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BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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July 2016 Overall, my experience with Prestige BMW was positive. I got the deal I wanted on the car I wanted. The salesman and Genius were top notch: both took Overall, my experience with Prestige BMW was positive. I got the deal I wanted on the car I wanted. The salesman and Genius were top notch: both took the time necessary to explain what needed to be explained and both were extremely professional. The finance guys, sadly,were what one can expect when buying a car. The first one to "help" with my financing was rude and wouldn't discuss my specific vehicle and the warranties offered over the phone. I asked to work with someone else. The second finance guy left the room while we discussed the paperwork to rant and curse in the next office. When he returned and I told him " your walls aren't thick enough for that sort of behavior". He stated, " I assure you that I don't care." Direct quote folks. Like most, I have yet to have an experience with car financing that doesn't feel leave me feeling like I am dealing with less than scrupulous individuals. So these guys were no surprise. More
Great experience . The entire team made certain that the experience of purchasing this car was nothing short than perfect . The car was delivered as I expe experience . The entire team made certain that the experience of purchasing this car was nothing short than perfect . The car was delivered as I expected leaving me very happy with my experience at Predtige BMW More
Great Service and Professionalism - awesome experience! Tiffany was a wonderful Sales person - very knowledgable and helpful. No pressure sale, and went out of her way to assist me! Tiffany showed me all th Tiffany was a wonderful Sales person - very knowledgable and helpful. No pressure sale, and went out of her way to assist me! Tiffany showed me all the features, was very kind and explained to me all the variations in the models I was looking at. What really impressed me was how Tiffany worked the process to get me in my new BMW (including trading in my lease) from start to finish. She helped me with my lease trade, worked with my insurance company (on a Saturday during a holiday weekend), and had me off the lot in my new car within 90 minutes! No fuss, no hassle, extremely professional, and handled every aspect of my purchase... all I needed to do was sign papers after we agreed upon a price! This is my second time at Prestige BMW and I would strongly recommend them to anyone looking to lease or buy a BMW! Dwane Wong stayed after closing to show me all the features of my new 428 xi. Very courteous, knowledgable and helpful. Fernando made sure I was taken care of throughout the entire experience, and James was "down to earth", had all my documents ready and was a pleasure to work with. More
Quick and Easy!!! Great Experience!!! I was looking to return my lease and get into a new I3, very different than my 7 series but am I having FUN!!! It was a pleasure having people that ar I was looking to return my lease and get into a new I3, very different than my 7 series but am I having FUN!!! It was a pleasure having people that are really there to help you and make things seem so pleasant and worry free. Thanks would recommend them without a doubt or hesitastion. More
Exceptional experience Had a specific make/model in mind as well as budget and the overall experience went very smoothly. Paperwork to close the deal too about a half hour. Had a specific make/model in mind as well as budget and the overall experience went very smoothly. Paperwork to close the deal too about a half hour. Thank you! More
Such an amazing experience at this dealership! The staff is so attentive to make the buying experience as stress-free as possible. It was well worth the drive from CT to drive over to Prestige. No The staff is so attentive to make the buying experience as stress-free as possible. It was well worth the drive from CT to drive over to Prestige. No other BMW dealership in our area (even those closer to home) had the deal that Prestige offered. We love our BMW and would recommend these guys to any of our friends to go experience such wonderful service. Lori was so good to us; she was up-front and patient with any questions we had and made our leasing process a breeze. More
Great experience leading a car It's always great getting a car at prestige BMW. They treat you great, no high pressure and generally make the "dreaded" purchasing a car an enjoyable It's always great getting a car at prestige BMW. They treat you great, no high pressure and generally make the "dreaded" purchasing a car an enjoyable experience. More
Wonderful experience at this dealership! I had a great experience with everyone I worked with at Prestige. Their customer service was excellent from selecting the right model car, understandi I had a great experience with everyone I worked with at Prestige. Their customer service was excellent from selecting the right model car, understanding options and leaving with a beautiful car. Lori Asserson was excellent, very professional and accommodating with the overall car buying process. Jim Casella was very knowledgeable and helpful with all my questions while filling out all the car paperwork. Dwayne Wong did a wonderful job of showing me all of the options with the car. Fernando Cerqueira was a pleasure to work with and extremely accommodating. More
Met all of my expectations and more!! This is my 2nd lease with Prestige BMW and the 2nd time that Lori has assisted me. My first lease was such a pleasant experience and I was excited to This is my 2nd lease with Prestige BMW and the 2nd time that Lori has assisted me. My first lease was such a pleasant experience and I was excited to work with Lori on this lease. She listen to my requests and met all of my expectations and more to find the perfect BMW. Jim explained the lease options and the paperwork was seamless. Kristen patiently explained the interior controls. Wonderful experience! More
the best auto dealership I was introduced to prestige by a friend 3 years ago who claimed this place was the best. I was skeptical, but sure enough it was the best car buying I was introduced to prestige by a friend 3 years ago who claimed this place was the best. I was skeptical, but sure enough it was the best car buying experience I ever had. I just leased my second BMW from them. the place is first class, friendly and professional, starting at the reception desk, all the way thru the process. worked with Lori, very personable and knowledgeable and I felt like she had my best interest at heart. was treated like an old friend. More