BMW of Ramsey

While BMW delivers the ultimate driving experience, Prestige BMW also delivers the ultimate customer experience. This is my 3rd purchase, the latest being a 2012 535I. Each car was purchased at Prest Prestige BMW also delivers the ultimate customer experience. This is my 3rd purchase, the latest being a 2012 535I. Each car was purchased at Prestige, each transaction was with Lori Asserson. I love BMW product cars and I could easily buy them elsewhere. There are several BMW dealership closer to my location. But, what brings me back each time to Prestige are the people. From the Sales department; Curtis, Lori and Stacey to the all important service department Tony and Anna Marie. I am treated more than just a one-time customer. These individuals are truly interested in what will make me satisfied. Lori takes the time to find out exactly what I want in a car and then exceeds my expectations. Anna also takes the time, listening carefully to find out how the cars are driving and recommends only the necessary/important service actions. I believe this is the culture at Prestige, that everyone is treated as a valued customer and the relationship between customer and Prestige is viewed as long term, not a single transaction. Lori Asserson and Anna Marie are terrific! Ask for them by name if you are going to visit Prestige. They will not steer you wrong. (Pardon the pun.) Kudos to Prestige. More

Lori Asserson is the best car person I've ever worked with. I think I've done 10 deals with her. She knows the product inside out and has great subjective judgments about choices and options. I never with. I think I've done 10 deals with her. She knows the product inside out and has great subjective judgments about choices and options. I never have to haggle with her because I know she will treat me fairly. I will only deal with Lori. More

We purchased our BMW X5 last year around christmas and thought Rich was extremely easy to work with. We had called around for pricing for the new car and the trade in. He was by far the best. Even when he thought Rich was extremely easy to work with. We had called around for pricing for the new car and the trade in. He was by far the best. Even when he told us the trade in price, when we told him that we got a better offer elsewhere, he was able to adjust the price to our comfort. The ordering of the SUV went well as well as all the updates on how the production was coming along. When we went to pick up the X5, he had followed all of our instructions to the letter (removing the badges) and had a great orientation of the vehicle. The after service at Prestige BMW is also excellent. I have never had a problem with this dealership and would recommend this place and my sales person to everyone. Thank you and continue the great work! More

If you are going to buy a BMW go to Prestige and ask for Lori. We have purchased four cars from her and we totally enjoyed each and every experience. Lori gets to know you, your family and your driving n Lori. We have purchased four cars from her and we totally enjoyed each and every experience. Lori gets to know you, your family and your driving needs to ensure you end up in the car of your dreams. She is knowledgeable, personable, funny and a joy to do business with. Each time we see her everything is waiting to be signed, the car is in perfect condition and we leave knowing everything about our new car. Thanks Lori for taking the stress out of buying a new car. WE LOVE OUR NEW X3!!!! More

I was recommended to Lori Asserson by a friend. I leased my first BMW 3 years ago and recently leased my second one. Lori is just so friendly and knowledgeable and makes leasing "the ultimate drivin leased my first BMW 3 years ago and recently leased my second one. Lori is just so friendly and knowledgeable and makes leasing "the ultimate driving machine" a piece of cake. I live in New York yet i'm willing to travel to New Jersey because of her. The whole staff is so helpful and genuine. Other dealerships could learn a great deal from Lori and the staff of Prestige Flo Porcelli More

I have been a regular at Prestige, having bought my cars there for the past 15 years and seeing no reason whatsoever to change. When I reported that a small trap-door on the front of the car was missing (pr there for the past 15 years and seeing no reason whatsoever to change. When I reported that a small trap-door on the front of the car was missing (probably stolen in a parking garage), Anthony ordered it, notified me of its arrival and installed it in a cinch when I drove up there. As usual, it was fast, friendly and flawless. More

Lori is the best! This is my third BMW pruchase at Prestige and with Lori. She has made each buying experience a fun, easy and exciting experience. She is professional, totally knowledgable, organize Prestige and with Lori. She has made each buying experience a fun, easy and exciting experience. She is professional, totally knowledgable, organized and patient. She gets to know you and is then able to help guide you through the process of picking out the perfect car. I have never dealt with anyone more concerned with making sure that when you drive away in your brand new car, you really understand how to operate all of the car's features. She takes as much time as you need and then follows up later to make sure everything is going smoothly. Lori makes the whole process a pleasure. M. Riscoe More

We were extremely impressed with the courtesy, efficiency, and the professionalism of each member of the sales team. All concerns and questions were addressed with patience and depth of knowledge efficiency, and the professionalism of each member of the sales team. All concerns and questions were addressed with patience and depth of knowledge. Clearly the mantra "the customer comes first" endures at this dealership. Kudos to the entire team--especially Mr. Morganstein--a consummate professional. More

In my book Prestige is the # 1 Car Dealer and a First Class operation. This is our second vehicle I bought from Prestige. Tom Kough is a true professional and a person with respect and customer skills. H Class operation. This is our second vehicle I bought from Prestige. Tom Kough is a true professional and a person with respect and customer skills. He made the purchase very simple. He also kept in touch to make sure we had no problems and that we were happy with our new 2012 BMW 528I. Tom went above and beyond to explain the vehicle to us and the car was perfect when we picked it up. I have already recommended this dealership to friends and family. A special thanks to Laura Vaughan and Stacy Fowler for being so courtieous and making the paper work so effortless. More