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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

December 09, 2023

Very satisfied with the level of service and communication provided by the service manager and team. More

by Jma256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for letting us know that you are very satisfied with the level of service and communication from our team at BMW of Ramsey! We hope to see you again for more great visits!

December 09, 2023

I dropped off my car there, and as soon as I walked in, they treated me like family. My service advisor was patient with me and he explains everything, and even the service manager James's I believe his More

by MIKEEADEH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares, Ted Contoleon
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Dec 11, 2023 -

BMW of Ramsey responded

Hi Mike! We're so glad to know you felt like family at BMW of Ramsey! It's great that our team, especially James, was able to provide top-notch service and make your experience a positive one. We appreciate the kind words and look forward to serving you in the future!

December 08, 2023

Always curtious and knowledgeable about the car. Love the car and have had no problems More

by 8LEVINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that our team at BMW of Ramsey is always courteous and knowledgeable when it comes to cars! We hope to see you again soon for more great visits!

December 08, 2023

The service center was excellent. The work was done on time and delivered same day. More

by DYNKEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for letting us know that the service center at BMW of Ramsey was excellent! It's great to hear that the work was completed efficiently. We hope to see you again soon for more great visits!

December 08, 2023

Very professional, excellent communication, I am very satisfied as a customer thank you for the great car !! More

by MRAJOELISOLO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Weinglass
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Dec 11, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know you had a satisfying experience at BMW of Ramsey and that our team's professionalism and excellent communication stood out. Enjoy your new car and we hope to see you again soon!

December 07, 2023

This visit was for a second attempt to fix the same problem and after 2 weeks the check engine light and same fault have returned. More

by JOHN.KELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted Contoleon
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Dec 11, 2023 -

BMW of Ramsey responded

John, I'm sorry to learn that the issue with your vehicle has returned. This is certainly not the experience we aim for and we'd like to help resolve this as soon as possible. Please reach out directly so we can discuss a solution together. Thank you, Jim Crowe - Service Manager - 551-777-5590

Dec 13, 2023 -

JOHN.KELLY0 responded

Thank you for the response. I have an appointment for Monday to have it looked at again.

Dec 17, 2023 -

BMW of Ramsey responded

Hello John. We look forward to seeing you on Monday and assisting with this issue! Please let me know if there is anything else I can do. Thank you, Jim Crowe - Service Manager - 551-777-5590

December 07, 2023

Jason was so professional and friendly Service was great. I also appreciated the video of the service done on my vehicle More

by MOC1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had a great experience with Jason and he was professional and friendly. Thank you for your compliments on the video update on your service. Thanks for choosing BMW of Ramsey and we hope to see you again!

December 07, 2023

Fantastic dealer who provides headache free service for my vehicle. Car was picked up, serviced, cleaned and returned without me doing more than walking out side of my job to give the driver the keys. Ver More

by Russell B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Dec 07, 2023 -

BMW of Ramsey responded

Hello Russell! We're delighted to know that our team at BMW of Ramsey has consistently provided you with top-notch service. It's great to see your shout-out for Ben and Jim - they'll be pleased to read this! Thanks for being a valued customer and we hope to see you again soon!

December 07, 2023

Excellent service, I felt strongly that the service advisor had my best interest at heart. More

by DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Dec 07, 2023 -

BMW of Ramsey responded

Hi Dean! Thanks for letting us know that you received excellent service at BMW of Ramsey. It's great to hear that our team had your best interest at heart. We always try to help our customers as best as we can. Come again soon!

December 06, 2023

The service advisor was great and helpful, excellent experience. I will recommend strongly this person and dealership. More

by malikacheema01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Dec 07, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had an excellent experience with our service advisor at BMW of Ramsey! Your recommendation means a lot. We look forward to serving you again in the future!

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