BMW of Ramsey

Been working with Lori for many years, & she made for a very quick & smooth transition to my new car. She helped me get out of my lease early & into a new 328xi in a matter of a few days. I've been a pre very quick & smooth transition to my new car. She helped me get out of my lease early & into a new 328xi in a matter of a few days. I've been a prestige bmw customer since 1996, & have returned for the great service & competitive pricing. More

My sales rep, Lori Asserson, is the main reason I returned to Prestige BMW for my second 3 series car. I feel confident that she will put me in the car that is right for me and at the price that my returned to Prestige BMW for my second 3 series car. I feel confident that she will put me in the car that is right for me and at the price that my budget can comfortably handle. Her knowledge of the vehicles, financing structures, and friendly ways made me come back to her when my lease was up on my last car. Truthfully, I would not consider buying a car from anyone other than her. I have recommended BMW and Lori to both friends and family members. More

The sales person trusted customer so the customer trusted him.................................................................................................................................................. him....................................................................................................................................................................................................................................................................................................................................................... More

Overall experience was excellent and open issues were resolved quickly. The Sales rep (David Hong) was very knowledgeable and helped to quickly resolve any issues and get me answers to my questions. Davi resolved quickly. The Sales rep (David Hong) was very knowledgeable and helped to quickly resolve any issues and get me answers to my questions. David made my purchase experience very enjoyable. The Finance Rep was also helpful and not at all pushy when it was time to discuss extended maintenance plans, etc. More

The dealership and, in particular, the salesperson were extremely professional and easy to deal with. Drove away with the car on just the 2nd visit. From start to finish, a very smooth transaction. Woul extremely professional and easy to deal with. Drove away with the car on just the 2nd visit. From start to finish, a very smooth transaction. Would definitely recommend the dealership to friends and family. More

Overall we had a very good experience with this dealer. The price was fair and the service was very good. I would have preferred for the closing process to have been quicker, and I was very surprised by th The price was fair and the service was very good. I would have preferred for the closing process to have been quicker, and I was very surprised by the reliance on handwritten forms and applications, but this may be all dealers, and not specific to this dealer in particular. More

This is the second BMW I have now leased from Lori. She provides a level of comfort and client service (working through car options, orientation with new vehicle, navigation through the delaership - servic provides a level of comfort and client service (working through car options, orientation with new vehicle, navigation through the delaership - service, lease return, etc) that I consider essential in the car selling business as a differentiator. This time around, our process was complicated as we were retunring a current lease early, having some body work done, and purchasing a new vehicle - she helped that whole process through with little issue. We have recommended her to others and will no doubt come back in 3 years. Shawn Crimmins helped us in the paperwork - very knowledgeable in our deal (had prepared), was in synch with the agreements we had with Lori, explained all options and the process thoroughly, and made us feel comfortable. Nice addition to the team. I really have felt that making a customer happy is truly a priority at Prestige BMW. More

I have leased 4 BMWs from Prestige -- great dealership. Lori Asserson, in particular, has been terrific! The Service Department has also been very efficient, respsonsive and easy to deal with. The new faci Lori Asserson, in particular, has been terrific! The Service Department has also been very efficient, respsonsive and easy to deal with. The new facilities are the nicest Car Dealership I have ever been in. More

Tom was very responsive and read me very well. I am not a negotiator - if you have what i want at a price near what I had intended coming in I will complete transaction. Tom found a car that I liked and the negotiator - if you have what i want at a price near what I had intended coming in I will complete transaction. Tom found a car that I liked and the price range was perfect. Made it easy without too much pressure or annoyance. Car was in great shape and price was very good. Couldnt be happier with price or car or service. Sean on finance, paperwork was great. Understood that I knew what i was looking at and didnt hide anythign from me. Told me things straight out. More

I have purchased over 10 cars from Pretige BMW and it never ceases to amaze me how they can continue to make each experiance better than the previous. Laurie Asserston some how aleway's finds a way to re never ceases to amaze me how they can continue to make each experiance better than the previous. Laurie Asserston some how aleway's finds a way to re-define customer service, year after year! In this particular case she resolved a dilema in what I thought was going to be a disaster.....she saved me money, took care of the problem, overextended herself and now have a new 2011 BMW! Which convienantly was transacted through a phone call. I trust her and the entire Prestige Team to ensure that we get the best deal and service, including Tony, who for years has also been there for us. Congratulations Prestige on hiring and retaining such knowledgable and customer centric associates. Glenn Palmer More