up appointments. They keep you updated. More

by dwinbohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 25, 2023 -

BMW of Ramsey responded

Dwinbohn, we're glad to know that you found our location convenient and communication easy at BMW of Ramsey. We appreciate your feedback!

October 24, 2023

Great service highly recommend will send my bmw car again Thank you Jim and my service reps More

by BEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 25, 2023 -

BMW of Ramsey responded

We are glad to hear that you had such a positive experience with our BMW of Ramsey service team. Travel safe!

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