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BMW of Ramsey
Ramsey, NJ
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,512 reviews
October 04, 2012
Prestige is an excellent dealership. I have bought several vehicles from this facility and am very pleased. During my recent sales experience, my husband and I had the pleasure of working with Mr. Ros several vehicles from this facility and am very pleased. During my recent sales experience, my husband and I had the pleasure of working with Mr. Rosenblatt and it was a terrific experience. He was helpful, persistent, and friendly. We will be back soon to work with Mark and the Prestige BMW team. More
by robin.baskinger
September 28, 2012
It was an absolute pleasure to work with Eric Valentin. and Stephen Grossman while purchasing my daughter,s 2011 BMW328x in August, as well as my 2013 BMW328xCoupe, which was delivered yesterday. Even thou and Stephen Grossman while purchasing my daughter,s 2011 BMW328x in August, as well as my 2013 BMW328xCoupe, which was delivered yesterday. Even though my car was delayed through no fault of Prestige, Eric kept me informed on a regular basis of it's status. He went out of his way to please both of us. Our next BMW's will definitely purchased with Eric'shelp. Thank you for your tireless effort. More
by melaniebwill29
Employees Worked With
Eric Valentin
September 27, 2012
I have been fighting with this dealer for over twO months now. I was charged for new plates that I did not receive and am now stuck paying interest on the overcharge. I asked about my refund two wee months now. I was charged for new plates that I did not receive and am now stuck paying interest on the overcharge. I asked about my refund two weeks ago and sent a lengthy email to mike morganstein as well. Todate my salesmen STILL hasnt called me back, and his manager (mike morganstein) ignores me! I was also promised a spare key that I never received and had to shell out almost 200 bucks for a new key. The customer service here is brutal!!! I want my money! More
by pruela
Employees Worked With
Steven Tomascezewski, Mike Morganstein
September 27, 2012
We just leased our fourth car from Prestige. We consistently receive great service from Lori Asserson. Their service department is top notch as well. It's always a pleasure to conduct business at consistently receive great service from Lori Asserson. Their service department is top notch as well. It's always a pleasure to conduct business at Prestige. More
by mike.dwyer.756
Employees Worked With
Lori Asserson
September 21, 2012
Had a great experience with Lori. Came the through for me on my new lease.. Lori was friendly, knowledgeable, and easy to work with. Tiffany was very pleasant to work with on my lease return. on my new lease.. Lori was friendly, knowledgeable, and easy to work with. Tiffany was very pleasant to work with on my lease return. More
by Alexznj
Employees Worked With
Lori Asserson
September 20, 2012
Working with Steve was probably the worst experience I have had at a car dealership in my entire life. The negotiating and sales process went pretty well and I really have no complaints there; it was afte have had at a car dealership in my entire life. The negotiating and sales process went pretty well and I really have no complaints there; it was after I purchased the car when things went downhill. It turned out Steve flat out lied to my face multiple times about service that was done to the car as part of the CPO process when it fact it was not. To make a long story short, I was told by Steve that the car had new brake and rotors...3 months after I had the car the brakes started to make squealing noises and I had to bring it in for (suprise) new brakes and rotors as they were never replaced originally. Luckily, I brought the car in just before my warranty ran out, otherwise I would have had to pay out of my own pocket. In addition to that incident, I experienced even more problems dealing with Steve about another issue that recently came up. I brought these items up to Steve and he became very aggressive and was quick to point the finger. Steve will make excuses, deny his lies, ignore phone calls/e-mails, and place the blame on others rather then saying "I'm sorry". Once the sale is done he WILL NOT care about you so don't expect any customer service from him regardless of if you are a potential returning customer. Steve is exactly the reason why car salesmen have bad reputations. More
by kingjoe
September 17, 2012
I must say my experience at Prestige BMW of Ramsey NJ was amazing. Danny Paley was very professional while constantly working effectively to get the best offer possible.I've never been happier :) He really e amazing. Danny Paley was very professional while constantly working effectively to get the best offer possible.I've never been happier :) He really eazed my mind about the whole car buying experience. Danny and Michael Masnyj kept me advised every step of the way I would highly recommend either one. Cherron Gil Overall Great Dealership :)))))))))))) More
by Cger
Employees Worked With
Danny Paley
September 16, 2012
Purchased a certified 2009 335xi coupe through Christopher Lin. Chris was friendly, made the buying experience stress-free and was very knowledgeable. He reviewed all of the details on the certi Christopher Lin. Chris was friendly, made the buying experience stress-free and was very knowledgeable. He reviewed all of the details on the certification program (items covered, not covered), and all of the additional extended services options. He took the time to answer all of my questions on the car, both in the showroom and during the test-drive. He explained the available special financing offers and I received a fair trade-in on my 2001 BMW X5. Overall a very positive experience. I will definitely re-visit Prestige and Chris the next time I'm in the market for another car. More
by csdschwarz
September 08, 2012
I got a great deal on a 2009 335I from Prestige BMW and will go back there for my new 528I. Best service center in the tri-state area hands down! They treat you like you own the Ultimate Driving Machine! will go back there for my new 528I. Best service center in the tri-state area hands down! They treat you like you own the Ultimate Driving Machine!!! More
by TimothyRoman
August 27, 2012
This is my second purchase from Prestige BMW and Anthony Polisena made it even more memorable and pleasant. We negotiated a great price and a beautiful 5 series and Anthony was helpful every step of the wa Polisena made it even more memorable and pleasant. We negotiated a great price and a beautiful 5 series and Anthony was helpful every step of the way. He made the process easy and was flexible and reachable at all time. More
by bsomai11
