BMW of Ramsey

Went in needing to get out of car I really didn't like after all. Luis greeting me with a smile and a non-pressure attitude. I felt like I was able to say what I wanted and Luis came up with a plan of a after all. Luis greeting me with a smile and a non-pressure attitude. I felt like I was able to say what I wanted and Luis came up with a plan of action. Luis went above and beyond to help the purchase go as smoothly as possible by giving me many options to choose from. Even after the sale Ive contacted Luis with questions and have received a phone call almost immediately to help with the issue. I would shave no hesitation buying from them again and hopefully Luis will be there to greet me again. Thank you Prestige BMW!! More

This enormous dealership can almost be too overwhelming. It's beautiful and incredibly polished. As soon as my husband and I arrived we were greeted by the staff and assigned a salesperson. We were assign It's beautiful and incredibly polished. As soon as my husband and I arrived we were greeted by the staff and assigned a salesperson. We were assigned Tom Kough. He was immediately able to help me determine my most important factors and features. We found a great car that had everything I was after, but Tom made sure to show the rest of the cars that had the features I liked. In the end, taking the extra time to look further paid off. I found a different car that had everything I loved and a lot more. He held the car for me and we came in the next business day to pick it up. The gentlemen who handled the paperwork was excellent and super fast, I was able to do the entire transaction faster than expected. Tom gave us a tour of the rest of the facility so that I knew exactly where to go for service, it was comforting. After speaking to Tom throughout the process, I know we are all friends, and I know where I will be going for my next car as well! - FRANdretti More

Lori Asserson is a very personable sales person.She is very knowledgeable of the inventory and the packages found in each car. She helped to find me a new car that would fit my monthly payments. Lori did very knowledgeable of the inventory and the packages found in each car. She helped to find me a new car that would fit my monthly payments. Lori did a great job reviewing the car with me and made sure I knew how to use the new technology in the vehicle. I have been purchasing automobles from Prestige for thirty years . More

Lori and Mike were fabulous to work with and very helpful.They guided me through the process of selecting the right vehicle and made the whole experience enjoyable and smooth. helpful.They guided me through the process of selecting the right vehicle and made the whole experience enjoyable and smooth. More

I have been working with Frank since November of 2010. He has always been helpful when I come in and took time out of his schedule to make sure my experience at Prestige was a great one. Most dealers wou He has always been helpful when I come in and took time out of his schedule to make sure my experience at Prestige was a great one. Most dealers would have been sick of me coming in and test driving without buying, but Frank always made me feel like family. When he finally put me behind the wheel, I was 100% positive that this was the car for me and I have Frank to thank for that. Prestige is a great place to shop and buy and Franks customer service is second to none. More

This is my second BMW that I have purchased from prestige and Lori asserson has been my sales person for both. Once again she has exceeded my expectations with her detailed explanation of all of the many tec and Lori asserson has been my sales person for both. Once again she has exceeded my expectations with her detailed explanation of all of the many technological features that this amazing car has. she has made the experience easy and also makes you feel first class right alongside with the vehicle you are buying. More

After doing weeks of research into what brand car I wanted I had finally made up my mind and decided on a BMW. I headed into my closest BMW dealership which happened to be Prestige. Being younger (21) wanted I had finally made up my mind and decided on a BMW. I headed into my closest BMW dealership which happened to be Prestige. Being younger (21) and dressed in sweatpants/shirt I figured I wouldn't get the customer sales experience that I was hoping for, thankfully I was pleasantly surprised. The front desk greeted me right as I walked through the door and asked if they could help with anything. They immediately set me up with Keith DeYoung. After talking over models and prices I decided on a 2011 328i with xDrive. While certainly no 750Li or M3, I felt I got the attention and service one would expect when buying a BMW which was something I was concerned about. In the car sales industry where customer service makes all the difference I couldn't be happier about my purchase and experience. More

I have purchased several new BMW 3 series sedans from Lori Asserson at Prestige BMW and would recommend her to everyone I know interested in purchasing a BMW. She is professional yet kind and personable. Lori Asserson at Prestige BMW and would recommend her to everyone I know interested in purchasing a BMW. She is professional yet kind and personable. Lori has gone above and beyond in making the process as smooth as possible and knows exactly what I was looking for in a new car. Thank you so much Lori, and look forward to seeing you for my next car in a few years. Kate Benedetto More

There are few car dealerships, if any, that you can walk into without any concern for being taking advantage of, worrying about haggling the price, or will they try to sell me the Brooklyn Bridge? After al into without any concern for being taking advantage of, worrying about haggling the price, or will they try to sell me the Brooklyn Bridge? After almost 20 years of knowing Keith DeYoung, his upbeat personality, can do attitude and his quest for his customers having the PERFECT BMW experience, I walk into Prestige BMW looking forward to the experience of my next car. Keith sold me my very first BMW 20 years ago and I've been a loyal BMW customer since that time. With so many experiences with BMWs, I never worry about the dependability, quality performance, or the luxury factor of their cars, and I love that you can pull into the service department and without hesitation (or an appt)have your oil changed, windshield fluid replenished, or tires filled. That said, what makes the BMW experience so special, is the trust and integrity I've come to count on and respect from the individual that has had me coming back for 20 years....Keith. On my last visit to BMW, I learned that Keith is now the sales manager of Prestige, a position for which he is very deserving! You can count on Keith to be courteous, straight-forward, good-humored, fair, diligent and extremely knowledgeable about his cars and the process for buying or leasing one. He takes his position seriously and believes and imparts his philosophy to those who work for him. A Prestige BMW from Keith is a must have! More

The folks at Prestige provided excellent and friendly service from the moment I first contacted them until the day I pick up my new car and beyond. Lori Asserson was extremely professional and provided service from the moment I first contacted them until the day I pick up my new car and beyond. Lori Asserson was extremely professional and provided sound and honest guidance when it came to the car's configuration, features and service plans. This is particularly true compared with the other BMW dealerships with which I was speaking. In addition, Lori's follow-up to ensure that was happy with my new car was welcome and gave me a chance to ask additional questions after I had been using the vehicle. Lori's personalized service was the key factor in my satisfaction with Prestige and I highly recommend Lori to anyone considering a BMW purchase. More