BMW of Ramsey

I had a very positive experience. I had a very positive experience purchasing my pre-owned BMW 328idrive at Prestige BMW in Ramsay, NJ. Tim Gallagher answered all of my questions and I had a very positive experience purchasing my pre-owned BMW 328idrive at Prestige BMW in Ramsay, NJ. Tim Gallagher answered all of my questions and returned all my calls promptly. Jim handled the payment seamlessly and and Kristen explained most of the features of the car. I would definitely purchase my next BMW from Prestige. More

Want the very best? Go see Tim Gallagher! I just bought a certified pre-owned X1 35i from Tim and could not be happier with the buying experience. As a single lady buying herself a car, I went I just bought a certified pre-owned X1 35i from Tim and could not be happier with the buying experience. As a single lady buying herself a car, I went in with the idea that experience was going to be dreadful. Tim proved me wrong! From the very first phone call, he was helpful and responsive without being pushy. I was in the city for work and decided to buy the car and drive the 250+ miles home with the new car. Sure, that sounds a bit crazy, but Tim didn't skip a beat and quickly and expertly helped me navigate the out of state sale and structure the deal all between my packed meeting schedule. He just gets it. When I told him that I was planning to take an Uber from the city to come pick up the car he said "No! Take the train- the NJ path, it's better". Then proceeded to text me the directions for which line to take and where to transfer. And then, to my amazement, when I arrived at the station, he took the time to personally pick me up and drive me to the dealership. Above and beyond! Long story short, if you're in the market for a BMW and are within 250 miles- heck, *500* miles- go to Prestige and see Tim Gallagher. He's a good guy and he'll help sort you out. More

great dealership I have purchased 2 used BMW 'S and leased 2 new ones and my experience has been great from sales to service I never had any kind of problem whatsoever I have purchased 2 used BMW 'S and leased 2 new ones and my experience has been great from sales to service I never had any kind of problem whatsoever with Prestige BMW. More

The Best Buying Experience Ever!! I went to Prestige Bmw in Ramsey to see if they had any memorial day sales going on and also to see if they can do anything with my 2011 Jeep Grand Ch I went to Prestige Bmw in Ramsey to see if they had any memorial day sales going on and also to see if they can do anything with my 2011 Jeep Grand Cherokee as trade-in value. I was greated as soon as I walked in, dealt with a gentleman Tim Gallagher. He was very professional and courteous to my needs as far as finding the right car for me. As I wanted for him to work his magic on some numbers, the Bmw had an amazing little cafeteria in the back which was free. Never seen a dealership like that before. Anyways back to my experience with tim. He was able to work out the number that would fit my budget and passed me over to an finance gentlemen by the name of James Porrazzo. Not only did he get me the best rate compared to my credit union who I've always taken my loans out when it came to financing my vehicle, he was also able to get me out of there before they closed. Due to me showing up to the dealership at an unreasonable time. So James if you see this sorry about that. Also have to give thanks to Kristen Perwas for taking her time to show me how to use all the cool buttons in the car. But overall I had a great and amazing experience buy my first BMW. I have to give thanks to everyone there who made me feel welcomed and making my transition to a new vehicle as smooth as possible. Thanks Tim for the follow up calls/text to make sure I'm loving the car and if I had any questions. More

My best overall auto leasing experience in 30+ years! From the initial conversation with Lori Asserson to the day (yesterday!) i picked up my new BMW 740xi, there was not a moment short of excellence, in From the initial conversation with Lori Asserson to the day (yesterday!) i picked up my new BMW 740xi, there was not a moment short of excellence, in explanations, attentiveness and understanding. She is the consummate professional and a true expert salesperson. And as for geniuses, Dwayne Wong is at the top of his game. He took the time to go through everything i needed to know in my new spaceship of a car. He was patient and thorough. 10 stars! And lastly, aside from the mere fact that James Porrazzo had to take my credit card for my downpayment, he was not only super efficient, but a great guy to talk to about the car and life, turns out we lived in the same town for years but in different decades. He was an expert in his area of auto finance. I love my new BMW and thanks to Prestige, the entire experience was simply a charm. More

