BMW of Ramsey

It was a pleasure working with Ed Jones. He made the buying experience very easy and has exceptional customer oriented attitude. I was also pleased with the follow ups from the manager and the sales per buying experience very easy and has exceptional customer oriented attitude. I was also pleased with the follow ups from the manager and the sales person after the car was purchased. Everything was executed on time as informed during the buying process. More

I recently purchased a 5 series wagon and dealt with Mark Rosenblatt who is a gentleman and in all ways a superb sales associate. His experience as a consumer and afficianado of the same automobiles that he Rosenblatt who is a gentleman and in all ways a superb sales associate. His experience as a consumer and afficianado of the same automobiles that he now sells gives him a unique perspective and I found him sympathetic and helpful. Highly recommended! More

I had an excellent car buying experience at Prestige BMW and Eddie Jones was a pleasure to work with. He was very courteous and did not pressure me to make the deal. Eddie explained everything in detail and and Eddie Jones was a pleasure to work with. He was very courteous and did not pressure me to make the deal. Eddie explained everything in detail and was very responsive to my requests and got back to me in a timely manner. Even after the sale he called to make sure everything was OK. A great experience overall. Highly recommended. More

I'm writing in to recommend the service that I received specifically from Eddie Jones. I think if it were not for him, I would not have necessarily chosen this dealer. He is an honest, spritied energetic specifically from Eddie Jones. I think if it were not for him, I would not have necessarily chosen this dealer. He is an honest, spritied energetic young man and CARES first for the customer as a human being, and second as a business man...in the end, a repeat customer will choose someone like Eddie because in the end, we are all human-beings and not just "dollar signs" walking around ready to unload our wallets. I think it is his committment to other people first and foremost that makes him so different than any other salesperson I've EVER dealt with..just ask for him and you will understand what I mean... More

Nice people there. Everybody friendly and very willing to help. Not very pushy, after my first visit they call me once! clear "numbers" form the beginning. Could give me a better price,. Anyway, It was my help. Not very pushy, after my first visit they call me once! clear "numbers" form the beginning. Could give me a better price,. Anyway, It was my fault I should "fight" a bit more... expedite delivery of the car More

Eddie Jones was great.Excellent knowledge of product and good skills.Make sure you ask for him if you are looking for the car.Fast responce and honesty are the reasons I'm a happy BMW owner.Thanks for your good skills.Make sure you ask for him if you are looking for the car.Fast responce and honesty are the reasons I'm a happy BMW owner.Thanks for your services.My new 530XI is the best.I would highly recommend Eddie Jones at Prestige BMW to everybody. More

i traveled from great neck long island to go this dealership (over 40 miles each way) lori asserson especially conducts herself with tremendous professionalism and knowledge. excellent service and dealership (over 40 miles each way) lori asserson especially conducts herself with tremendous professionalism and knowledge. excellent service and competitive pricing put this dealer above the rest. highly recommend!!! More

The first time I visited the dealership, Ruben apologized for not attending to me right away and then offered me lunch since they had some sandwiches in the back - I declined because I wasn't hungry. As we for not attending to me right away and then offered me lunch since they had some sandwiches in the back - I declined because I wasn't hungry. As we talked about the car, Ruben was very friendly and applied no pressure. What sold me on the car (328xi) was when I went for the test drive and he suggested we go off the highway and take some back roads that included a windy, hilly road. That was a different experience than most sales people offer. We couldn't on a price that day but Ruben made sure to follow up until I came back to the showroom about three weeks or a month later. Ruben worked with me and his manager to arrive very close to the price I wanted to pay. Overall, it was a pleasant experience dealing with Ruben. The general atmosphere of the dealership was also very good. More

After searching several months for a BMW 645ci Convertible I came across a listing at Prestige BMW. Not only did they respond to my email immediately but Anthony Polisena followed up by calling m Convertible I came across a listing at Prestige BMW. Not only did they respond to my email immediately but Anthony Polisena followed up by calling me to inform me about another potential model that met my needs. The vehicle was competitively priced and everything I spent months looking for. These guys are pro's and not in the art of false advertising. Anthony answered all my questions professionally and most importantly honestly. I commuted to several dealerships before Prestige and was lied to about the condition of the vehicles. Not only was Anthony waiting for me at the exact agreed upon appointment time but he also had the keys in his hand ready for me to take the vehicle for a test drive. Anthony explained the benefits of a CPO (Certified Pre-Owned) BMW and made me feel like I was really being taken care of. With his help I was able to drive the car home the same day fully loaded and detailed. He even saved me a few $$$ on car insurance be recommending I check out another policy. His manager Michael Morganstein was also on hand accommodating any requests I had. I also must note that I waited several weeks before writing this review to determine the sincerity of Prestige's customer service. Not only have they followed up to make sure everything was ok with the vehicle but Anthony still accepts my calls and helps me with any questions I still have. Its nice to know that you can rely on a sales person even AFTER they've made a sale. Jim Reid contacted me immediately after I called Anthony about installing an iPod interface for the iDrive system in the 645ci and scheduled me in the same week to have it installed. Customer service is a real important part of the luxury mobile market and I think more dealerships should take a page from Prestige and Anthony. More

I'm writing to commend your dealership & the excellent service we received from Mr. Michael Tornatore. My boyfriend, Christopher Laprus, purchased a 135i coupe from Mike in February. It wasn't long befo service we received from Mr. Michael Tornatore. My boyfriend, Christopher Laprus, purchased a 135i coupe from Mike in February. It wasn't long before I too was looking to get in a BMW, of course we contacted Mike to assist us. Mike helped me find the perfect car, with just the right options and a price that worked; yes, a car salesman helped me receive a price that worked! I felt 100% comfortable working out a deal with Mike; even if I called 10 times, changed the car I was looking at 20 times and then completely changed the color & options, Mike was still willing to price out each car, each way, and take the time to explain the options to us. Most importantly Mike knew how be aggressive yet to talk to us as people, friends AND customers. Michael Tornatore is absolutely an asset to Prestige BMW and should be acknowledged for his outstanding level of customer service. I had stopped by the dealership on a Thursday night after Mike had left and spoke to another salesman, Mr. Samir Youseff, who was just as helpful and patient. It is very obvious to a customer when a dealership is full of salesmen working to just sell a car; as opposed to working together to serve a customer to the best of the dealership's ability. Prestige BMW of Ramsey deserves to be complimented on their professional staff More