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BMW of Ramsey
Ramsey, NJ
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,512 reviews
January 14, 2012
This dealership provides one thing for your purchase -- regret. Here are a few buyer beware elements: 1) Do not get suckered into StayNu program it is a scam, you will pay your money for no work. 2) regret. Here are a few buyer beware elements: 1) Do not get suckered into StayNu program it is a scam, you will pay your money for no work. 2) They do not give out loaners on Fridays or Saturdays 3) They call and lie about no loaners available prior to long weekends, when you insist on them keeping your prior appoitment schedule and to get you a rental they agree. You show up and discover that there is a parking lot full of loaners. 4) Their employee actually told me they have a policy of not providing loaner cars before days off, this is specifically to reduce the possibility of people taking long trips elsewhere. 5) Snotty attititude -- when I told them that given #4, I will revisit this topic the next time i need to spend 50K as my Acura dealership doesnt seem to have those policies in place, the told me ..: " well, BMWs are more sofisticated cars " 6) "The car is suppose to consume oil" -- turned up to be bad sensor, but the advisor's great knowledge is leaking through here. Finally, if you push and push, they will, eventually do what you want/need, if this is not your style, dont bother here. More
by arthurmnev
Employees Worked With
5
January 13, 2012
I had contacted Mr.Beltre several days before coming to look at the vehicle I had saw on your website. From the 1st phone call I knew this would definately be a great experience and didn't think twice abou look at the vehicle I had saw on your website. From the 1st phone call I knew this would definately be a great experience and didn't think twice about the hour drive I would have to take from my home in Edison,New Jersey.From the moment I walked into Prestige we were greeted with courtesy and professionalism. After meeting Mr. Beltre and viewing the vehicle I knew there would be no need for me to continue car shopping,I had definately found a new home with Prestige BMW. His knowledge of the vehicle was outstanding but his overall personality, professionalism and outstanding customer service far exceeded my expectations. What was most important to me was that there was never a moment that I felt pressured into the purchase and I am extremely estatic about my car!!!!This was my 1st luxury vehicle purchase and I can honesty say I am extremly happy with my purchase as well as the service I was shown and will definately be back in the future but will also be reccomdating Frank to everyone I know that is in the market for a car or just looking. THANKS again Frank!!!!! More
by vparties
Employees Worked With
Frank Beltre
January 12, 2012
Well, when I first sought out to purchase my BMW, I was skeptical of all car dealers ( you can only imagine why). However, Luis' knowlege, skills and ability abated my concerns and I definitely recommend skeptical of all car dealers ( you can only imagine why). However, Luis' knowlege, skills and ability abated my concerns and I definitely recommend Luis to potential customers. More
by BMW 2122
Employees Worked With
Luis Valencia
January 07, 2012
Prestige BMW!! A prestigious client adviser who is Prestige BMW!! A prestigious client adviser who is Francisco Beltre !! :) His attitude was outstanding. He is the best client adviser. Throughout t Prestige BMW!! A prestigious client adviser who is Francisco Beltre !! :) His attitude was outstanding. He is the best client adviser. Throughout the process of purchasing our car, I felt certain that I could trust him. My husband and I appreciate Francisco Beltre again.^^ More
by nabia
Employees Worked With
Francisco Beltre
January 04, 2012
Dealership has a very comfortable environment and from the sales staff to the managers they were eager to answer any question. It was a no-pressure buying experience. the sales staff to the managers they were eager to answer any question. It was a no-pressure buying experience. More
by Indy-Z28
Employees Worked With
Francisco Beltre
January 04, 2012
Curtis made everything a great experience. I will definitely recommend the dealer. He was very helpful when I reached out to him to discuss the deal and he provided us with excellent customer service definitely recommend the dealer. He was very helpful when I reached out to him to discuss the deal and he provided us with excellent customer service. More
by jeybmwm6
Employees Worked With
Curtis
January 04, 2012
Persistent,persuasive but friendly and knowledgeable.Created what I felt was a very fair deal for me.Did all the paperwork,made sure the car was clean and ready and then took me for a driv knowledgeable.Created what I felt was a very fair deal for me.Did all the paperwork,made sure the car was clean and ready and then took me for a drive to familiarize me with the navigation system and BMW Assist Program.A very positive experience More
by mrennert
Employees Worked With
frank beltre
January 03, 2012
Great experience at the Prestige BMW dealership. Frank was friendly, informative, and very patient with me. We were able to work out a great deal and everything went fairly smoothly. Overall, the staff at was friendly, informative, and very patient with me. We were able to work out a great deal and everything went fairly smoothly. Overall, the staff at the dealership was extremely welcoming and a pleasure to work with. More
by kannekt
Employees Worked With
Frank Beltre
January 03, 2012
Sales Person and Manager are excellent to work or more. They are extremely careful in suggesting the Vehicle based on the need of the customers. I would recommend this Dealer. They are extremely careful in suggesting the Vehicle based on the need of the customers. I would recommend this Dealer. More
by Krishnax5
Employees Worked With
Mike Gister, Mike Gister
December 30, 2011
I AM VERY SATISFIED WITH THE SERVICE RENDERED TO ME BY MR. THOMAS KOUGH. HE TOOK CARE OF MY NEEDS AND HE KNEW EXACTLY WHAT I NEEDED. HE PICKED ME UP FROM MY RESIDENCE SO THAT I CAN PICK UP MY NEW CAR A MR. THOMAS KOUGH. HE TOOK CARE OF MY NEEDS AND HE KNEW EXACTLY WHAT I NEEDED. HE PICKED ME UP FROM MY RESIDENCE SO THAT I CAN PICK UP MY NEW CAR AND HE GAVE ME DETAILED INSTRUCTIONS ON HOW TO OPERATE MY NEW VEHICLE. I HIGHLY RECOMMEND MR. KOUGH TO ANYBODY WHO WANTS A NO HASSLE CAR BUYING EXPERIENCE. More
by BMDONNIE
Employees Worked With
THOMAS KOUGH
