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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

November 09, 2023

Benjamin abramov was exceptional, very friendly and professional was able to get in out without long wait More

by abigzunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for the 5-star review! We're glad to know that Benjamin provided you with an efficient and professional service at BMW of Ramsey. Thanks for the positive feedback! We hope to see you again soon!

November 09, 2023

Jason did a fantastic job of communicating issuea and timelines. Very professional all around. I will continue to bring my car back here for service. More

by BSTANLEYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi! We're glad to know Jason provided you with top-notch service at BMW of Ramsey. We appreciate your trust in us and look forward to assisting you again!

November 09, 2023

My entire experience was amazing. From the initial contact made when I inquired about the vehicle to the personalized service that I received upon purchasing the car, everything was More

by JIM.HART1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Jim! Thanks for leaving such a kind review. We're delighted to know you had an amazing experience at BMW of Ramsey. We always aim for top-notch service and it's great that our team could guide you through your purchase. Enjoy the ride! We hope to see you again soon!

November 09, 2023

All good. Completed everything that was required. Done well. . Happy with service. Will come back. More

by rsteinwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. We are so happy that you are happy with your service at BMW of Ramsey! It's great to hear that everything was completed and went well. We hope to see you again soon!

November 09, 2023

The service advisor was going to charge us $856 for a top radiator blind that was determined to be faulty (engine light was on). I was aware that BMW extended the warranty for this to 15 years due to issues More

by billsb0ther321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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Nov 13, 2023 -

BMW of Ramsey responded

Hello, I'm sorry to read about your experience with the warranty issue. We strive for transparency and trust in all our interactions, so it's disappointing that we didn't meet this standard during your visit. I'd like to personally address any concerns you may have and ensure everything is clarified moving forward. Please reach out to me at the number below at your earliest convenience, so that we may discuss this further and work towards a resolution. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 09, 2023

Satisfactory overall, but delays in completing work, but were very apologetic. Would be nice if they can just set expectations as to how long the work might take. More

by Sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 11, 2023 -

BMW of Ramsey responded

Hello! We appreciate your feedback and understand the importance of setting clear expectations. We are always looking to improve, so your input is valued. We're sorry for any delays you experienced, your patience is greatly appreciated! We hope to serve you better in the future!

November 09, 2023

She was very professional, helpful and I was very she satisfied with her service! I loved her positive Attitude. More

by suzykim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Suzy! We're so glad to know you had a positive experience with our team at BMW of Ramsey! We strive for professionalism and helpfulness, so it's great to see that reflected in your visit. Thank you for the review! We hope to see you again soon!

Nov 13, 2023 -

suzykim responded

Awesome

November 09, 2023

I really like my service advisor Anna, she is always friendly and goes out of her way to accommodate you. More

by ROSEMC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hi Rose! We're so glad to know that Anna has been able to provide you with such great service at BMW of Ramsey. We appreciate your feedback and look forward to assisting you in the future!

November 09, 2023

It was difficult to get thru the phone line but once I was able to talk to someone, I received good service More

by LE.XI.10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hello! We appreciate your patience and are glad to know you received good service once connected with our team at BMW of Ramsey. Thanks for the feedback, we are always looking to improve. We hope to see you again soon!

November 09, 2023

BMW Of Ramsey by far the best service And experience, although I purchased my car from freehold. More

by ANNA.ABRAMOV17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Anna! Thanks for leaving a review. It's great to hear that you found our service to be so awesome at BMW of Ramsey. We hope to see you again for more incredible visits!

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