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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

October 27, 2023

The service department at BMW of Ramsey cares. Kenny went above and beyond to help resolve my issue. I was totally pleased with the experience. More

by SKstuart.kaffee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Oct 27, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a positive experience with our service department and Kenny at BMW of Ramsey. We always strive to go above and beyond for our customers! Thanks for sharing your feedback.

October 27, 2023

Great service and very helpful and knowledgeable people. Love going there for for service. Will return More

by FRAT310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We're delighted to know you've had a great experience with our team at BMW of Ramsey! We appreciate your kind words and look forward to seeing you again for future services. Safe travels until then!

October 27, 2023

This dealership is vey accommodating and very nearby. All personnel are very well berowoth the products and very helpful. Wonderful place to do business! More

by auxcapt100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 27, 2023 -

BMW of Ramsey responded

We're delighted to know you had a positive experience at BMW of Ramsey! Our team is always here to provide top-notch service and product knowledge. Thanks for choosing us, we appreciate your support!

October 27, 2023

Very good service, It took really short time from and allowed me to be back to work in no time. More

by p547dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

Thank you for leaving us a great review! Our BMW of Ramsey team was more than happy to assist you. Travel safe!

October 27, 2023

Amazing service. I’m not easy to deal with , but Andrew was so patient, accommodating and professional! Jim as well. Thank you for great service like always. Happy co More

by SALLY.LINCOLN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Weinglass
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Oct 27, 2023 -

BMW of Ramsey responded

We're delighted to know that Andrew and Jim were able to provide you with the excellent service we strive for at BMW of Ramsey. Thank you so much for your kind words, and we look forward to serving any future needs!

October 26, 2023

It was professional, clean, and the service advisor Ben was helpful and knowledgeable. Will return in the future. More

by jgronbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 26, 2023 -

BMW of Ramsey responded

Thanks for the positive feedback, jgronbeck! We're glad to know Ben and our team at BMW of Ramsey provided you with a professional service. Looking forward to your next visit!

October 26, 2023

I was satisfied with the service I experienced with BMW. They answered all the questions I had. Thank you! More

by Caterina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

BMW of Ramsey responded

Caterina, we're glad to know you had a satisfying experience at BMW of Ramsey and that all your questions were answered. Thanks for the positive feedback!

October 26, 2023

NO integrity NO honor and a bit of deceit! A big rip off never again!! More

by AFRIKA1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Casares
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Oct 27, 2023 -

BMW of Ramsey responded

We are disappointed to hear that you didn't have a good experience. If you are willing, please reach out to me below so we can resolve this and learn more. Jim Crowe - Service Manager - 551-777-5590

October 26, 2023

Deceptive sales - I purchased a used Mazda from your dealership & I wasn’t advised that I was only getting (1) key FOB until after I signed the purchase paperwork! More

by PANGOR22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Danielle
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Oct 27, 2023 -

BMW of Ramsey responded

I'm sorry to learn about your experience with the key FOB. We aim for transparency in all our transactions and it seems we fell short this time. I'd like to personally assist you with this matter, so please reach out at your earliest convenience. Thank you, Gregg Weinglass - Sales Manager - 551-777-5501

October 26, 2023

everything went smoothly with no issues and had my car fully fixed I appreciate all that ben did for me to get my car in running order More

by dian042704
Recommend Dealer
Yes
Employees Worked With
ben
Report | Print
Oct 26, 2023 -

BMW of Ramsey responded

We're glad to know that your experience at BMW of Ramsey went smoothly and Ben was able to assist you effectively. We appreciate the positive feedback! Safe travels in your fully fixed car.

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