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BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My experience with Prestiege BMW was good. I am very happy with my new vehichle. I will also refer my friends to this dealership. When my husband is ready to upgrade his BMW we will definetly come bac happy with my new vehichle. I will also refer my friends to this dealership. When my husband is ready to upgrade his BMW we will definetly come back to prestiege bmw. More
I inquired about a vehicle I found on Cars.com, Eddy was the advisor I was referred to and I am very glad. I live in Rochester NY and Prestige BMW is over 300 miles away. Eddy was key in reserving the vehic the advisor I was referred to and I am very glad. I live in Rochester NY and Prestige BMW is over 300 miles away. Eddy was key in reserving the vehicle and handling the out of state transaction. We arrived early on a Friday to see the car reserved with my name on it and all ready to go. These guys are professionals and I will be returning to purchase all my cars at Prestige, I am a Customer for Life! More
This is my second car with Prestige and I highly recommend this dealership. Lori Asserson is a true professional and is passionate about what she does. She was persistent and patient in getting me recommend this dealership. Lori Asserson is a true professional and is passionate about what she does. She was persistent and patient in getting me into the car I wanted. Lori consistently goes the extra mile to ensure your satisfaction and makes the whole process seamless and pleasant. I also have to commend Andy, who patiently took me through all aspects of the car and taught me a few new things in the process! Tiffany worked with me on my lease end is always a pleasure to deal with making the process efficient and stress free. What a great team to work with! More
great service provided by Max and the team. would go back again and purchase another car. Fair pricing as well. Thank you very much for the quality customer experience. back again and purchase another car. Fair pricing as well. Thank you very much for the quality customer experience. More
Our salesperson, Lance Aiello, was wonderful to work with. I had seen this beautiful BMW 535ixdrive on the Internet. I was very fortunate to have been transferred to Lance when I called. He was profe with. I had seen this beautiful BMW 535ixdrive on the Internet. I was very fortunate to have been transferred to Lance when I called. He was professional, informative, and knowledgeable. We negotiated a price that I was very hapy with. Your dealership was a good 3 hour drive for us and the first time we were seeing the car was the day of purchase. My husband and I were both excited and nervous about the cars condition. Lance greeted us with a welcoming smile and hello. The car was in the immaculate condition as he had portrayed. Our experience with your dealership was a wonderful one because of Lance. He is a true asset. Thank you! More
Lance is amazing and made my first time buying experience one to remember and couldn't have done it without all his help! I really appreciate all he has done an would recommend him to everyone. one to remember and couldn't have done it without all his help! I really appreciate all he has done an would recommend him to everyone. More
Charged me 50 dollars to install a light bulb that I bought from them for another $50. I had to wait 2 hours. When I came home there was a scratching sound when steering. Found out that the cap from the bought from them for another $50. I had to wait 2 hours. When I came home there was a scratching sound when steering. Found out that the cap from the light bulb fell off and disrupted the steering. How difficult it is to install a light bulb in a dealership?? Came back to the dealer to fix that and do a recall work. Had to wait 4 (four) hours, of which 1 hour after work was already done, the agent just didn't bother calling me. This happened to me several times there. When I came myself to ask whats going on the agent was chatting with co-worker and had no idea where the car was. She suggested that I look for it and continued her conversation. I spent 20 minutes just trying to figure out where's my car (it was already done parked outside). Result: two visits and 6 frustrating hours to change a light bulb!!! This dealership looks nice from outside but their service quality has deteriorated. Most importantly, they just don't care about your time. STAY AWAY. More
Lance Aiello and Danny Paley over at the Franklin Turnpike location really looked out for me when I purchased a pre-owned car from Prestige last week. It was the first time I've bought a car from a Turnpike location really looked out for me when I purchased a pre-owned car from Prestige last week. It was the first time I've bought a car from a dealership and I couldn't have been happier with the experience. The pricing and financing at Prestige can't be beat. If you see a pre-owned car from Prestige that you are interested in, run don't walk. You'll save yourself time and money with these guys. More
Lance was extremely helpful. From the second I spoke with him on the phone to currently (two days after purchase), Lance has gone out of his way to make sure that each and every one of my concerns was fully him on the phone to currently (two days after purchase), Lance has gone out of his way to make sure that each and every one of my concerns was fully taken care of and that I felt comfortable throughout the entire process of acquiring a car. From finding me the right car, to getting me the right price, to making sure I was comfortable in it after I purchased it, I feel like he put in the extra effort to make sure that the process went smooth and that each and every one of my needs was met. If you need a BMW, its a must that you go to Prestige BMW and ask for Lance. More
This was our first visit to Prestige BMW and our overall experience has been very positive. We were very impressed with Eddy's service, both during and after the sale. During the test drive, Eddy was very experience has been very positive. We were very impressed with Eddy's service, both during and after the sale. During the test drive, Eddy was very patient and made it a point to help us understand all of the features of the vehicle and how they worked. At the time of pick up, the vehicle was ready and waiting for us just as promised. We were impressed with the detailing of the vehicle and how clean it turned out. We really appreciated the fact that Eddy took the time to review all of the documents with us at the time of signing the final paperwork and were happy he was able to answer all of our questions that we had. Eddy's follow up after the transaction has been unprecedented and he has been more than helpful with handling the out-of-state registration of our new vehicle, answering all of our questions and explaining the process to us. As a direct result of Eddy's level of service and commitment, my wife and I will certainly be looking to Eddy and Prestige BMW when we are ready to purchase our next vehicle. More