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BMW of Ramsey

Ramsey, NJ

4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

March 10, 2012

My experience this time with my vehicle service was beyond expectation .Matt was very professional experience and gave me every answers to my questions.I had more than one reason to compare since my la More

by Jlovesu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barile
March 07, 2012

I'm very excited with my new BMW. This is the second vehicle I purchased from Prestige with the assistance of Lori Asserson. She is a true professional who made my buying experience a real pleasure. H More

by Otterkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
March 06, 2012

I was very pleased with my experience at Prestige BMW. Curtis and Keith were very friendly, informative and knowledgeable and both seemed genuinely interested in helping me find the car that met my needs More

by gbromand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Aldershof and Keith DeYoung
March 04, 2012

Made an appointment to see a specific vehicle with Patrick Watt. Got to the dealer at my scheduled 12:30 time, waited 15 minutes to see Patrick regarding the car, and then another 25 (twenty five!!) m More

by jcbuncc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Freddy Benitez / Patrick Watt
Mar 09, 2012 -

BMW of Ramsey responded

Thank you for reaching out to us and sharing your story. We apologize for the wait time you experienced once you arrived at Prestige BMW – this is not what we consider great customer service and certainly understand your frustration. Is seems there was a miscommunication between two of our sales employees regarding various e-mails that were sent to schedule an appointment for that day. We are terribly sorry that in the confusion you were delayed, as your time is very important to us. Mike Morganstein, our Pre-Owned Sales Manager, recently left you a voice message as he is eager to discuss your concerns regarding your wait time and the offer you made on the vehicle. Mike and the rest of the team here at Prestige BMW look forward to working with you.

March 03, 2012

My second purchase with Lori was at least as efficient and professional as the first. Lori is a pro and not only provided a fantastic deal from the onset but as usual is very honest and right to the point More

by rangert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
March 01, 2012

Lori Asserson is ALWAYS a pleasure to work with! She is knowledgeable, friendly and goes above and beyond in making sure that I end up with the vehicle I want. She is the major reason why I am a repeat cu More

by safiyaharmon27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
February 29, 2012

Freddy Benitez helped me out with my purchase and was more than helpful. He was not pushy and answered all of my questions. I traveled about two hours to purchase my car from Prestige and I will do it More

by Mike88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Benitez
February 22, 2012

Lori is a pleasure to work with. She has always been friendly and works hard to get us into a vehicle that meets and exceeds our expectations. I would recommend Lori to anyone looking for a great sales More

by philstireservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
February 21, 2012

Quick and professional service. I test drove the car at 11AM and was driving it home by 1:30PM that same day. Both Eddie and Frank we're courteous and professional. The overall experience was perfect...Exa More

by bdyksen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Beltre
February 21, 2012

My husband and I have been working with Lori for almost 10 years now. It is always a pleasure visiting the showroom and "ordering" our vehicles. It never seems like sales at all. Lori has always gone ab More

by pgreen930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Lori Asserson
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