BMW of Ramsey

Luis was a pleasure to work with. I test drove a number of different models and he was patient and answered all questions. I'd highly recommend him and the Prestige dealership. of different models and he was patient and answered all questions. I'd highly recommend him and the Prestige dealership. More

I have worked with Lori asserson for my past five bmw's. I always find her to be courteous and have always felt like I was given a very fair price. I would highly recommend her to all my friends. We bmw's. I always find her to be courteous and have always felt like I was given a very fair price. I would highly recommend her to all my friends. We will see her again in three years. More

My experience at Prestige BMW seems to only get better. This is my second BMW from Prestige. Luis was really a pleasure to work with. He was courteous, honest, direct and actually returned my calls when he This is my second BMW from Prestige. Luis was really a pleasure to work with. He was courteous, honest, direct and actually returned my calls when he said he would. I almost wish I had something negative to say to make this review more believable but I truly don't. If you need a BMW at a great price go to Prestige and make sure uou ask for Luis. More

Luis was a pleasure to work with. I worked with Luis Luis was a pleasure to work with. I worked with Luis to find a car that I was interested in. Several days later I called and told him I wanted th Luis was a pleasure to work with. I worked with Luis to find a car that I was interested in. Several days later I called and told him I wanted the car but needed to complete transaction that evening. With minimal warning Luis was able to put everything together (even stayed after closing) and I drove out in my car that night. More

They will forget about you once they have your money. I bought a pre-owned car there nearly a month ago. I have not gotten a call regarding my license plates, or some outstanding repairs. Over the past w bought a pre-owned car there nearly a month ago. I have not gotten a call regarding my license plates, or some outstanding repairs. Over the past week and a half I have left two messages for the sales associate, one message in their general mailbox, one message with their sales manager, and sent an e-mail to the sales associate and no one has gotten back to me. While they were very friendly when I was buying the car their follow-up has sucked since. More

Louis was an excellent sales representative! He was knowledgeable and friendly and made purchasing my new car a pleasant experience. I would recommend Louis at prestige BMW to friends and family. knowledgeable and friendly and made purchasing my new car a pleasant experience. I would recommend Louis at prestige BMW to friends and family. More

Tony was great!! I wanted a color that wasn't available in the BMW "package" -- Tony made it happen. I wanted an interior trim that wasn't available in the BMW "package" -- Tony made it happen. available in the BMW "package" -- Tony made it happen. I wanted an interior trim that wasn't available in the BMW "package" -- Tony made it happen. I wanted this, I wanted that -- Tony made it happen. Through the entire process it seemed like Tony was "on my team", which is a very rare thing when purchasing a new car. The dealership seems to be pretty much like every other dealership -- the difference for me was Tony Leone!! While I won't be in the market for a new car for a while... when I am in the market for a new car, if Tony is still in the business, then that is who I'll see when the time comes. More

Personable, Likeable and Amazing!! Lori you and your team at Prestige made leasing my third BMW a breeze! You can't see me but I'm doing my NEW car HAPPY DANCE!! at Prestige made leasing my third BMW a breeze! You can't see me but I'm doing my NEW car HAPPY DANCE!! More

Seve Grossman. Excellent to deal with. Makes you feel comfortable and cared for. Lori Asserson.Excellent to deal with. Excellent follow up. Hard working and detailed. Tony Circelli. Gets the job done r comfortable and cared for. Lori Asserson.Excellent to deal with. Excellent follow up. Hard working and detailed. Tony Circelli. Gets the job done right. People friendly as service manger. Caring **Best and smoothest car buying/service experience I have ever had. A totaly different Prestige than in the past. More

The singular reason I would never buy another BMW again is the abominable service experience. Once I purchased the vehicle from Prestige BMW, I was abandoned with the vehicle. I call customer service, I N is the abominable service experience. Once I purchased the vehicle from Prestige BMW, I was abandoned with the vehicle. I call customer service, I NEVER get a call back since the 3+ years I have owned the vehicle. Customer service is a misnomer in this case. The last time I went for service with a scheduled appointment, it took about an hour before I left. I have had problems with the radio, amplifier which was replaced after much stress if they were going to cover it under the warranty. There was some sort of electrical spike in the system, which I am not sure if it was caused by the recent battery cable recall, but clearly is intrinsic to the vehicle. My maintenance computer stopped working where it would not reduce the miles as I drove. Service re-flashed to computer. I somehow lost my hands free. I just noticed this error as I don't use Bluetooth, except once when I first bought the vehicle, but am trying to for safety purposes. I have head lamp sockets that have electric burn in the contact points in the bulb socket. I truly enjoy the car. The service is abominable. I have owned Subaru, Honda, Acura, Toyota, Ford and I would put my BMW experience last on the list of car ownership experience. Prestige Toyota has to be the BEST experience I have had and have almost traded in my BMW for a Camry a few months ago. More