Prestige had the perfect car, and is the perfect dealer!. We were looking for a hard-top convertible to replacement my wife's MB SLK. She had heard about the 430XICV and stopped in Prestige BMW to check it o We were looking for a hard-top convertible to replacement my wife's MB SLK. She had heard about the 430XICV and stopped in Prestige BMW to check it out. After a short introduction and discussion Shawn Holmes, the General Manger set her up to test drive a 430XI. She was so amazed with the car, she brought it home on a test drive and together we returned to Prestige to lease the car. Shawn assigned a young salesman, Andrew Arague and simplified the entire leasing process, turn-in of the leased MB, and transfer of our personal plates. Financing was handled beautifully by Richard Ortiz. The total experience was most extraordinary, simple and orchestrated by a remarkable salesman and finance team. The delivery experience was impressive in the way Dwayne Wong took time to insure my wife was comfortable with the interior electronics. Highly recommend Prestige BMW because of the friendly, efficient, and competent staff. More

AMAZING SERVICE!! I initially went to Prestige BMW only to test drive newer models to get an idea of what I wanted for a potential future purchase and my husband and I I initially went to Prestige BMW only to test drive newer models to get an idea of what I wanted for a potential future purchase and my husband and I met Rob DiDomenico who was patient with our requests (car price, payments, "must-haves) and showed us a few cars that would be an ideal fit. Rob answered all of my crazy questions and more of my hubby's useful inquiries. He and Jim were patient with my parents who would definitely have hesitations about my first luxury vehicle purchase but these guys were champs! I'm happy to have made my purchase with such a great team and look forward to being a long-time customer and coming back when mom purchases her new car soon! More

Extraordinary experience It is my second BMW I have been driving.Since the very first time I visited this BMW dealership my customers experienced is extraordinary. It is a It is my second BMW I have been driving.Since the very first time I visited this BMW dealership my customers experienced is extraordinary. It is a pleasure to deal with the professional, kind, and helpful staff. More

Excellent dealership and fantastic customer service! I have been a loyal fan of BMW and just recently purchased a new X3. This is my first experience with Prestige and I will definitely recommend this d I have been a loyal fan of BMW and just recently purchased a new X3. This is my first experience with Prestige and I will definitely recommend this dealership to all of my friends and family. The one employee that I wanted to take the time to mention is Richard Ortiz from Finance. This gentleman should be highly commanded for his exceptional customer service. He is above and beyond my expectation! One of my least favorite part of purchasing a car is having to meet with a finance personnel. They give you a ton of information and expect you to understand everything in such short period of time and make decision. But Rich has completely changed my perception. He was young, friendly, energetic, professional, charismatic, caring, patient, thorough and knowledgeable. He was nothing like the typical boring, uptight finance person that I expected (from previous car buying experience). He took his time to go over all of the info and products in details and explained the different options in easy-to-understand language. He was honest, transparent and extremely easy to work with and did his best to find the right products that are suitable for me. He gave me all the valuable info and advises and I was confident that I made all the correct decisions when I walked out of his office. Thank you Rich, it was such a pleasure meeting you! More

Exceptional customer experience - The customer experience you receive at Prestige BMW is excellent from the moment you enter. I recently purchased a certified pre-owned vehicle and wo The customer experience you receive at Prestige BMW is excellent from the moment you enter. I recently purchased a certified pre-owned vehicle and working with this team was great. Their attention to detail, knowledge of their product(s), and focus on the customer is exceptional. Tim Gallagher was my client advisor and working with him was great. He truly knows his product and provided both positive and negative aspects of the car I was buying. I would highly recommend working with Tim. The finance team of Rich Ortiz and Jim Casella was a pleasure to work with - they gave me a great finance rate and was very transparent with the overall process. I only wish all financial transactions were this pleasant. Dwayne Wong was great getting me introduced to the vehicle and showing me options I didn't even know existed - A great team and they truly value their customers. Thanks gents and look forward to see you again. Ron More