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BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Despite a couple of stumbling blocks, Prestige came through in the end for us. Very little messing around or haggling on price. The staff was always polite and professional and a credit to the BMW li through in the end for us. Very little messing around or haggling on price. The staff was always polite and professional and a credit to the BMW line. More
We would like to express our deep satisfation of Prestige BMW of Ramsey, NJ for providing a first class car buying experience for our 328xi. Curtis Aldershof and Tom Kough are true professionals in every re BMW of Ramsey, NJ for providing a first class car buying experience for our 328xi. Curtis Aldershof and Tom Kough are true professionals in every regard that faciliate a client-orientated process that is extremely commendable and seldom found in the car business. Prestige is located a considerable distance from our home, and in traveling to them we pass several other BMW distributors that in our opinion are hardly comparable. Because of our overall outstanding dealings with Prestige, we will be completing a second purchase from them which is an ordered Cooper S Roadster from their MINI affiliate located just next door. We give the Prestige Auto Group our highest referral and we look forward to continuing our relationship with them for many years to come. Thank you, RG & RB 3/28/12 More
I was very excited with the outcome of my 2011 BMW 3 series....I want to thank Frank for helping me find the car that best fit me.....I have never had a BMW and I'm just so happy,can't stop smiling....t series....I want to thank Frank for helping me find the car that best fit me.....I have never had a BMW and I'm just so happy,can't stop smiling....thanks Frank for all your help!!! More
Frank is an amazing salesman with execellent customer service skills. I say this because ee treated me with respect and actively listened to my shopping concerns from the first moment I walked in to the service skills. I say this because ee treated me with respect and actively listened to my shopping concerns from the first moment I walked in to the dealership. I explained to him how much I wanted to spend and he made sure to match great price to my budget. Frank made sure I got the best possible deal. Due to Frank I'm now enjoying a great BMW, which I never thought would be possible. Thank You Frank. More
Was in search for new 5 series and remembered about the way keith treated me over ten years ago, so i was happy to find he is at Prestige. Not only does presitge have a great reputation for there service d way keith treated me over ten years ago, so i was happy to find he is at Prestige. Not only does presitge have a great reputation for there service department but keith always goes the extra mile for his clients and when it comes to giving you a great buy on the car he makes the purchase simple and effortless. first class sales experience and first class operation, congrats prestige More
Had some issues with some other members of the sales and support team. Mr. Morganstein cleared them up for me in one fail swoop. Understands the importance of good customer service and followed up with all support team. Mr. Morganstein cleared them up for me in one fail swoop. Understands the importance of good customer service and followed up with all promises. More
I saw an ad on cars.com for a BMW X5. The listed price was $33,035. I called the dealer and Steve picked up the phone. I asked about the vehicle and he looked it up and said that they have it listed on was $33,035. I called the dealer and Steve picked up the phone. I asked about the vehicle and he looked it up and said that they have it listed on their site for $38k. He took my info and said he'll check and get back to me. His words exactly "We don't do business that way menaing list one price somewhere and another elsewhere"...An hour and a half goes by and no answer from Steve so I call again and this time get Patt on the line. I mentioned i had spoken with Steve in reference to this vehicle and that he was supposed to get back to me but never did. Patt's reply was that they do not have a contract with Cars.com and it had to be an error by cars.com. He then asked me if he can put me on hold for a second to whihc i agreed. 7 minutes went by and no sign of Patt coming back to the line. The thing is that i was interested in the SUV even if the price was 38K however neither one of these sales people assisted me. Thye must treat people differntly if you are looking for a CPO vehicle. I would never buy or ever recommend anyone to this dealership based on my experience. People like Patt or Steve are bad employees if they treat people like they treated me. More
Thanks Lori for all of you excellent help with buying my CPO BMW. Your attention to detail helped me make a quick decision on purchasing from Prestige. Your follow up and great tutoring on using the car is CPO BMW. Your attention to detail helped me make a quick decision on purchasing from Prestige. Your follow up and great tutoring on using the car is appreciated. I will recommend you highly to any future car buyer I run across. Thanks again, Pat Torre More
This is the second BMW I have bought from Prestige. I recommend this dealer all the time as they always have great 3 yr old low mileage cars. This time was no different. I worked with Tom Kough and as a recommend this dealer all the time as they always have great 3 yr old low mileage cars. This time was no different. I worked with Tom Kough and as a sales person myself I could not ask for any better. He was always responsive and knows these cars. He was also sweet and fun and a "make it happen" kind of guy which is what I needed. He kept in touch all the time and did above and beyond the job. I will send all my other BMW lovers like me to him. The car arrived on time in perfect condition to Georgia last evening. It is just a georgious car. Thanks Tom so much! Many hugs, Peg More
This was the best experience I have ever had with purchasing a car. Frank Beltre and Eddie were very professional and helpful. I will surely be recommending them to all my colleagues. purchasing a car. Frank Beltre and Eddie were very professional and helpful. I will surely be recommending them to all my colleagues. More