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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

November 10, 2023

Everyone is very attentive and service oriented. Each person I was in contact with wanted to make sure everything I needed was addressed. 5 star rating for customer service More

by JULIEZIBAS
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Julie! We're delighted to know that our team at BMW of Ramsey was attentive and able to meet your needs. Thanks for the 5-star review! We hope to see you again for more great experiences!

November 10, 2023

Good work. Always on time. Nice people. Good service department. Free coffee. Very helpful. Clean place. More

by rsteinwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi! We're glad to know you had a positive experience at BMW of Ramsey! It's great that our team was able to provide timely service and make your visit enjoyable. Thanks for the review, we appreciate it! We hope to see you again soon!

November 10, 2023

Thanks great and efficient service. Expensive but it’s a BMW. Keep up good work More

by GIL.OZIR
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving us a review. We are so happy that you found our service to be great and efficient. Thank you for your feedback regarding our pricing, we are always looking for ways to improve our services to our customers. We hope to see you again soon!

November 10, 2023

Great experience. Delivered on time and as promised. Good communication throughout. Would definitely recommend this dealer More

by OFFICE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know you had a great experience with us at BMW of Ramsey. It's awesome to hear that our team was able to deliver on time as promised and provide you with great communication. Thanks for recommending us, we appreciate it! We hope to see you again soon!

November 10, 2023

Anna is the best rep ever always a pleasure working with her . Do far the vehicle has been excellent More

by FITASJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
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Nov 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for the awesome review. We're so glad to know that you had a great experience with Anna at BMW of Ramsey. We appreciate your feedback and are delighted to learn that the vehicle has been excellent for you! We hope to see you back soon!

November 10, 2023

Very knowledgeable and helpful! ! Spent time explaining every detail to me. Excellent service down to every detail! More

by FATALYNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know you had such a positive experience at BMW of Ramsey! Our team always aims to provide detailed and helpful service. Thanks for the great review, we appreciate it! We hope to see you again soon for more awesome visits!

November 09, 2023

Was not impressed with service. It felt rushed and I had 3 things wrong with the vehicle which were sent in an email but not addressed at time of service. Also, advisor said I don’t More

by Edcollado13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 10, 2023 -

BMW of Ramsey responded

Hello. We're sorry to learn about your experience. We aim for clear communication and it's disappointing to hear that we did not meet this standard during your visit. Please contact me at the number below so we can clarify any confusion regarding service charges and ensure all issues with your vehicle are addressed properly. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 09, 2023

My service was completed timely and professionally. Kenny is always a pleasure to work with. More

by PAULA.FITZGERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Kenny Casares
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Nov 09, 2023 -

BMW of Ramsey responded

Hi Paula! Thank you for leaving us a review. We are so happy that your service was completed on time and professionally. It's great to hear that you've had awesome experiences with Kenny. We hope to see you again soon!

November 09, 2023

Mr Casares went above and beyond in taking care of my vehicle. He is very professional and kind person who loves his job and try his best to take care of his customers. He listened to me and took care of More

by bikram09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 09, 2023 -

BMW of Ramsey responded

Hello Bikram! We're so glad to know that Mr. Casares was able to provide you with such exceptional service here at BMW of Ramsey! It's great to hear that he was able to take care of your concerns and was very kind and professional. We appreciate your kind words and will be sure to pass them along. Thanks for choosing us, we look forward to serving you again in the future!

November 09, 2023

She is Professional, knowledgeable, She provided us with nice services. We will keep in touch with her. More

by FRANK20082008
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero
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Nov 09, 2023 -

BMW of Ramsey responded

Hello Frank! We're glad to know you had a positive experience with our team at BMW of Ramsey! It's great to hear that our team was professional, knowledgeable, and provided you with great services! We appreciate your feedback and look forward to assisting you in the future. Safe travels!

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