BMW of Ramsey

I had been searching for the right car for 2 months and came across a car on Autotrader from Prestige BMW. As a woman I was very hesitant to have a male sales person because of previous issues with differ came across a car on Autotrader from Prestige BMW. As a woman I was very hesitant to have a male sales person because of previous issues with different dealers. Anthony spend time searching for the car "I" wanted not pushing something that I wouldn't be satisfied with. Not only was he amazing to deal with and an asset to the company, but I was very impressed with the entire staff...from their ameneties to their friendly customer service. They now have a lifetime customer and I would recommend Prestige BMW to anyone who is in the market for a BMW or any luxury car. More

Frank knows how to give a good customer experience. I know that the customer service will not end now that I have finished my purchase. If have any questions or concerns I am confident knowing that Frank know that the customer service will not end now that I have finished my purchase. If have any questions or concerns I am confident knowing that Frank is just is just a phone call away. I will definitely recommend my friends and family to Frank because he works with you and treats you with respect. More

A truly pleasant and memorable experience to be a customer of this dealership. I was returning my existing BMW at lease end and that was as easy a process as could be with Tiffany. She made me fe customer of this dealership. I was returning my existing BMW at lease end and that was as easy a process as could be with Tiffany. She made me feel relaxed and not at all apprehensive which is a great thing for all of you who have returned vehicles on lease. Very professional with a down to earth and friendly manner. Stacey was friendly and informative about the extra options and all the technical lease paperwork which can be a bit overwhelming. She was very helpful with her suggestions and made me feel like she was on my side. What can I say about my salesperson, Lori Asserson. She was at the same time amazing yet simple, creative yet practical, professional and understanding. She was excited almost as much as I was with the finished product. She carefully analyzed all of my needs in a vehicle such as this (a BMW 335xi), and knew all of the things I should order without overloading on anything that was superfluous. She actually got me to order a different color than I usually get (the result was spectacular)and suggested a wood option that was outstanding. I think I have the best looking car on the road!!! Her approach to explaining all the features of the vehicle was so informative, yet relaxing and enjoyable. She picked up on my personality as it related to the car and its features, something that shows the time and care she puts into her work. Thanks for all your efforts, Lori. A special thanks to Manager Mike Morganstein also who took an interest in me and followed up throughout the whole sale and delivery process. And a big thanks to John Bonilla who was my service advisor on my last lease and who I will request for service advisor on this car as well. He is a credit to the service end of the operation which sometimes can be the most trying aspect of the car experience. In 36 months I will be back to this dealership and to its great staff. Thanks to all of you. More

I was initially looking at another dealership and went to Prestige because they had inventory. I was greeted at the door and introduced to Joe. He asked what I was looking for and came back almost instantly Prestige because they had inventory. I was greeted at the door and introduced to Joe. He asked what I was looking for and came back almost instantly with a list of available inventory. Went out for a test drive and left the dealership the same day with the vehicle prepped and ready. From start to finish, the experience was first-rate. I highly recommend Joe Atshan as a professional, casual sales person. He made sure all my questions were answered and did everything he could to make sure i was comfortable with the deal - right down to making sure i had a drink and internet access. No pressure, just information. Couldn't ask for more. Joe made me a fan of prestige, and i look forward to similar experiences when I return. More

I purchased a 2011 BMW 550Xi From Prestige BMW, the sales department there is 1st rate. in particular I worked with Keith DeYoung and Rich Marcus. this is my 5th BMW and I have purchased all of them From Ke department there is 1st rate. in particular I worked with Keith DeYoung and Rich Marcus. this is my 5th BMW and I have purchased all of them From Keith, previously he was my Sales guy when he worked at Park ave BMW, when i was looking for my new BMW I did not hesitate to go Prestige because Keith is the Sales Manager there now, and I new i would get exceptional service...and as usual Keith delivered. I did my research and Prestige Matched the lowest price I found, and they gave me a good deal on my trade in. working with the Sales department was stress free, I opted to pick up my BMW at the Performance center in SC;Rich Marcus was on top of everything, he was in constant communication with me and the delivery center in SC to make sure that all was in order prior to my trip, Rich really went out of his way to make sure my trip added to the excitement of owning a new BMW. Rich and keith both called me while I was down at the PC in SC, to make sure all was going well and they followed up once I arrived home to make sure my drive back went well. These guys really know how to give a good customer experience, and from my past dealings with Keith I know that the customer service will not end now that I have finished my purchase....should i have any questions or concerns I am confident knowing that Keith is just is just a phone call away, and since he has a long track record with BMW, he know how to get things done now I get to enjoy my car( the ride back up from SC was a nice way to break it in)....maybe I will add a Z4 convertible in the spring More

The dealership is state of the art and has knowledgeable, friendly employees who make the usually unpleasant shopping for a car experience a remarkably pleasant one. I can't wait to use the indoor service c friendly employees who make the usually unpleasant shopping for a car experience a remarkably pleasant one. I can't wait to use the indoor service center although I likely will not have to do so much since the car is perfect! More

I found Frank to be most helpful, friendly, attentive and professional in his manner. He made sure that I was taken care of in every way, and personally attended to all details of the transaction. He even professional in his manner. He made sure that I was taken care of in every way, and personally attended to all details of the transaction. He even came to my home, when I had a minor problem with my vehicle. I would recommend him without hesitation to anyone looking to purchase a used car from Prestige BMW. More

This is my first time deciding to purchase a BMW pre-owned. I was actually looking to purchase another brand and walked in to just check out BMW pre-owned. Freddy Benitez came out immediately an pre-owned. I was actually looking to purchase another brand and walked in to just check out BMW pre-owned. Freddy Benitez came out immediately and greeted my husband and I. Knowing the car was for myself, Freddy immediately tuned in to that and asked me for my requirements and what I was looking for in a car. He was very helpful and informative about the vehicles. I left without purchasing and later in the week email Freddy a few questions and he responded. I did some research on the internet and called Freddy a week later to come in to do a test drive. Again, he was very polite and courteous and a pleasure to deal with- no pressure. After test driving, I ended up making a decision and worked with Freddy on the price and delivery. Overall it was a wonderful experiece. (I dread buying cars as I really don't like the entire process, but I must say this was painless and wonderful! Freddy was a true professional and a pleasure to work with. More

I had a very pleasant experience at Prestige BMW. I had been to several different BMW dealerships in the area, and Prestige gave me the best deal. They worked with me, within the budget I had wanted to st been to several different BMW dealerships in the area, and Prestige gave me the best deal. They worked with me, within the budget I had wanted to stay within. My sales consultant, Rich Marcus, was very accommodating and was always available when I came into the dealership (went in 2-3 times before purchasing). I never felt pressure to buy, I was well informed of all the options within the car, as well as pricing options. I definitely would recommend Prestige BMW. More

I felt like I was very well taken care of from the beginning to the moment I brought my car home. They worked efficiently and provided me with the real information necessary for me to know in details beginning to the moment I brought my car home. They worked efficiently and provided me with the real information necessary for me to know in details. They also took into consideration my opinions and made sure that they were listened to. I highly recommend using Prestige BMW to future buyers. More