BMW of Ramsey

I purchased a 2004 X3 7 years ago from Prestige and was pleased with my experience. Over the years, Prestige has continued to invest and improve upon every aspect of the experience of buying a car and bei pleased with my experience. Over the years, Prestige has continued to invest and improve upon every aspect of the experience of buying a car and being a BMW owner. I went back to Prestige because of that and the fact that my CA Lori Asserson continued to stay in touch with me over the years. She is the consummate professional and a person I trust. Those are two very rare traits in my experience with auto dealerships. I went to two other dealerships closer to my home as I conducted my research to buy a 2012 X5. They simply did not stack up at the dealership or CA level to Prestige and Lori. I would not hesitate in giving my highest recommendation to Lori Asserson and Prestige BMW. More

First off I could not be any happier with my Prestige experience. My salesman Ruben was outstanding. He was a straight forward guy and i appreciate this trait in someone involved with sales. Everyone f experience. My salesman Ruben was outstanding. He was a straight forward guy and i appreciate this trait in someone involved with sales. Everyone from sales to service to reception have outstanding professionalism. I would recommend this dealership to everyone that is looking for a bmw. Thank you for the wonderful experience and I am looking forward to do more business with prestige in the near future. More

This has been the easiest, friendliest car buying experience that I've had. Everything from vehicle inventory searching to finance application to auto preparation was simple, efficient, and seamless. experience that I've had. Everything from vehicle inventory searching to finance application to auto preparation was simple, efficient, and seamless. Lori does an amazing job of being responsive and transparent with information-which makes closing a deal so easy-and more importantly, she listens. I've never driven away from a dealership feeling so satisfied with an experience. More

I had the pleasure of being referred to salesman, Ruben Remigio, by a friend who previously worked with him. He has seen me through my ultimate purchase of my X3 with an extremely positive, helpful, alway Remigio, by a friend who previously worked with him. He has seen me through my ultimate purchase of my X3 with an extremely positive, helpful, always accessible, with no pressure to make a quick decision attitude. From the minute you walk into the dealership including the people at the front desk to the finance person as well as the person who handles the bmw marketing items, I have to say that I'm very pleased with my purchase of my first BMW thus far. I would not hesitate to recommend anyone to Prestige. Thank you to you all. More

It was an absolute pleasure dealing with Lori Asserson over at Prestige BMW. This is my fifth BMW but it was my first time dealing with this dealership and my experience with Lori was great. I am probably over at Prestige BMW. This is my fifth BMW but it was my first time dealing with this dealership and my experience with Lori was great. I am probably her toughest client so far. Lori was able to do everything I asked. Besides being very knowledgeable, she is very courteous. I especially liked waiting for her to review my car in her "living room". If you are looking to purchase a BMW, Lori is the one to deal with! Best Regards, Dara-Ann Scheps More

Ruben was our salesman and he was absolutely wonderful! We could not have asked for better service. We are both amazed at how much he helped us, as well as how helpful he was to us. My husband actually wen We could not have asked for better service. We are both amazed at how much he helped us, as well as how helpful he was to us. My husband actually went there today to get something fixed, and he once again went out of his way to assist him. He is the BEST salesman we have ever had to deal with, he was not pushy! He was great! More

I'm utterly annoyed by this dealership. Yes, the showroom is great and beautiful. The wait for a salesperson was lengthy. If you're hoping to be able to wrap up within an hour, don't count on it. showroom is great and beautiful. The wait for a salesperson was lengthy. If you're hoping to be able to wrap up within an hour, don't count on it. The wait alone is going to exceed 30 minutes. However, once you sign the contract, you will be rushed out to the door. They will call your insurance company and modify your insurance in hope to "save you time". urrgghh.... Then I went online to make an appointment. The online service as of few months ago was fabulous. They have all my information ready which actually put them FEW STEPS ABOVE other luxury dealerships in the area. It was very convenient because I believe that it was setup to tie with the sales system. Then they changed it without letting us the consumers know about it. I guess it's part of the cost cutting. So now, I'm back in queue just like other non luxury dealership. As a matter of fact, it looks to be the same system that the honda, nissan, hyundai dealerships in the area use. BEEMER has become a BUMMER. To add insult to injuries, the loaner department is closed on Saturday. So if you want to drop off your car for service on Saturday, you will not get a loaner. Hmm... a bit inconvenient I think, but okay... I'll give that one up. But wait... there is more. They don't necessarily can provide you with a beemer loaner. If one isn't available, you'll be proudly presented with a Hertz loaner. Which I was told could be a Nissan, Honda, Hyundai, etc. That's where I draw the line. I've owned other luxury vehicles. If I wanted to drive Nissan, Honda, Hyundai, Toyota, Chevy, etc even for a day, I'll be happy to purchase one myself or rent one myself. For those of you thinking of bringing your car to this dealership for a service, think again. I'm rethinking my decision to purchase another beemer for my next car. Luxury car should come with luxurious service, which in this case, it's NOT. Bring back the previous service online system, and I may put you back ONE step above the other luxury dealerships. For now, you're equal to the Hyundai/Nissan dealership down the road. More

Frank was very friendly and helpful. My father and I were reluctant to come in at first but Frank came out to see us so we decided to check out the cars. The process doing the paperwork was very quick. Shawn reluctant to come in at first but Frank came out to see us so we decided to check out the cars. The process doing the paperwork was very quick. Shawn helped me find a bank that would actually finance my car, which was difficult because credit isn't good. The whole process was quick and efficient and I am very pleased. More

What a great experience!! I have owned 5 previous BMW's in the past but I was really not sure of what model I wanted, Frank Beltre took his time and really listened to me and my needs.He really was amazing in the past but I was really not sure of what model I wanted, Frank Beltre took his time and really listened to me and my needs.He really was amazing in finding the right vehicle and he worked hard with Mr. Morganstien to make sure that the financing and all my needs were met. This is truly a group of gentlemen that I will recommend. More