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BMW of Ramsey

Ramsey, NJ

4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

November 16, 2011

Lori was incredibly helpful in the delivery of my new BMW. She made the experience as seamless and enjoyable as possible. I couldn't find any other BMW dealership out there who could offer me the vehic More

by devils159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
November 14, 2011

We just picked up our new car and have been a long time standing customer. Lori Asserson is pleasant, friendly and very knowledgable about the product. We wouldn't go to anyone else but her. More

by yanalysogorsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
November 05, 2011

This is my second experience with my sales advisor Thomas Kough. I should really say my buddy because thats how relaxed and trusting of him I feel. I purchased a 2011 328xi and I was so excited about the col More

by mmsoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kough and Scott Ceresimo
November 05, 2011

I am the owner of a 2010 550GT which are equipped with a defective product. Namely Run Flat tires. I recently hit a small pothole resulting in a blown tire with absolutely no rim damage. I drove the car More

by lblau1978
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Representative, Ed Mayorga
Nov 14, 2011 -

BMW of Ramsey responded

Thank you for taking a moment to share your story with us, we know your time is valuable. We apologize for not having the tires in stock at the time of your visit. Our Service Department is not only committed to customer satisfaction but customer safety as well. That is why we were happy to help you on November 10th by replacing your tire at no cost to you. If you need any further assistance, or have any questions regarding tire safety, please contact Tony Circelli our Service Manager directly at 201-258-6041.

November 04, 2011

Cindy Ryerson was referred to me by Craig Westbrook. She put me in touch with Curtis, GM of BMW. He sent Keith, Mgr to help me with my decisions. Keith was very helpful and really knew his products well. H More

by mzima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mgr, Rich Marcus
November 03, 2011

Dan has been honest, knowledgable, helpful and a pleasure to do business with. Prestige is very fortunate to have him as a representative of the firm! More

by cyberbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Raspanti
November 02, 2011

THANK YOU CURTIS FOR HEADING A GREAT SALES TEAM, FROM KEITH DEYOUNG TO MIKE MORGANSTEIN AND LORI ASSERSON EVERYONE WAS GREAT AND IT JUST SHOWS HOW MUCH TEAM WORK CAN MAKE ME ONE HAPPY CUSTOMER. THANK YO More

by MLSESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS ALDERSHOFF
October 28, 2011

This isn't the first time I have worked with Lori and it definitely wont be the last!!! The entire process of leasing my BMW from Lori was exceptional. Lori makes me feel at ease and always has answered al More

by KristinM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
October 26, 2011

Lori was outstanding to work with from the very moment we spoke on the phone until driving my new BMW out of the dealership. Her attention to detail was quite impressive. She has an in-depth knowledge of eve More

by kbrennan1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
October 24, 2011

Lori Asserson and Mike Morganstein provided us with the most painless buying experience my wife and I have ever experienced. No, bull. No games. Just the best offer around. A truly stress free experience More

by mferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson and Mike Morgenstein, Lori Asserson
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