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BMW of Ramsey
Ramsey, NJ
4,505 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,505 reviews
January 31, 2017
3 cars in a row- the BEST! I started getting my leased BMW's from Lori when I was just 25 (3 series) and just picked up my brand new M4 convertible last night. Lori absolutely I started getting my leased BMW's from Lori when I was just 25 (3 series) and just picked up my brand new M4 convertible last night. Lori absolutely makes all the difference in car buying that I would never go anywhere else. She hunted down a specific build that is very hard to find and made sure I was completely happy and satisfied with it, attention to detail and great person. All around wonderful experience as always. More
by MMNJ123
Employees Worked With
Lori Asserson
Helpful January 31, 2017
Introduction to new car Getting a new car can be exciting and overwhelming at the same time, but the staff at Prestige BMW were all very helpful in making this acquisition an Getting a new car can be exciting and overwhelming at the same time, but the staff at Prestige BMW were all very helpful in making this acquisition and transition a relatively smooth one. Pedro, our sales manager was very helpful in not only getting us the best deal on the car but coordinating the financing and pickup of our new vehicle. Dwayne Wong was very helpful in teaching me the basics of the new vehicle and I look forward to an "encore" visit in 2 weeks. And our financial manager (Jim Cassella) was very helpful in getting together the right financing package that included an extended warranty an dother options...he did a great job. Thank you to everyone at Prestige BMW. More
by Ruth
January 24, 2017
Lori is the best!! If you're looking for a BMW, you MUST see Lori. Best salesperson I have ever dealt with. I live in Long Island and it's definitely worth coming here If you're looking for a BMW, you MUST see Lori. Best salesperson I have ever dealt with. I live in Long Island and it's definitely worth coming here even though out-of state. More
by MarkS
Employees Worked With
Lori Asserson
January 24, 2017
BUYER BEWARE I leased a new i3 and returned my 228i with 8 months remaining on the lease. The agreement was to pay off the remaining payments as I would be getting I leased a new i3 and returned my 228i with 8 months remaining on the lease. The agreement was to pay off the remaining payments as I would be getting a new lease. A month later I was called by BMW financial who threatened my credit and harassed me almost daily due to a mistake by the dealership. Several attempts to rectify the situation were made over the course of three months and even now I have received no formal correspondence from the dealership. I was informed by BMW financial that situations such as mine are not uncommon and I urge anyone considering a lease trade-in with Prestige BMW to seriously reconsider. In conclusion, Prestige BMW gets rated one star out of five since I can not give a lower rating. More
by unhappyal
January 23, 2017
Great experience Excellent dealership with an exceptional staff. Max will go the extra mile to get you the best deal and Dwayne will make you provide you with the kno Excellent dealership with an exceptional staff. Max will go the extra mile to get you the best deal and Dwayne will make you provide you with the knowledge to make your experience a great one! The finance staff works hard to provide you with a excellent deal. The ultimate sales experience for the ultimate driving machine! More
by Smooth_as_silk
January 21, 2017
Ask for Tiffany and Dwayne!! (428 coupe) Both Tiffany and Dwayne are terrific! They are excellent and extremely helpful! Very friendly and had answers to many of our questions! Overall, they Both Tiffany and Dwayne are terrific! They are excellent and extremely helpful! Very friendly and had answers to many of our questions! Overall, they had excellent service and was a pleasure working with them! More
by alexiskaitlyn
January 19, 2017
Great service It was a pleasure working with Lori! She found us a great X4 that met our needs, and helped us choose the perfect interior and exterior features. We It was a pleasure working with Lori! She found us a great X4 that met our needs, and helped us choose the perfect interior and exterior features. We are loyal Prestige and BMW customers, thanks to the great service Lori provided. More
by fad763
Employees Worked With
Lori Asserson
January 18, 2017
Amazing Customer Service - as always! We have been leasing BMW vehicles for 17 years now - all through Prestige BMW. Our Dealer, Lori Asserson, always works hard to get us in a vehicle th We have been leasing BMW vehicles for 17 years now - all through Prestige BMW. Our Dealer, Lori Asserson, always works hard to get us in a vehicle that meets our needs. She is simply the best! All personnel at Prestige are professional and courteous. The waiting area is comfortable and much appreciated. More
by philstireservice
Employees Worked With
Lori Asserson
January 17, 2017
New Car purchase - top notch across the board Prestige BMW is does it right. From walking in and browsing without anyone stalking you, to test driving and finding the right price on the right car Prestige BMW is does it right. From walking in and browsing without anyone stalking you, to test driving and finding the right price on the right car, everything was great. Took delivery the next day and was taken through all of the advanced features of the car by a certified BMW genius! More
by geoblack
January 15, 2017
New Car Purchase - Thoroughly Professional Max is an excellent sales advisor and this is the third time I have had the pleasure of working with him. As always, he was responsive, professional, Max is an excellent sales advisor and this is the third time I have had the pleasure of working with him. As always, he was responsive, professional, thorough and easy to work with. Max was sure to understand my requirements and worked hard to ensure that I was able to complete the transaction quickly with no surprises. Max is transparent and in constant communication throughout the process and also is thorough in his follow-up to ensure my complete satisfaction. Max is a key part of an excellent Prestige team and has continued to earn my business! More
by MikeZ
Employees Worked With
Max Carela
