BMW of Ramsey

I purchased a 2011 BMW 550Xi From Prestige BMW, the sales department there is 1st rate. in particular I worked with Keith DeYoung and Rich Marcus. this is my 5th BMW and I have purchased all of them From Ke department there is 1st rate. in particular I worked with Keith DeYoung and Rich Marcus. this is my 5th BMW and I have purchased all of them From Keith, previously he was my Sales guy when he worked at Park ave BMW, when i was looking for my new BMW I did not hesitate to go Prestige because Keith is the Sales Manager there now, and I new i would get exceptional service...and as usual Keith delivered. I did my research and Prestige Matched the lowest price I found, and they gave me a good deal on my trade in. working with the Sales department was stress free, I opted to pick up my BMW at the Performance center in SC;Rich Marcus was on top of everything, he was in constant communication with me and the delivery center in SC to make sure that all was in order prior to my trip, Rich really went out of his way to make sure my trip added to the excitement of owning a new BMW. Rich and keith both called me while I was down at the PC in SC, to make sure all was going well and they followed up once I arrived home to make sure my drive back went well. These guys really know how to give a good customer experience, and from my past dealings with Keith I know that the customer service will not end now that I have finished my purchase....should i have any questions or concerns I am confident knowing that Keith is just is just a phone call away, and since he has a long track record with BMW, he know how to get things done now I get to enjoy my car( the ride back up from SC was a nice way to break it in)....maybe I will add a Z4 convertible in the spring More

The dealership is state of the art and has knowledgeable, friendly employees who make the usually unpleasant shopping for a car experience a remarkably pleasant one. I can't wait to use the indoor service c friendly employees who make the usually unpleasant shopping for a car experience a remarkably pleasant one. I can't wait to use the indoor service center although I likely will not have to do so much since the car is perfect! More

I found Frank to be most helpful, friendly, attentive and professional in his manner. He made sure that I was taken care of in every way, and personally attended to all details of the transaction. He even professional in his manner. He made sure that I was taken care of in every way, and personally attended to all details of the transaction. He even came to my home, when I had a minor problem with my vehicle. I would recommend him without hesitation to anyone looking to purchase a used car from Prestige BMW. More

This is my first time deciding to purchase a BMW pre-owned. I was actually looking to purchase another brand and walked in to just check out BMW pre-owned. Freddy Benitez came out immediately an pre-owned. I was actually looking to purchase another brand and walked in to just check out BMW pre-owned. Freddy Benitez came out immediately and greeted my husband and I. Knowing the car was for myself, Freddy immediately tuned in to that and asked me for my requirements and what I was looking for in a car. He was very helpful and informative about the vehicles. I left without purchasing and later in the week email Freddy a few questions and he responded. I did some research on the internet and called Freddy a week later to come in to do a test drive. Again, he was very polite and courteous and a pleasure to deal with- no pressure. After test driving, I ended up making a decision and worked with Freddy on the price and delivery. Overall it was a wonderful experiece. (I dread buying cars as I really don't like the entire process, but I must say this was painless and wonderful! Freddy was a true professional and a pleasure to work with. More

I had a very pleasant experience at Prestige BMW. I had been to several different BMW dealerships in the area, and Prestige gave me the best deal. They worked with me, within the budget I had wanted to st been to several different BMW dealerships in the area, and Prestige gave me the best deal. They worked with me, within the budget I had wanted to stay within. My sales consultant, Rich Marcus, was very accommodating and was always available when I came into the dealership (went in 2-3 times before purchasing). I never felt pressure to buy, I was well informed of all the options within the car, as well as pricing options. I definitely would recommend Prestige BMW. More

I felt like I was very well taken care of from the beginning to the moment I brought my car home. They worked efficiently and provided me with the real information necessary for me to know in details beginning to the moment I brought my car home. They worked efficiently and provided me with the real information necessary for me to know in details. They also took into consideration my opinions and made sure that they were listened to. I highly recommend using Prestige BMW to future buyers. More

My whole experience was great!... I plan on doing buisness again with this company, and Francisco Beltre becuase of how well I was treated. Im extremely happy with my purchase and have no regrets. Pr buisness again with this company, and Francisco Beltre becuase of how well I was treated. Im extremely happy with my purchase and have no regrets. Prestige BMW has top shelf customer service and is a top shelf dealership. I Give Many Thanks to this company.... More

When I was in the market for a vehicle, I got an email from Prestige BMW that said - We’re different, we’re better and we’ll prove it. And they sure did! Frank and his associates at Prestige BMW were very from Prestige BMW that said - We’re different, we’re better and we’ll prove it. And they sure did! Frank and his associates at Prestige BMW were very professional, courteous, patient, and helpful. Frank was great to work with - keeping in touch constantly, answering all questions satisfactorily, walking through every step patiently, and making the entire buying experience a breeze. I recommend Prestige BMW and Frank Beltre without any reservation. More

I am a repeat customer (3 cars) of Lorrie and Prestige BMW. When purchasing a luxury item like a BMW, I expect professional service & knowledge and Lorrie never disappoints. I now live in Totowa but st BMW. When purchasing a luxury item like a BMW, I expect professional service & knowledge and Lorrie never disappoints. I now live in Totowa but still always go back to Prestige (17 miles from me) for service & purchase, since they provide better experience compared to other dealers I have been to. More

I am a returning customer to Prestige and Lori Asserson as my sales associate, because she is honest, friendly, and very knowledgeable. When you walk into Prestige and deal with Lori, you never feel as tho as my sales associate, because she is honest, friendly, and very knowledgeable. When you walk into Prestige and deal with Lori, you never feel as though you are going to be taken advantage of. The facility is welcoming and state of the art. I highly recommend Prestige and especially Lori. More