BMW of Ramsey

The experience we had at Prestige BMW was wonderful. Each and every person we dealt with was professional, helpful and willing to do whatever needed to be done to help us through the process of becoming Each and every person we dealt with was professional, helpful and willing to do whatever needed to be done to help us through the process of becoming comfortable and familiar with our new car. Beyond the day we were there, the follow up by not just one, but by many of the people we dealt with was amazing. The feeling of "We are here to help you at any time" was conveyed again and again. We would recommend Prestige BMW to everyone interested in becoming a BMW owner. More

Omar was extremely helpful and knowledgeable when i purchased my mini, moreover his professional attitude made my buying experience go pretty well. i would recommend Omar and prestige to all. purchased my mini, moreover his professional attitude made my buying experience go pretty well. i would recommend Omar and prestige to all. More

Lance was so extremely patient with me. I was looking Lance was so extremely patient with me. I was looking for that special BMW and he stuck it out with me for Months . I never once felt any pressure Lance was so extremely patient with me. I was looking for that special BMW and he stuck it out with me for Months . I never once felt any pressure or frustration on his part . Lance came up big for me and found the absolute exact machine I wanted and the best part was that he knew it when he saw it. Good stuff I'm buying my next one with him for sure.The phone call went like this:: Franco I found your car 10 minutes later I put a hold on it.. By far the best car salesman I 've ever Dealt with. More

I was very disappointed when I purchased my certified pre-owned BMW for many reasons. One, a section of the driver side leather seat was covered up with a black dye to hide the wear on the leather. Secon pre-owned BMW for many reasons. One, a section of the driver side leather seat was covered up with a black dye to hide the wear on the leather. Second, there were two very large scratches also covered up on the bottom of the vehicle that I noticed when I washed the car at home. Third, it took me numerous phone calls to Prestige and to BMW of North America to finally get a second key. Purchased the vehicle in June, got my second key fab in October. No phone calls were ever returned when voicemails were left. Fourth, the rims on the car were reconditioned in the most unprofessional way. A "prestige" dealer would have removed the entire tire and rim and refurbish them, but the folks at prestige just touched up some areas and when you looked closely it was very noticeable. More

My experience with Prestige BMW and with salesperson Lori Asserson was overwhelmingly positive. It was an absolute pleasure working with Lori and her team. It made the car buying process wonderful, quick and Asserson was overwhelmingly positive. It was an absolute pleasure working with Lori and her team. It made the car buying process wonderful, quick and painless. She was able to give me the exact car I wanted, at the price point I was looking for, in the time frame I needed it for. The finance department was lovely to deal with and then an associate spent time showing me all the car features and programming in my phone book and radio stations. I have and will continue to recommend Prestige and Lori to all my friends and family. From this point on, I will only go back to Prestige and Lori for all my future car purchases. I highly recommend this dealership and Lori Asserson. More

James is an excellent member of your team; his service was exactly what one would expect from prestige BMW, as he was quite pleasant, thorough and eager to meet all of my needs. Not only during the buying was exactly what one would expect from prestige BMW, as he was quite pleasant, thorough and eager to meet all of my needs. Not only during the buying process did James make sure I was pleased, but he has also called me everyday since to make sure I have no concerns. These employees do not abandon you once the sale is completed, what a breath of fresh air. I will certainly be recommending this dealership and James to others so they can experience outstanding service. Reagrds, C. Fumia More

Prestige BMW in Ramsey was absolutely amazing! We would highly recommend this dealership. Lori Asserson provided us with superb and professional service and she was highly knowledgable of all aspects, mak highly recommend this dealership. Lori Asserson provided us with superb and professional service and she was highly knowledgable of all aspects, making our 3X purchase a positive event! Go to Prestige in Ramsey NJ you won't regret it! More

We traveled from Central NY to purchase our BMW at prestige. Mike & Lori went above and beyond to make sure the whole process went as seamless as possible. We can't thank them enough for their great s prestige. Mike & Lori went above and beyond to make sure the whole process went as seamless as possible. We can't thank them enough for their great service! It was definitely worth the drive and we wouldn't second guess traveling to prestige again when we need to purchase our next vehicle. More

At the end when I closed the deal, I have only one word to say about this dealship - Awesome!! and Thank you Lance! First time when I entered the dealship, Lance provided his insights in the 2013 BMW X3 to say about this dealship - Awesome!! and Thank you Lance! First time when I entered the dealship, Lance provided his insights in the 2013 BMW X3 model explained different options, details about the models etc., it really impresseed me, he and his manager helped me to understand all the different aspects of BMW used car pricing, I can definitely say that the deal I got is the best I could get in 150 KM radius of my residence. The kindness and professionalism shown by Lance is appreciable, I have NOT seen any salesman so polite and kind towards the purchaser, most of my experence with other dealer salesman was very bad, in terms attention provided towards purchaser, politeness and they appeared to me more rude, kranky. Lance abided his words and is very ethical in his all endevours. He gave very good attention to us and always been very helpful in completing all the tasks. Finance Manager at this deaership also helped us very much and completed all the tasks very quickly. Got very good attention from Sr. Managers here. I would definitely recommend my friends and famiily about this dealership. More