BMW of Ramsey

Max was very helpful with my purchase. He communicated with me in all aspect and kept me informed of what I needed to make this sale quickly. with me in all aspect and kept me informed of what I needed to make this sale quickly. More

My husband and I are first time BMW owners, so we decided to go the Pre-Owned route. We found the exact x5 we were looking for through Prestige BMW in Ramsey, NJ. When we first walked into the showroom we we to go the Pre-Owned route. We found the exact x5 we were looking for through Prestige BMW in Ramsey, NJ. When we first walked into the showroom we were greeted by Erik. Upon meeting him we were immediately impressed. He was upbeat, friendly and very professional. Most importantly he made us feel welcome. We are from Connecticut, so the trip up and back totaled about 6 hours on the road. We were able to wok out a reasonable deal that we were comfortable with. The overall "buying process" was a bit lengthy, but that no way in any form was due to Erik. The dealership was quite busy, so from the time we got there to the time we left with the keys in our hand took over 6 hours. However, I would still recommend Prestige to anyone, and especially to use Erik as their salesperson. My husband and I are 100% satisfied with our x5 and are looking forward to coming back in the future for our next car. More

Erik was recommended by a mutual acquaintance and up for my second BMW I made a call. Instantly he was affable and although the showroom was very busy pre-Christmas he was keen to make an appointment to wor my second BMW I made a call. Instantly he was affable and although the showroom was very busy pre-Christmas he was keen to make an appointment to work to my schedule. The previous salesperson I had worked with 2½ years ago was exceptional so the poor guy had big shoes to fill. Erik is charming and knowledgeable and passionate about what he does. I am pretty laid back but a businessman and am not a push over. I know 100% what I don’t want and 50% of what I do – Erik’s brilliance is in finding what that 50% is, and if metaphorically I was seduced into buying something a touch more shall we say flashy, than I had originally intended, I am more the happier for it, and still within my budget! I love my new car because he tailored it to me, and not his commission. After sales follow though has been exceptional and I would advise anyone to work with Erik, get seduced (a metaphor I stress), and drive away in a BMW that say’s this is you. He is a credit to the brand - and FYI I am in marketing and branding! More

Erik And Matt in service are the perfect team. This is my 4th BMW from prestige and I will keep coming back. The service center is also quick and they always have a loaner. my 4th BMW from prestige and I will keep coming back. The service center is also quick and they always have a loaner. More

The service was too great, would highly recommend this dealer and definitely Max. They had everything ready before me and my wife went inside the dealership. Absolutely loved the car, was picture perfe dealer and definitely Max. They had everything ready before me and my wife went inside the dealership. Absolutely loved the car, was picture perfect. Max was soo helpful. More

The minute we walked in, despite the massive size of the dealership, we were comforted with an intimate feeling. Mike Morganstein warmly greeted us, spent time figuring out our needs and referred us to Lor dealership, we were comforted with an intimate feeling. Mike Morganstein warmly greeted us, spent time figuring out our needs and referred us to Lori Asserson to help educate us on the product. Lori was extremely friendly, energetic, and enthusiastic while at the same time very relaxed. We were interested in the X1 so she immediately set up a test drive. Throughout the test drive she explained many of the features and exposed us to how knowledgeable she is about BMW's. There was no sales pressure to make a decision and she was very patient with us to fine tune what would work for us. Mike checked in, on several occasions, to make sure everything was going smoothly. Upon pick up we met with Andy Okun who spent time explaining all the features of the car, set up our Bluetooth, and Satellite radio and made sure we were comfortable before we left the dealership. The entire transaction was so smooth from start to finish it was hard to believe it was so simple. We are truly looking forward to having continuity with a dealership that makes customer service and satisfaction a priority along with putting so much pride into establishing long term customer relationships. Thanks Mike, Lori and Andy—you make a great team and we are very happy with our selection! Prestige BMW is fortunate to have you; Professionalism at its best! More

This is my third experience pruchasing a vehicle from Prestige BMW. In all my years of purchasing cars this dealership provided me with the best all around experience. They are professional and concise i Prestige BMW. In all my years of purchasing cars this dealership provided me with the best all around experience. They are professional and concise in every facet of the purchase. From the moment you enter the dealership to the time you leave with your new vehicle, you are treated with respect, honesty and given complete attention and time to every detail that comes with the purchase and aftercare. My wife and I were completely satisfied and want to especially thank Lori Asserson, Andy Okun and Mike Morganstein. They are a great team that make your buying eperience very comfortable and confident. I highly recommend Prestige BMW. More

I just purchased my 4th BMW. I walked into Prestige (having been very unhappy with the service at a dealer closer to my home) and asked to speak with a female salesperson. It was my lucky day. Lori w (having been very unhappy with the service at a dealer closer to my home) and asked to speak with a female salesperson. It was my lucky day. Lori was there and after just a few moments was free to speak with me. I told her what I wanted in terms of a vehicle, she gave me suggestions. Her first one was perfect! She was pleasant, professional, thorough, and entirely knowledgable. And my experience at Prestige kept on exceeding any expectations. Everyone who touched my transaction, beginning and ending with Lori (Tiffany Johnson, Bill who did the leasing and Andy Okun who is still giving me instruction) was exceptional. I'll recommend and will be back for my next car. More

I had a great experience working with Erik on getting my 2010 535xi CPO. He's been very patient and helpful on deciding on my car purchase. Overall, I'm extremely pleased with the outcome. I'm definitely wi 2010 535xi CPO. He's been very patient and helpful on deciding on my car purchase. Overall, I'm extremely pleased with the outcome. I'm definitely will purchase my future vehicle @ Prestige BMW & again work with Erik Valentin and recommend him to my friends and family as well! More

Jack Khoury was a pleasure to work with in structuing my purchase and trade-in. He spent much time on two different occasions taking me on test drives to insure that I had the right car with the right feat purchase and trade-in. He spent much time on two different occasions taking me on test drives to insure that I had the right car with the right features. He constantly followed up, letting me know when my car would be delivered to the dealership, and followed through on transfering subscriptions from my trade-in to the new car. I have already recommended that some of my friends work with him when their leases are up. Andy Okun spent a thorough hour and a half walking me through all the features of the car. He did such a great job that I have not had to look up anything in the manual yet. This is in such contrast to the experience I had with my previous BMW at a different dealership where the instruction was not organized and required that I pour over the manual afterwards, and it was on a much simpler car. This is my second purchase of a BMW from Prestige. Given the good treatment, I regret that my previous purchase had not been here. More