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BMW of Ramsey

Ramsey, NJ

4.7
4,505 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,505 reviews

July 08, 2016

July 2016 Overall, my experience with Prestige BMW was positive. I got the deal I wanted on the car I wanted. The salesman and Genius were top notch: both took More

by KFoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Porrazzo, Eric Thomas
Jul 08, 2016 -

BMW of Ramsey responded

Greetings! We are so happy to hear that you had a positive experience with Mark and Dwayne in Sales. They exhibited the customer service that Prestige BMW prides itself on. We apologize to hear that your experience with F&I was not similar. Our GSM Fernando Cerqueira has been informed of the situation, and aside from offering his apologies, he has asked that you contact him directly for any future concerns or issues, so he can assure you receive the service you deserve. He is also going to speak with the employees involved in providing anything less then a stellar experience during your time spent at our dealership. To contact Fernando in the future, call 201-258-6094 or email: FCerqueira@driveprestige.com

July 05, 2016

Great experience . The entire team made certain that the experience of purchasing this car was nothing short than perfect . The car was delivered as I expe More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Dennis Clifford, Fernando Cequeira
July 03, 2016

Great Service and Professionalism - awesome experience! Tiffany was a wonderful Sales person - very knowledgable and helpful. No pressure sale, and went out of her way to assist me! Tiffany showed me all th More

by als3535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Stevens, Fernando Cequeira, James Porrazzo
July 01, 2016

Quick and Easy!!! Great Experience!!! I was looking to return my lease and get into a new I3, very different than my 7 series but am I having FUN!!! It was a pleasure having people that ar More

by kc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson, Jim Casella, Fernando Cequeira
July 01, 2016

Exceptional experience Had a specific make/model in mind as well as budget and the overall experience went very smoothly. Paperwork to close the deal too about a half hour. More

by pkrautha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
June 30, 2016

Such an amazing experience at this dealership! The staff is so attentive to make the buying experience as stress-free as possible. It was well worth the drive from CT to drive over to Prestige. No More

by Ewa K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Asserson
June 30, 2016

Great experience leading a car It's always great getting a car at prestige BMW. They treat you great, no high pressure and generally make the "dreaded" purchasing a car an enjoyable More

by rwdavidson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Casella, Lori Asserson, Jeff Cicero
June 30, 2016

Wonderful experience at this dealership! I had a great experience with everyone I worked with at Prestige. Their customer service was excellent from selecting the right model car, understandi More

by Tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson, Jim Casella, Fernando Cequeira
June 30, 2016

Met all of my expectations and more!! This is my 2nd lease with Prestige BMW and the 2nd time that Lori has assisted me. My first lease was such a pleasant experience and I was excited to More

by andrea k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson, Jim Casella
June 30, 2016

the best auto dealership I was introduced to prestige by a friend 3 years ago who claimed this place was the best. I was skeptical, but sure enough it was the best car buying More

by len f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Asserson
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