BMW of Ramsey

Anthony was straight up, professional and extremely helpful and knowledgeable. There is no doubt that in 2 years when I am ready to trade in I will give him a call! Evan helpful and knowledgeable. There is no doubt that in 2 years when I am ready to trade in I will give him a call! Evan More

My experience at Prestige BMW was great. Joe was extremely cooperative in helping me find the exact car I was looking for. He was determined to get me the best deal as well as considerate and unders extremely cooperative in helping me find the exact car I was looking for. He was determined to get me the best deal as well as considerate and understanding when it came to the amount of money I wanted to spend. Buying a car has never been more enjoyable and I definitely recommend coming to Prestige BMW when in the market for your next car. It was great. More

Joe Atshan was professional and courteous to deal with during every step of the purchase and delivery process. His knowledge, enthusiasm, and communication skill in explaining all the details of every fe during every step of the purchase and delivery process. His knowledge, enthusiasm, and communication skill in explaining all the details of every feature of the car was without a doubt the best I have ever experienced. All calls were returned promptly, and questions were answered in a concise and accurate manner. It was simply a great experience - I love the car and have great respect for Joe and the way he handled the entire transaction! More

Prestige BMW has exceeded my expecations from top to bottom. The staff was friendly and professional and made me feel very at ease that any concerns I may have will be taken care of quickly and efficie bottom. The staff was friendly and professional and made me feel very at ease that any concerns I may have will be taken care of quickly and efficiently. Lori did an excellent job taking me through the entire process and handling the transfer of insurance from my previous vehicle ensuring that I have a smooth transition. She demonstrated a willingness to work within my budget and settle on a price we were both comfortable with. Further, I was extremely impressed with the facilities and in particular the room holding the vehicles ready for delivery. This feature allows the customer to drive their car off the showroom floor. Overall, I would recommend this dealer and Lori to handle the purchase of a new vehicle by my friends or family. More

I had a great experience working with Anthony Polisena. His follow up is amazing! He took his time and I never felt pressured to make a purchase. I love this dealership and my CPO BMW!! I live next to 3 ot His follow up is amazing! He took his time and I never felt pressured to make a purchase. I love this dealership and my CPO BMW!! I live next to 3 other BMW dealerships. Prestige BMW was my choice and not near my home either. I will travel to Prestige anytime! Their prices were also the best from my research. Their service was by far the greatest as well. I'm hooked on BMW's!!! I hope to always drive a BMW!CPO More

Looked for low mileage 6 series. Dealer had 2007 with 15000 mi, with one owner for $45,000.00. Dealer did not get car registered for about 2 months, one month after temporary registration expired. They 15000 mi, with one owner for $45,000.00. Dealer did not get car registered for about 2 months, one month after temporary registration expired. They stopped taking my calls. Unable to use unregistered car. Refused to compensate for loss but agreed to pay for ticket. Did not credit $500 deposit until many months later when I presented all papers and buttonholed manager in person. Later learned from another dealer that car I was sold was used by BMW Performance Driving School, information not disclosed by salesman or on CarFax, only in BMW's proprietary computer system. Title was transfered to straw buyer, showing one owner, and hiding fact of corporate use. Mechanic, other dealers have said that this usage, as would any unusual use, ie rental car, etc. would reduce car's value by app. 30%. Prestige is refusing to admit that car was used by BMW Performance Driving School, and claims value is not reduced. Manager of School said but would not provide documentation, that cars were sold at auction to dealers who were responsible to disclose vehicle's history. Prestige BMW's sales manager offered to get me another car but would take my car only as a trade-in at a huge discount, app. $20,000.00 LESS than the purchase price. Presently, I am suing Prestige BMW and its salesman and manager for fraud. I would not allow them to service my car even accept free service from Prestige BMW. They're not to be trusted. More

As a female buying a new BMW, you often encounter prejudice. I called many dealers and found that Prestige was the only one who delivered exceptional client service across the board. Eddie Jones wa prejudice. I called many dealers and found that Prestige was the only one who delivered exceptional client service across the board. Eddie Jones was professional, friendly and went above and beyond to make my experience enjoyable and flawlessly executed. I will never buy a car from anywhere else again. More

BACK IN APRIL I WENT TO PRESTIGE BMW TO GET LEASE #'S FOR A 5501 . I HAD BEEN USING A COMPETITOR FOR MANY YEARS AND WANTED TO GIVE PRESTIGE A CHANCE TO WIN OVER MY BUSINESS. I MET LORI ASSERSON WHEN I ARRIVE A 5501 . I HAD BEEN USING A COMPETITOR FOR MANY YEARS AND WANTED TO GIVE PRESTIGE A CHANCE TO WIN OVER MY BUSINESS. I MET LORI ASSERSON WHEN I ARRIVED AND AFTER DISCUSSING MY BACKGROUND WITH BMW'S,LORI WAS DETERMINED TO GET ME INTO THE PRESTIGE FAMILY . LORI WAS VERY PERSONABLE, PROFESSIONAL, KNOWLEDGEABLE AND EASY TO DEAL WITH . SHE MADE ME AWARE OF LEAVING ADDITIONAL SECURITY DEPOSITS THAT WOULD LOWER MY MONTHLY PAYMENTS. I WAS NEVER INFORMED OF THIS BY THE OTHER DEALERSHIP. LORI MADE MY ENTIRE VISIT ENJOYABLE AND STRESS FREE. I RECEIVED A FAIR PRICE FOR MY TRADE IN AND TO MY SURPRISE I WAS SIGNING THE PAPER WORK FOR MY NEW 5501 . AFTER MANY YEARS OF DOING BUSINESS WITH PARK AVENUE BMW I AM NOW A PRESTIGE BMW CUSTOMER ALL BECAUSE OF LORI ASSERSON .WHEN I WENT TO PICK UP THE CAR, LORI WAS VERY THOROUGH GOING OVER ALL THE OPTIONS AND I DRIVE SYSTEM. LORI ALSO CALLED ME THE NEXT DAY TO SEE IF I HAD ANY QUESTIONS ABOUT THE CAR. I HAVE THREE OTHER BWW'S THAT WHEN THE LEASES ARE UP I WILL BE CALLING LORI . I WOULD RECOMMEND LORI VERY HIGHLY TO ALL MY FRIENDS THAT ARE THINKING OF A NEW BMW . More

My son found this car thru the internet but my husband and I were not sold on BMW. We had just test drove a Chrysler and had a terrible experience with negotiations. Sad to say but we had purchased a vehi and I were not sold on BMW. We had just test drove a Chrysler and had a terrible experience with negotiations. Sad to say but we had purchased a vehicle there within the year so I guess they are not intereseted in repeat clients. We entered Prestige(which is beautiful)and met Anthony who was knowledgeable, friendly and gave us all the information we needed to make an informed decision. There was no hard sell which would have had me walking out. He followed up with my trade in and gave us a great intro to the new vehicle when we picked it up. To sum up, I probably would not be driving a BMW if the purchase discussions hadn't gone so well. I have not had any experience with service except to have my new plates put on and a new key programmed. This was done quickly and the gentleman was very pleasant. EVERYONE comments on how nice my new(used) car is and I tell them how great the experience was. I feel great when driving this car. Thank you for making my commute better. More