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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

October 26, 2023

NO integrity NO honor and a bit of deceit! A big rip off never again!! More

by AFRIKA1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Casares
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We are disappointed to hear that you didn't have a good experience. If you are willing, please reach out to me below so we can resolve this and learn more. Jim Crowe - Service Manager - 551-777-5590

October 26, 2023

Deceptive sales - I purchased a used Mazda from your dealership & I wasn’t advised that I was only getting (1) key FOB until after I signed the purchase paperwork! More

by PANGOR22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Danielle
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Oct 27, 2023 -

BMW of Ramsey responded

I'm sorry to learn about your experience with the key FOB. We aim for transparency in all our transactions and it seems we fell short this time. I'd like to personally assist you with this matter, so please reach out at your earliest convenience. Thank you, Gregg Weinglass - Sales Manager - 551-777-5501

October 26, 2023

everything went smoothly with no issues and had my car fully fixed I appreciate all that ben did for me to get my car in running order More

by dian042704
Recommend Dealer
Yes
Employees Worked With
ben
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Oct 26, 2023 -

BMW of Ramsey responded

We're glad to know that your experience at BMW of Ramsey went smoothly and Ben was able to assist you effectively. We appreciate the positive feedback! Safe travels in your fully fixed car.

October 26, 2023

As usual good service and advice. I liked the video of the car by the mechanic. The problem was fixed. More

by HAMILTONMCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 26, 2023 -

BMW of Ramsey responded

We're glad to know you appreciated the video update and found our service helpful at BMW of Ramsey. Thank you for trusting us with your vehicle's needs!

October 26, 2023

Kenny is very respectful and cares a lot for the customers. Very Kind and calls and explained in detail all the things required in regards to the vehicle He is very good Great customer service o More

by STA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We're delighted to know that Kenny's respectful and detailed service left a positive impression on you at BMW of Ramsey. Thank you for highlighting our customer service, we appreciate it!

October 26, 2023

BMW of Ramsey service department staff are very friendly and courteous to their customers. L More

by Lina M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We appreciate your review! Thank you for choosing BMW of Ramsey. Safe travels!

October 26, 2023

Great Experience overall was very good, fast and friendly team Would highly recommend Carl and his team More

by SRIZVI0924
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia, Marcelo Garcia
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Oct 27, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with Carl and our team at BMW of Ramsey! Thanks for the recommendation, we appreciate it. Safe travels in your new vehicle!

October 26, 2023

The purchase was easy and I was treatedc well by all involved, BMW ramsey stood behind their product. nice experience. More

by MARC39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos, Marcelo Garcia
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Oct 27, 2023 -

BMW of Ramsey responded

We're glad to know that your purchase experience at BMW of Ramsey was smooth and enjoyable. Thanks for the positive feedback, we appreciate it!

October 26, 2023

Anna was very informative and helpful. Wait time was minimal. Always greets with me a smile :) More

by Leanne Tattoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We are glad to hear that Anna was helpful and made your experience at BMW of Ramsey great! If you need anything else, please don't hesitate to reach out.

October 26, 2023

The video sent was very helpful to see as well as the report Kenny gave. We had worked with Eric in hopes of purchasing a car there but unfortunately found one at another dealership. I would work with More

by scottpuskas / Jennifer Puskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric C, Kenny Casares
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

Jennifer, we appreciate your kind words about Eric and Kenny at BMW of Ramsey. We're glad to know you found our video report helpful! If you ever need assistance in the future, don't hesitate to reach out.

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