BMW of Ramsey

Fantastic customer service Had the pleasure of recently working with Mark Rosenblatt on the purchase of an M car. Extremely professional, very friendly, provided frequent updat Had the pleasure of recently working with Mark Rosenblatt on the purchase of an M car. Extremely professional, very friendly, provided frequent updates on the status of my order and delivery. Honestly, you could not have done a better job as a BMW Client Advisor, and he's a big reason I would come back and order another BMW from Prestige. Also worked with James Porrazzo in Finance, and he was equally communicative, helped me look at my financing options, worked with my Credit Union (which i chose to use), and had me through delivery quickly. No games on extras, very straight forward. Kristen did a great job showing my wife and I the new iDrive, and set up my Sirius subscription while i was working with James. Fantastic job from start to finish, loved working with them. More

Very satisfied. The entire staff was courteous, friendly and very helpfu. I observed that all the staff were so pleasant to all customers and towards each other,demon The entire staff was courteous, friendly and very helpfu. I observed that all the staff were so pleasant to all customers and towards each other,demonstrating such cohesiveness and a warm and friendly environment. The dealership showroom and, all areas of the store were were very clean and comfortable. More

Lori Asserson and Staff Lori Asserson is the most professional and genuine associate at Prestige. She goes out of her way to please the customer and works to make every custo Lori Asserson is the most professional and genuine associate at Prestige. She goes out of her way to please the customer and works to make every customer extremely satisfied and happy. We have bought several BMW cars from her and wouldn't think of going any where else. We are truly impressed with the entire staff at Prestige and and always feel like family! More

Great product, great people, great environment! Prestige has the science of customer service nailed down for all the aspects of making a car purchase. From sales to delivery everyone knows their job Prestige has the science of customer service nailed down for all the aspects of making a car purchase. From sales to delivery everyone knows their job, knows the product, and stayed with me until I was comfortable to move thru the next step of the process. More

A Remarkable Experience This is was my first experience at Prestige BMW and I can assure you it won't be my last . Everyone I dealt with was very professional and helpful in This is was my first experience at Prestige BMW and I can assure you it won't be my last . Everyone I dealt with was very professional and helpful in every way . I came to Prestige to see Lori Asserson about leasing a car . I was referred to Lori by a friend who spoke very highly of her . Lori has a wonderful reputation because she is so great at what she does ! I have never seen anyone with such professionalism , ambition and dedication . Lori went above and beyond to find me exactly what I was looking for . She assisted me in finding all I needed and went out of her way to make sure I found exactly what worked for me. She made everything seem very easy because she walked me through the whole process step by step . She made my first leasing experience better than I can imagine . You can tell how much Lori cares about her clients and what is best for them and she is always willing to go the extra mile . I would recommend Lori to anyone looking for a BMW vehicle , I have already recommended her to friends and family . Thanks for a wonderful experience! More

Awesome guy Tomasz was an amazing sales rep to work with. He went above and beyond to get my problems fixed, unfortunately they were out of his hands. He was avai Tomasz was an amazing sales rep to work with. He went above and beyond to get my problems fixed, unfortunately they were out of his hands. He was available to phone and text and I am happy to have someone that will listen to the customer. More

Simply the Best I just picked up my new car on my 3rd BMW lease with Prestige. Truth be told, there are dealerships closer to my home, but I travel the extra distance I just picked up my new car on my 3rd BMW lease with Prestige. Truth be told, there are dealerships closer to my home, but I travel the extra distance to Prestige because they are the best customer service with both sales and service. Rob is my Client Advisor, and he was great! Very helpful with answering questions and getting the numbers to where I wanted them to be. James was the Finance Advisor, and he made the paperwork and warranty stuff as smooth as possible. Kristen was the "Genius," who got everything set-up in the car with my phone paired, garage door opener set, and satellite radio set-up. It's super convenient to KNOW that you will be treated well and not have to visit 10 other dealerships just to make sure. More

The best car buying experience - EVER! From start to finish, Lori, was simply amazing. Personable, knowledable, and attentive. She made the car buying experience a complete pleasure, when I From start to finish, Lori, was simply amazing. Personable, knowledable, and attentive. She made the car buying experience a complete pleasure, when I usually dread having to go buy a new car. I would recommend Lori to the WORLD. As for the car, gosh, I'm in love. It drives like a dream and handles the roads like a champ. Driving back to RI from NJ was the first time ever I didn't have back pain - I thank the car. Overall, working with Lori and Prestige was amazing and I HIGHLY RECOMMEND. Lori, thank you for all you have done. -Tom C More