BMW of Ramsey

Great buying experience Just bought a 2017 X5. Very happy with the sales service and price. Everyone was very helpful and courteous and very responsive to my needs/question Just bought a 2017 X5. Very happy with the sales service and price. Everyone was very helpful and courteous and very responsive to my needs/questions. More

Tomasz was excellent to deal with I'm the guy that all my friends and family call when they need a new car. From now on, Tomasz will be getting all my BMW business. He is one of those I'm the guy that all my friends and family call when they need a new car. From now on, Tomasz will be getting all my BMW business. He is one of those rare sales advisors that actually works to understand exactly what you want, and goes out of his way to get it for you at the price you want to pay. No pressure, supportive, and very responsive. He actually makes you feel like he's on your side, even though we're talking about a car purchase. No excuses, no hustling, no belittling your concerns. I wish all sales people were more like him. Bought a CPO and am thrilled with it. Highest marks for Tomasz. More

Love this place Dwayne Wong was very helpful and nice as was Fernando the general sales manager! They went over some features with me and showed me the tech in the ca Dwayne Wong was very helpful and nice as was Fernando the general sales manager! They went over some features with me and showed me the tech in the car. More

Nice people Rob and Fernando were very helpful and straightforward. Made the transactions (trade-in and Lease) much easier with no hassles. It was a pleasure to Rob and Fernando were very helpful and straightforward. Made the transactions (trade-in and Lease) much easier with no hassles. It was a pleasure to deal with them. More

Horrible Experience - Like shopping at low end store This dealership lacks customer service skill. I inquired about a vehicle online and spoke with someone over the phone about a particular vehicle, and This dealership lacks customer service skill. I inquired about a vehicle online and spoke with someone over the phone about a particular vehicle, and scheduled an appointment to meet. I get there and no one knew I existed. The front desk said I spoke with someone in the call center and they work in another state. A salesperson with zero enthusiasm came to get me 10 minutes later and said "can I help you?" And had absolutely no clue or concern why I was there. I had a bad experience test driving the vehicle and left with no intention to return. Try another dealership that actually cares and will give you a world class experience - and the dealership I actually purchased form did. This dealership is so high volume they don't care if they get sales - walk in customers are enough for them to stay busy due to location. More

Great Experience Great experience with Lori Asserson. She is responsive, friendly, and knowledgable. This is the second time working with her after 8 years. Very sm Great experience with Lori Asserson. She is responsive, friendly, and knowledgable. This is the second time working with her after 8 years. Very smooth process thanks! More

Professional and personal Dwayne Wong was extremely knowledgeable and caring genius who helped me to learn how to use all the features car has to offer. Mark , the salesmen was Dwayne Wong was extremely knowledgeable and caring genius who helped me to learn how to use all the features car has to offer. Mark , the salesmen was the best salesman I have ever dealt with . James the finance guy made me feel confident and welcome with purchase. More

Great To Work With at Prestige Third Purchased From Them Prestige is easy to work with and its the third car I purchased from them. I would highly recommend thaem. Lori Asserson is the best client advisor. Prestige is easy to work with and its the third car I purchased from them. I would highly recommend thaem. Lori Asserson is the best client advisor. Other dealers mess around, Lori and Fernando the GM are business people. Go there and you will be happy. More

EXCEPTIONAL My service advisor knows my car and is always accommodating and informative . I truly never feel overwhelmed whether purchasing a vehicle or servicing My service advisor knows my car and is always accommodating and informative . I truly never feel overwhelmed whether purchasing a vehicle or servicing one . I feel like I'm getting the best. I always recommend Prestige of Ramsey to everyone. More