BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,508 reviews
The perfect care buying experience! I purchased two cars recently from Prestige BMW and Rocco Chiusano and both experiences were nothing short of perfect. Rocco worked hard to ensure I I purchased two cars recently from Prestige BMW and Rocco Chiusano and both experiences were nothing short of perfect. Rocco worked hard to ensure I left the dealership happy and driving my dream car. He was friendly, knowledgeable, respectful and patient. Buying a new car can be stressful, but he took his time and made sure I was informed every step of the way. I have bought multiple cars from Prestige BMW, each experience great, but these past two experiences with Rocco were easily the best. If you are thinking of buying a BMW, I implore you to visit Prestige BMW and ask to work with Rocco! James Porrazzo from finance was a true gentleman who was extremely patient with my father and I. He gave us all of the information we needed and took time to explain things we didn't understand. He was very knowledgeable and personal which allowed us to make the best financial decisions. Overall, I have never left a dealership feeling this happy bef More
Amazing Sales Person Rocco is an amazing sales person. He has in-depth knowledge of the cars he sells, is very polite, respectful and no nonsense. He absolutely goes the Rocco is an amazing sales person. He has in-depth knowledge of the cars he sells, is very polite, respectful and no nonsense. He absolutely goes the extra mile to make sure you are satisfied. I would highly recommend you ask for Rocco if you go the Prestige BMW. More
Real Customer Service Rocco has made the buying experience a real pleasure. He has gone over and above any other dealership. Overall great person to work with . Highly reco Rocco has made the buying experience a real pleasure. He has gone over and above any other dealership. Overall great person to work with . Highly recommend Rocco and Prestige. More
Not treated with respect Went there to check out the X5 and was assigned Rocco who looked at us as in a condescending way. His questioned to us was - are you looking for a CPO Went there to check out the X5 and was assigned Rocco who looked at us as in a condescending way. His questioned to us was - are you looking for a CPO? When we mentioned we want to understand details of different models, he said if you are not ready to talk to a Sales person and then look around and check out our website. Then he comes to us and says there is a great offer on a Executive Demo. We have never felt this insulted. We drove down to Park Ave BMW and bought a X5 there with no issues. More
Feel like family We recently moved back to the area from out of state and headed directly to Prestige BMW to lease my new vehicle. Everyone, especially Lori, was an ab We recently moved back to the area from out of state and headed directly to Prestige BMW to lease my new vehicle. Everyone, especially Lori, was an absolute pleasure to work with, professional in every way, and treated us like family. We are very pleased with our experience and look forward to being clients of Prestige BMW for many years to come! More
Great BMW dealer Buying a new BMW at prestige was a terrific experience,Rocco the sales assoc.was extremely helpful during the sales process as well as James Porrazzo Buying a new BMW at prestige was a terrific experience,Rocco the sales assoc.was extremely helpful during the sales process as well as James Porrazzo in finance. More
World Class Experience Robert is an absolute delight to deal with. One of the best at Prestige BMW. My experience with Robert was total satisfaction from beginning to end. Robert is an absolute delight to deal with. One of the best at Prestige BMW. My experience with Robert was total satisfaction from beginning to end. I highly recommend anyone to please visit Robert if you are interested in purchasing a BMW. He catered to my every needs , was patient and thoughtful throughout the sale process, and allowed me to leave BMW with a smile on my face. Thank you Rob!!! More
feel like a million Excellent follow up and communication and they make you feel like you are the most important customer in the world. They always follow up and communi Excellent follow up and communication and they make you feel like you are the most important customer in the world. They always follow up and communicate every step of the process. From the salesman Mark Rosenblatt to the sales manager, Fernando Cequeira to make the deal happen, James Porrazzo in the business office , Dwayne Wong on delivery everyone is terrific and this is why we keep coming back! We will miss Jeff Cicero in service who only made the department better! More
Excellent Customer Service Mr. Wong provided excellent service. He informed me of all the different options on my new car and how to better optimize my new vehicle. He was ve Mr. Wong provided excellent service. He informed me of all the different options on my new car and how to better optimize my new vehicle. He was very professional and I would recommend him and the dealership for any future purchases. Thank you, JC More
10+ Year Customer / 1st Review I have been going to Prestige BMW for over 10 years now. The reason I'm finally writing this review is because of the new sales advisor I was assigned I have been going to Prestige BMW for over 10 years now. The reason I'm finally writing this review is because of the new sales advisor I was assigned after my other advisor retired. Since day 1 of walking into Prestige years ago I was treated as a valued customer. Prestige has always been a professional business that meets your expectations, but on my most recent lease, they went above and beyond, and that is because of the new advisor that I was assigned, Gregg Scott. This advisor went above and beyond and not only exceeded my last advisor's service, but he took my experience to a whole new level - a personal one. Gregg went above and beyond for me and made my family feel like we were the only customers in the entire dealership. Truly EXTRAORDINARY service and I cannot recommend working with Gregg enough. The best in the biz. Special thank you to Fernando, the sales manager for putting me in touch with Gregg.. More